Sales Manager
Resume:
PHILLIP G. CRUZ
Blk. ** Lot ** Phase *, Springville Heights Subd.,
Molino, Bacoor, Cavite
*******@*****.***
SUMMARY PROFILE:
Highly motivated and with relevant experience for 20 years in TELCO Sales specializing in new account acquisition and client retention. Has shown consistency in being one of the top sales performers in various telecommunications companies. Passionate in delivering quality sales service and customer relation, fueled by a revenue-driven mindset, keen attention to details and effective decision making. As a Senior Sales Professional and Team leader, I carry key business values such as integrity, persistence and foresight. P R O F E S S I O N A L E X P E R I E N C E
Responsible Internet Sustainability Effort Inc. (RISE Inc.) 9th floor, OPL Building, 100 C. Palanca St.
Legaspi Village, Makati City
POSITION : Senior Account Manager May 2019 to Present Job Descriptions:
• Performed consultative selling by knowing client business needs and recommend the appropriate service for the Company.
• Responsible for maintaining and expanding company’s business relationship with existing customers and exploring new business opportunities with the end view of delivering the sales targets established for the year.
• Collaborated with technicians, engineers and support groups in implementing effective strategies to better meet client requirements and delivering timely after sales requests
• Presentation of company background and price quotation appropriate to client needs.
• Monitor and follow up the installation and provisioning of acquired services to meet client’s target activation date.
GLOBE TELECOM, INC.
The Globe Tower, 32nd St cor 7th Ave.
Bonifacio Global City, Taguig City
POSITION : Senior Account Manager July 2018 to Dec 2018 Job Descriptions:
• In charge of the achievement of the annual sales target by retaining and expanding high base accounts in the South-Luzon area, from Alabang to Bauan, Batangas, including the Economic Zones located in these areas.
• Evaluating and knowing client business needs and recommend the appropriate services of Globe that will support and enable the client’s achievement of business goals and objectives.
• Executing an achievable business roadmap with the customer to evaluate the expansion of services being provided to the Client.
• Monitor and follow up the installation and provisioning of acquired services to meet client’s target activation date.
• Strategic Sales retention and account management to ensure 100% renewal rate. EASTERN COMMUNICATIONS, INC.
Telecom Plaza, Gil Puyat Ave.
Salcedo Village, Makati City
POSITION : Senior Account Manager Feb. 2013 to June 2018 Job Descriptions:
• Achievement of the annual sales business target by generating new accounts and expanding service portfolio from existing high base accounts.
• Team Leader for the Manufacturing Industry, supervising the group on their sales activities, preparing group achievement reports and training new staff.
• Pioneered the Economic Zone expansion. Came up with the program and plans for new revenue growth specific to the eco-zone areas.
• Establishing programs containing sales strategies, action plans, business planning and sales channel development to increase market reach.
• Executing activities such as the evaluation of sales force data and market information with respect to new sales acquisitions and analysis of sales achievement.
• Executing business plan with customer to evaluate possible sales growth potential of each customer.
HAPPY COMMUNICATIONS, INC.
17th Floor Trafalgar Bldg. Dela Costa St. Corner Valero St. Salcedo Village, Makati City
POSITION : Sales Supervisor Feb. 16, 2008 to Jan. 2013
• Lead a team of four (4) Solution Managers covering different business areas and assigned verticals.
• Achievement of annual sales target by correctly executing strategic sales plans and programs specific to a given area and vertical.
PLDT/ SMART COMMUNICATION INC.
Smart Tower, Ayala Ave.
Makati City
POSITION : Relationship Manager May 16, 2007 to Feb. 15, 2008
• Managed a portfolio of 250 Accounts.
• More than 100% achievement of New, Base and Collection targets. SMART BROADBAND INC.
(Formerly MERIDIAN TELEKOMS, INC.)
12F Rufino Tower Ayala Ave.,
Makati City
POSITION : Customer Relations Supervisor Sep 16, 2000 to May 15,2007
• Headed the North Team in charge of overall Customer Retention for the company.
• Achieved more than 100% Net Performance thru proactive account and relationship management.
• Maintained all existing accounts and expanded them as well.
• Instrumental in the development of the annual customer retention plan in collaboration with the sales and marketing groups. PHILIPS SEMI-CONDUCTORS May 1999 to Aug 2000
Science Park II
Real, Calamba Laguna
POSITION: HR Specialist
PHILIPS ELECTRONIC AND LIGHTING Apr 1998 to May 1999 106 Valero St. Salcedo Village
Makati City
POSITION: HR Specialist
• Responsible for the time keeping of the 2000 employees.
• Responsible for recruitment of all staff people needed by the company.
• Was in charge for the processing and computation of staff payroll.
• Was partly responsible for the recruitment of office staff and the preparation of Personnel Reports.
E D U C A T I O N A L A T T A I N M E N T
BSBA- MANAGEMENT
UNIVESITY OF EAST
CM Recto, Manila
1994-1998
HIGH-SCHOOL EDUCATION
DON BOSCO TECHNICAL COLLEGE
General Kalentong St. Mandaluyong
1990-1994
ELEMENTARY
DON BOSCO TECHNICAL COLLEGE
General Kalentong St. Mandaluyong
1984-1990
A W A R D S A N D C I T A T I O N S R E C E I V E D Salesman Quarterly Award
Eastern Communication Inc.
Quarters of 2015 -2017
Overall Top 5 Salesman
Eastern Communication Inc.
Year 2014
Overall Salesman for the quarter
Smart Telecommunication Inc.
Quarters of 2008
Sales Achiever Awardee
Meridian Telekoms Inc.
2004
Employee with Perfect Attendance
Meridian Telekoms Inc.
2002-2004
P E R S O N A L I N F O R M A T I O N
Birth date : January 5, 1977
Sex : Male
Civil Status : Married
Citizenship : Filipino
Religion : : Roman Catholic
Wife : Vivienne I. Cruz
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