Sales customer service

FASHION CONSULTANT

Key Skills

Retail Store Operations

Merchandising Strategies

Customer Service Excellence

Work Experience

LAND MARK GROUP UAE - 6 YEARS

- ICONIC/SPLASH - Dubai mall, Marina, MCC,AGC,IBN,DFC

Senior Sales Associate - SPLASH (Various Departments)

Recognized as one of store’s “rising stars” (elevating sales, margins, staff retention and customer satisfaction.

Operating the store's systems

Coordinate and oversee activities between store and Marketing, Finance, Audit and HR. departments

Act as a middleman between my staff and the management and make certain all relevant information are being relayed correctly

Monitor cashiers' operations to ensure customers get a positive experience while shopping and drive more customers into our Loyalty Program Card

Energize, train and develop my team to perform at their full potential and exceed customers' expectations and follow up on staff performance and prepare monthly attendance

Identify customers’ needs and request for new products accordingly and maximize sales promotion and brand activities through effective planning to meet sales’ targets

Ensure company's policies are properly understood and followed scrupulously

Ensure all marketing guidelines are understood and delivered to cashiers and sales teams (Promotions, sales, events)

Make a Day-end report after closing the store summarizing daily operations figures such as Sales, ATV, Walk-in, and Customers Conversion to be sent to the operations

MINA PARCO SUPERMARKET- 2 YEARS

CASHIER

Greet all customers promptly and politely as they enter the store

Receive payment by cash, credit cards, or automatic debits.

Maintains clean and orderly checkout area

Assist customers in locating the items they need

Counts money in cash drawers at the beginning of shifts to ensure that the

amounts are correct and there is adequate change

Issue receipts, refunds, or change due to customers

Education

INITAO COLLEGE

Hotel restaurant management

undergraduate

OTHER EXPERIENCE

VM and Trend Pack

Product Quality and Feedback

Buying

New store openings

Season launching

Stock take preparation

Technology & Language Proficiencies

Computers:

MS Office (Word, Excel, PowerPoint), POS & Inventory Systems

Language:

Fluent in English, tagalog

(971) 050-******* **********@*****.***

JANICE SARIO TUMILAS

United Arab Emirates (971)050-******* **********@*****.***

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