NWEJE MARYJANE SOMFECHUKWU
Address:*,********** ****** *** **********, Ijesha, Lagos.
E-mail: ******@*****.***,
Mobile: 070********
CAREER OBJECTIVE
To strive for excellence within the confines of corporate policies, values and goals in a dynamic organization and to further my professional career in order to diversify my skills and experience while enhancing the company’s productivity and reputation. WORK EXPERIENCE
Nov 2019- SANTUS PHARMACY
Present Sales Representative
Raise invoices for customers after taking orders.
Pick out, package and deliver products.
Resolve customer’s complaints via phone and email
Compile complete daily sales and ensure ledgers are balanced. July 2017- FAITH DIAGNOSTICS LABORATORIES
Nov 2019 Customer Service Officer
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Nov2016- SAMARIA HOSPITAL LIMITED
July 2017 Customer Service/Cashier
Welcoming patients
Sorting patients folders and sending them to the appropriate sections.
Answering and referring inquiries
Directing patients by maintaining employee and department directories.
Making bills, receiving payments and taking records of the payments.
June2015- NobleVine College Mowe, Ogun state (NYSC) April 2016 Chemistry Tutor
Responsible for teaching chemistry
Preparing lesson plans
Evaluating student’s progress
Maintaining discipline in the classroom
July2015- IROKOTV
Oct2015 Sales/Customer Care Executive
Resolve customers complains
Assist with placement of orders, refunds or exchanges
Work to find new sales leads through business directories and client referrals
Aug2012- NAFDAC
Nov2012 Industrial Trainee
In charge of filing and registering sample
products from respective companies, and also
Assisting other staffs in laboratory testing of products. EDUCATION
Oct 2010 University of Nigeria Nsukka, Enugu.
Jan 2015 Bachelor of Science in Biochemistry
SKILLS:
Microsoft Office
Excellent presentation skills
Customer service
Email marketing and follow up procedures
Analytics and Research
Excellent written and oral skills
Interpersonal skills
Communication skills
Time management skills
Problem solving skills
Negotiations skills
References
Available on request