Sales Representative Customer Service

VANESSA LYCA GACULA EBUEN

Email Address: **************@*****.***

Address: Al Bafta bldg., Murraqabat Road, Deira Dubai Mobile #: +971*********

Job Preference/s: Receptionist, Cashier, Sales and Marketing, Administrative Jobs, Secretarial, Logistics, Teacher assistant

WORKING EXPERIENCE:

Cashier cum Receptionist (March 2014 – January 2020) SAP SYSYTEM Easa Saleh Al Gurg Group, ID Design / Chattels and More L.L.C, UAE Cashier and Sales (December 2011 – December 2013) POS SYSTEM Al Adil Trading Company L.L.C., BurDubai, UAE

Cashier, Sales and Marketing Staff (January 2011 – November 2011) Exponent Motor Corporation, Makati City, Philippines Sales Representative (November 2006 –September 2007) Crystal Dew Bottling Corp., Ilocos Norte, Philippines Duties and Responsibilities:

Receive and assist customers in buying goods/products

Participate in marketing and planning effective marketing strategies

Encoding files, record, monitor, update and file marketing reports

Adapt into any allocated job in a short notice

Work willingly during long hours if service is required

Receive payments and handle business transaction with the customers

Perform weekly inventory accurately as directed by the manager and the shop’s owner

Receiving calls and complaint of the customers

Manages customer service help desk in a professional manner.

Helping colleagues in merchandising, putting item code, while keeping eye on cash desk for the customers ready to pay.

Receive payment by cash, credits & debit card, vouchers and store credit

Entering payments to the system

Conversion and Demand Operator (May 2010 – December 2010) Vakrangee E-Solutions Inc. / Land Registration Authority, Pasig City, Philippines Scanning Personnel (February 2010– May 2010)

Innowin Info Solutions Inc. / Land Registration Authority, Pasig City, Philippines Duties and Responsibilities:

Converting Land Titles in Computerized System

Scanning Land Titles for Computerized Conversion Receptionist cum Secretary / Logistics Assistant (January 2009 – December 2009) Northern Foods Corporation, Ilocos Norte, Philippines Duties and Responsibilities:

Manages customer service help desk in a professional manner.

Receive and route all incoming and outgoing calls.

Performs routine office support function, including filing, couriering client’s payment receipts and confidential letters.

Ensures all Front Office documents and records are maintained as per the company requirements.

Coordinates/monitors the office maintenance.

Quality control form received goods.

Prepare delivery report for goods and daily encoding of received goods.

Performed related duties as assigned.

Professionally welcome and assist clients with smile and warmth.

Assist all customers (on the phone and in-person) with basic dealership information.

Key responsibilities include answering telephone, forward calls to appropriate person, organizing and utilizing a messaging system, filing, maintaining the reception area, keeping it organized, neat and clean.

Perform other basic secretarial duties as requested, including confidential distribution of letters and faxes.

Nursery Teacher (May 2006-November 2006)

Nursery School for Poblacions, Banna, Ilocos Norte Duties and Responsibilities:

Responsible for the student classes. Executing the daily lesson plans, engage children in activities, and provide daily reports to students’ parents.

Engaging the students with a variety of activities in language, arts, music, reading, and life skills.

Supervising the students during the lunch time, snack time, recess, and naps time.

Assisting with off-site field trips to the library, park, and local community locations.

Preparing the daily reports for the parents regarding their child’s behavior, engagement, and progression.

Responsible for helping the lead teacher with class instruction and other duties.

Working with small groups of children to reinforce lessons, providing one-in-one instruction to students and supervising students in the classroom. SKILLS:

Proficient in Microsoft Office (Word)

Basic in Microsoft (Excel)

Computing Numbers in Mathematical Equations

Ability to work in under pressure

Independent and self-motivation

Fast learner and dedicated for every work assigned

Proven Customer service skills

EDUCATIONAL BACKGROUND:

COLLEGE : Bachelor of Science in Mathematics (2002 - 2006) Mariano Marcos State University

Ilocos Norte, Philippines

SECONDARY : Ilocos Norte National High School (1998 – 2002) Ilocos Norte, Philippines

PERSONAL INFORMATION:

Visa Status : Visit Visa

Passport Visa : P9872028A

Date of Birth : March 8, 1986

Nationality : Filipino

Religion : Roman Catholic

Civil Status : Married

Sex : Female

REFERENCE:

Available upon request

VANESSA LYCA GACULA EBUEN

APPLICANT

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