Quality Assurance Specialist

Fernando V. Alegre

*** **** **. *** **

Marlborough, MA, 01752

Mobile: (774) 285 - 4283

********@*****.***

EDUCATION

Bachelor’s in Information Systems Dec 2012

Polytechnic College of Campinas – SP, Brazil

RELEVANT EXPERIENCE

Administrative Assistance Jan 2017 - Current

Allstate Insurance – Framingham MA

Quality Assurance Engineer Jun 2016 – Dec 2016

MobileAware – Boston MA

● Work closely with QA Leadership to implement manual QA tests and respond to client feedback for mobile projects.

● Collaborate with other departments across the company (software development, account management, customer service) to ensure creation of quality products that meet customer needs

● Write documentation as needed (e.g. Test cases, test plans, instructions, etc.)

● Adhere to QA processes and standards

● Support testing of planned, long-term projects and short-term projects such as emergency change requests

Delphi Developer Jan 2012 – Dec 2013

FUNCAMP – SP, Brazil

● Delphi developer in the company’s systems integration project.

● Programming languages (Delphi and SQL).

Quality Assurance Analyst Jan 2009 – Dec 2011

Stefanini IT Solutions – SP, Brazil

● Responsible for distribution and monitoring the activities of the team.

● Configuration of test environments.

● Creation and execution of test cases.

● Planning and implementation of integrated testing and regression.

● Scripting tools: Selenium, IBM rational functional tester and SOAP UI.

● Scrum experience.

● Mantis bug tracker.

● Programming language (SQL).

Technical Support Jan 2006 – Dec 2008

Zin Computers – SP, Brazil

● Responsible for technical support to enterprise customers. PROFESSIONAL SKILLS

● Trilingual – English, Portuguese and Spanish;

● Experience with Hardware and Software;

● Experience in conflict management, problem analysis, negotiation and teamwork;

● Experience in planning, managing and testing mobile and web applications;

● Commitment, flexibility, organization and interpersonal skills; VOLUNTEER

The Wheelchair Recycler – Southborough, MA, U.S. Jan 2014 – Present

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