Social Media Manager
Resume:
Mary Grace M.
Napoles
Personal
Background
-Experienced human resource
professional and care specialist with
a demonstrated history of working in
the information technology and
services industry. Skilled in different
facets of Human Resources,
Customer Service, Microsoft Word,
Microsoft Office, Social Media and
Research. Looking for an
organization of effective
professionals where my competence
and efficiency could serve as a
catalyst for further company
advancements.
Contact
Information
Address: 19 Samonte Street Lara
Compound Brgy. Holy Spirit, Diliman
Q.C. 1127
Landline: (632-****-****
Mobile: +639********* /
Email: **********@*****.***
Career Summary
Candidate Care Specialist (Global
Recruitment)
BAE Systems Applied Intelligence January 2019 -
January 2020
- Scheduling and confirming interviews with candidates and internal stakeholders
- Updating candidate movements on applicant tracking system
- Support ad-hoc projects and recruitment activities as requested by Regional Recruitment Heads and Team Leaders
- Working within set time frames to meet deadlines, with great attention to details
-Assist in the coordination of room bookings for assessment and interviews
- Distributing reminders in advance of assessment days, including day logistics and directions to minimize drop out and keep candidates warm
- Maintain all central inboxes
- Ensures correct data is maintained in applicant tracking system Human Resources Officer
Eunice, Incorporated / October 2012 - January 2019
- Employee Recruitment, Selection, Hiring & Placement
- Prepare Quality Management System Manual
- Oversee HR Staff task and responsibilities
- Design evaluation form, with the assistance and approval of the management, based on practical standards which will prove useful to management in evaluating and improving employee performance.
·- Counsel the employee who has weak points but, at the same time, praise his / her strong points and agree for a plan for improvements as needed.
- Assist top management in taking appropriate disciplinary actions involving warning letters, suspensions or dismissal.
- Handle complaints and grievances.
- Circulate personnel-directed and/or office memorandum, and individual personnel letters as approved by the Gen. Manager
- Immediately call the attention and remind by way of written memos (citing situations) employees violating company policies, rules and working hours.
- Develop and maintain a systematic and accurate personnel records and filing system which is indispensable to management in its daily operations and decision making on personnel matters.
- Maintain a record on employee’s tardiness and absences, performance appraisal and job description.
Educational
Background
Polytechnic University of the
Philippines
Bachelor of Science in Industrial
Psychology / June 1997 - May 2001
Cum Laude (GWA - 1.63)
References
Ermelinda S. Leal
Operations Manager
First Global Transit Inc.
Marvi A. Napoles
SOC Manager
Masergy
Khristine Jhoie Veloso
EMEA Sourcer
Shell Shared Service
Career Summary
Human Resource
Supervisor
Tradition Homes
Project Managers and Dev't Inc. March
2012 - September 2012
- Employee Recruitment, Selection, Hiring and Placement
- Assist top management in taking appropriate disciplinary actions involving warning letters, suspensions or dismissal.
- Develop and maintain a systematic and accurate personnel records and filing system which is indispensable to management in its daily operations
- Maintain a record on employee's tardiness and absences, performance appraisal and job description
- Handles timekeeping, prepares pay slip of all employees
- Recommends approval / disapproval of employees cash advances
Human Resources Officer
Eunice, Inc. August 2004 - March 2012
- Employee Recruitment, Selection, Hiring & Placement
- Design evaluation form, with the assistance and approval of the management, based on
practical standards which will prove useful to management in evaluating and
improving employee performance.
·- Counsel the employee who has weak points but, at the same time, praise his / her strong points and agree for a plan for improvements as needed.
- Assist top management in taking appropriate disciplinary actions involving warning
letters, suspensions or dismissal.
- Handle complaints and grievances.
- Circulate personnel-directed and/or office memorandum, and individual personnel letters as approved by the Gen. Manager
- Immediately call the attention and remind by way of written memos (citing situations)
employees violating company policies, rules and working hours.
- Develop and maintain a systematic and accurate personnel records and filing system
which is indispensable to management in its daily
operations and decision
making on personnel matters.
- Maintain a record on employee’s tardiness and absences, performance appraisal and job description.
Customer Care Officer
I-Contacts Corporation October 2001 -
October 2002
- Process and handle subscribers query
- Follow up customers concerns
- Maintain customers satisfaction at all times
-
-.
Personnel Clerk
Sentinel Plastics Manufacturing Inc. / May 2003 -
November 2003
- Conduct interviews to the applicant
- Administer test, Handles deployment of newly hired employees to their respective departments
- Prepare all government related mandatory forms and reports
- Process contract ending
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