Michelle Henry

Tustin, CA (***) *** – **** ades9q@r.postjobfree.com

ACCOUNT EXECUTIVE

Accomplished sales professional with 15+ years of experience within the technology industry successfully increasing profits up to $15M by forming partnerships with global companies and developing and executing lead generation methods for national campaigns to sell products. Expertise in securing channel partners to expand brands worldwide and reducing inventory by 50% and piloting marketing campaigns to promote growth and increase profit margin. Track record in optimizing sales and marketing strategies by conducting market research to identify the target markets of suppliers and establishing business development techniques that model the business plans of each vendor.

TECHNICAL SKILLS

Salesforce Impulse SAP Microsoft Office

AREAS OF EXPERTISE

● Distribution Management

● Revenue Growth Strategies

● Training & Development

● Product Marketing Methods

● Sales & Marketing Techniques

● Business Development

● Account Management

● Client Relations

● Inventory Management

● Brand Development

● Channel Management

● Budgeting & Cost Control

● Project Management

● Negotiation Techniques

● Program Management

PROFESSIONAL EXPERIENCE

Xerox, Tustin, CA (Remote) 7/2018 – Present

Distribution Operations Account Manager

Spearhead the distribution operations that include managing special projects, gap closures, aged inventory, marketing programs and budgets for a leading billion dollar corporation that sells print and digital document products and services in more than 160 countries.

Key Contributions:

● Recognized for achieving sales quotas for 7 consecutive quarters with 1 quota being exceeded by 105% and the remaining by 165% within 3 years.

● Reduced operational expenses 25% by implementing the digital fulfilment process that involved creating and emailing codes to customers versus sending the codes through the mail.

● Improved efficiency by creating 1 template for promotions and authoring and updating standard operating procedures for the return process to ensure the accurate entering of aged inventory.

● Decreased excess inventory 50% by strategically planning and implementing sales and marketing strategies during promotional campaigns.

● Piloted 5 marketing programs that resulted in at least a 5% profit from reselling products and services that lead to an increase in the annual profit margin.

● Drove consistent growth by negotiating with vendors to purchase more items to achieve stretch inventory targets.

● Optimized profits and minimized revenue deferral by educating team members on how to manage inventory product mix across all product groups.

Ingram Micro, Irvine, CA 1/2007 – 7/2018

Vendor Business Manager

Directed the development of vendor partnerships that included leading a support group for 5 vendors and understanding the key initiatives of each vendor to assist the Category Manager with serving products to markets for a billion dollar corporation that distributes information technology products and supports approximately 1,200 vendors globally.

Key Contributions:

● Promoted from Buyer II for consistently exceeding sales goals by recommending opportunities for sales growth and providing advice on selling, promotions and product launches, creating systems, saving $2.5M+ yearly and managing a transition to overseas associates and a licensing team.

● Boosted annual sales between $250K and $15M by conducting market research on the target market and utilizing sales and marketing techniques during promotional campaigns.

● Achieved a 100% success rate for product launches by using strategic planning and implementation strategies that resulted in between $2M and $100M in total sales.

● Instrumental in developing a compressive pricing tool that resulted in an increase in efficiency and profitability and a reduction in margin leakage and errors and omissions. ADDITIONAL WORK EXPERIENCE

Global IC Trading Group, Purchasing Agent

Pacific Asian Enterprises, Assistant Project Manager CERTIFICATIONS

GTDC Feb. 2018

EDUCATION

Saddleback University, Associate of Arts in Business Management COMMUNITY SERVICE

Boy Scouts of America, Community Chair

Michelle Henry, Page 2

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