Quality Customer

Location:

Chittagong, Bangladesh

Salary:

$ 3000

Posted:

July 21, 2020

Contact this candidate

Resume:

CURRICULAM VITAE

Key points of Specialization:

Final Inspection, Product Quality Audit, Technical Audit, Risk assessment, Technical Support, QMS, Factory Evaluation, Process Improvement, Process Development, Sample Development, Wet Process, Dry Process.

Strengths:

Team Player, Coordinator, Problem solver, Planner, Motivator, influencer, Trainer, Communicator

Career Summary:

During my career in garment industries, it had equipped me with the corporate management system, organizational and communication skills with extensive knowledge of manufacturing techniques and effective equipment’s utilization with good industry practices to enhance efficiency and effectiveness with improvement programs.

I am achievement orientated with strong leadership by utilizing limited resources to meet company objectives in terms of volume, production and quality control management system in the current competitive garment industry environment.

Offering over 25th years of practical experience in the RMG sector across production, Quality control, Factory & Buyer QA experience. Expertise in taking independent action to solve problems with a sense of urgency. A remarkable experience of working in QA department in different local & foreign garment factories and in Major EUROPE, USA Retailer, Buyer & Brand.

Career Objective :

With a track record of excellent work performance in major USA/EUROPR Retailer / Buyer ( K-Mart, Sears )

& Brand ( LEVI'S ) VF EUROPE,AMERICAN EAGLE,M&S –Kohls,Mustang,Celio,Banana

Republic,Tesco,Mango,TomTailor,C&A,Uniqlu, J Screw.H&M,Gerege, Hanna Andersson,CECIL, Seeking a prestigious position for further immaculate carrier advancement in a highly professional infrastructure.

Personal Detail

Name: Sheikh Mohiuddin Atik

Fathers Name: Late Denu Miah

Mother Name: Late Karfuler Nesa

Date of Birth: 22nd Nov.1972

Marital status: Married

Nationality: Bangladesh by birth

Religion: Islam sunni

Present Address: House # 22, Road # 7/C, Sector- 9, Uttara Dhaka

Permanent Address: House # 47, Road # 1,

Mousomi R/A Nayabazar, Pahartali, Chittagong

Email: *********@*****.***

Mobile: 017********,017********

Preferred Organization Type(s)

Brand, Retail Chain, Buying House (Garments), Garments (Woven/Apparel/Knitting ),

Fields of Specialization :

Have experience of required LAB test,

Can enhance the Contractor / Vendor QA’s skillfulness by given proper training & periodic audit co-relation,

Can do Pre production inspection, in-line inspection, pre shipment or final inspection.

Ability to find out any kind of sewing, cutting, Washing and merchandising problem.

Have Knowledge on Denim & Non-Denim Shrinkage Handling.

Expertise in taking independent action to solve problems with a sense of urgency for any kind of quality issue.

Ability to work independently as well as in a team.

Strong in taking initiatives and in communication.

Able to work in a multi-cultural environment.

Have good ability for management, interpersonal relationship and communication skills etc.

I believe “Honesty is the best policy”.

Activities On Production Quality Improvement & QA Skillfulness Development Initiatives :

Implementation of product risk analysis process / process simplification through identifying critical process & on-time communication with customer Product Developer for any new product during proto stage,

Analyze critical work process & provide task base solutions to contr. during bulk production, Preparing standard SOP (necessary precautions from fabric receive to packing ) for control. to manage production processes more effectively for all brands production,

Provide clear explanation through correct pre-production activity to minimize quality defects based on top 5 defects,

Continue to ensure FOP's are reviewed correct & shall represents the bulk for quality, aesthetic & measurement,

Enhancement of Contr.'s sewing line QC's skill in process control to minimize quality defects based on top 5 defects,

Regular review, analyze & share web based tolls / data to correlate factory's improvement,

Perform weekly review among team (control and branch QA ) using CSC SAR data, Correct evaluation of contr. performance ranking through 20+20 audit to help contr. understand & upgrading their quality standard to minimize 1st time field audit failure.

Ensure Contr. are fully aware and completely aligned with Levi way of testing and retesting protocols & also aware of CWRF process when test failure is related to valid reason,

Drive contr. facility towards developing to build their capability for start QMP .

Implement time bound CAP to improve quality.

Employment History

General Manager Technical and Quality Assurance

Ha-Meem Group. Dhaka, Bangladesh.

1st January 2020 to continue

Duties/Responsibilities:

•Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

•Evaluated upcoming program plans to forecast expected resource needs.

•Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

•Developed and implemented daily operations plans such as delivery routes, employee assignments strategies.

•Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.

•Conducted performance reviews each quarter, offering praise and recommendations for improvement.

•Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.

•Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.

•Implemented policies and standard operating procedures for continuous improvement.

•Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.

•Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.

•Spearheaded quality control measures to minimize downtime and propel sales.

•Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.

•Maximized productivity and management systems by establishing specific goals and managing operations.

•Boosted team performance with enhanced employee evaluation processes.

•Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.

•Looking after quality assurance team and technical solution with qc training and examine Implementation and improvement of Quality Assurance system.

•Ensure Proper pre-preparation of new styles according to plan

•Ensure Technical requirement and production viability in bulk production.

•Follow up style critical path from the development stage to ensure bulk production quality.

•Ensure Material quality assurance form the stores for uninterrupted production without quality issues.

•Ensure quality system is properly running from stores to packing.

•Follow up Quality KPI such end line DHU, finishing DHU, Pre final Pass Rate, final Pass rate Monitor style wise rejection garments % and action to minimize it.

•Check weekly on time delivery % and find out issues and discussed production team overcome the issue.

•Handle and Ensure different customers Product, sewing, washing standards. Ensure different customer wise sample requirements are ready on time Training and development of quality assurance staff.

•Handling QMS audits to ensure the quality Management system is properly running

•Handling Customers & Technical audits and preparation CAP where applicable.

2.Senior Manager - Technical and Quality Assurance

PACIFIC JEANS LTD. CEPZ- Chittagong, Bangladesh

August 5th 2018 TO 30th December 2019 (A Global Denim manufacturing company.)

Duties/Responsibilities:

•Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

•Evaluated upcoming program plans to forecast expected resource needs.

•Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

•Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.

•Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.

•Conducted performance reviews each quarter, offering praise and recommendations for improvement.

•Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.

•Protected company assets from loss such as theft or damage by setting and enforcing effective security policies..

•Implemented policies and standard operating procedures for continuous improvement.

•Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.

•Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.

•Spearheaded quality control measures to minimize downtime and propel sales.

•Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.

•Maximized productivity and management systems by establishing specific goals and managing operations.

•Boosted team performance with enhanced employee evaluation processes.

•Determined quality department standards, practices and procedures.

•Assured consistent quality of production by implementing and enforcing automated practice systems.

•Established and tracked quality department goals and objectives.

•Monitored staff organization and suggested improvements to daily functionality.

•Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.

•Collected production samples regularly and performed detailed quality inspections.

•Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.

•Tracked quality issues with external customers, suppliers and internal plant operations.

•Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.

•Recorded, analyzed and distributed statistical information.

•Implemented new quality assurance and customer service standards.

•Specified quality requirements of raw materials with suppliers.

•Inspected products and worker progress throughout production.

•Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.

•Resolved conflicts and negotiated mutually beneficial agreements between parties.

•Maintained excellent attendance record, consistently arriving to work on time.

•Resolved all kind of Quality problems, improved operations and provided exceptional client support.

•Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

•Developed team communications and information meetings.

3.Senior Garments Technologist.

C & A SOURCHING INTERNATIONAL

Product Integrity & Quality Assurance Department.

Duration: 1st August 2011 to 31 July 2018.

Duties/Responsibilities:

•Responsible for TQMS and supplier & customer Quality system in production procedure, Determining Operational and performance Standard. Responsible to maintain the existing quality standard and give the guidelines for improvement monitoring the products SOP

Organizing Training sessions related to Quality products, Conduct training session with supplier’s representatives the quality standard and compliance issue.

•Analyze about Critical Operations and its Quality Points, Observations and Views share with Compliance Department about product safety and security issues, Work actively samples for product development, Order follow up meetings with related team.

Pre assumption about the output capacity of an individual plant, sample follow up and inspection prior send to buyer for approval.

Maintaining the QA procedure of the company. Implemented Traffic Light System for Sewing

Section for the first time to ensure quality

Doing Pre-Production Inspection, Inline Inspection & Final Inspection.

Proto, APS (Style) & PPS / Size Set (Fit) Sample Evaluation.

Size Set Sample Approval for Bottoms and Tops FOP sample approval GS Sample Approval For Bulk Production.

Shade Band Approval Of All Denim & Non-Denim Products.

Controlling the products quality by developing factories production technique & QA system.

Reporting the QA & Merchandising Issues to the Product Developer & Designers at Head Office. Belgium and German

Takes independent action to solve all types of production / quality issues with a sense of urgency from Proto stage to Bulk production.

Maintaining an effective relationship with our Contractors to ensure quality. Factory Evaluation & Capability Assessment.

Products Managing:

Ladies and Men’s Denim / Non-Denim Bottom, Cargo Shorts, Dress Pant, Outer wear Woven Tops (Shirts),

Knit Tops (Tee / Polo) .and under wear/ Lingerie

Training Course:

Completed Problem solver & decision maker course (Future Builder) organized by C & A

Sourcing Dhaka Hub

Completed Program of Time management (Future Builder) organized by C & A Sourcing

Dhaka Hub

Completed course of Team Building (Future Builder) organized by C & A Sourcing Dhaka Hub

4. “ Head of Quality Garments Technologist

Kenpark Bangladesh private Ltd, CEPZ Chittagong,

(May 2, 2004 - July 25, 2011)

Duties/Responsibilities:

•Maintaining the QA procedure of the company.

•Implemented SPC System for Sewing Section for the first time to ensure quality.

•Doing Pre-Production Inspection, Inline Inspection & Final Inspection.

•Proto, APS (Style) & PPS / Size Set (Fit) Sample Evaluation.

•Size Set Sample Approval for Bottoms and Tops.

•Shade Band Approval Of All Denim & Non-Denim Products.

•Controlling the products quality by developing factories production technique & QA system.

•Takes independent action to solve all types of production / quality issues with a sense of urgency from Proto stage to Bulk production.

•Controlling the products quality by developing factory's production technique & QA system.

•Doing Pre-Production Inspection, Inline Inspection & Final Inspection.

•Training Course: Completed co-relation successfully regarding quality assurance under LEVIS team and VF Europe team.

•LEVI's,VF Europe and M & S assigned Certified auditor to conduct final inspection.

•KEY JOB:.

•Monitoring daily production and quality issues through an effective QA team.

•Communicate with customers directly for any technical issue.

•Advising factories for any technical issue and resolving with proper communication.

•Handle Technical/compliance and safety issues as well as per customers.

•Correspond with customers directly for any issue to ensure smooth production and quality.

•Responsible for overall in lines and final audits.

•To confirm all in lines, pre finals and final inspection have been conducted in proper way to avoid any abnormalities in the last minute.

•Identify buyer specific quality issues, developing, and implementing solution to improve the technical conformity of the products.

•Evaluate all PPS, Fit sample, bulk shades to confirm all the attributes prior sending to the customers for approval.

•Order follow up which includes conducting inspection at various levels like fabrics, initial, middle, pre-final and final independently.

•Follow up all wash blankets and provide wash approval as per customer's requirement.

•Follow up Lab testing protocol to confirm all the parameters are as per standard.

•Trouble shooting at any stage of production and keep tracking the production plan so as to meet the right time delivery.

•Consolidation of reports of various areas and these are presented in meeting and suggests corrective actions for improvement.

•Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

•Maintained excellent attendance record, consistently arriving to work on time.

Training Course: Completed co-relation successfully regarding quality assurance under LEVIS team and VF Europe team.

LEVI’s,VF Europe and M & S assigned Certified auditor to conduct final inspection. KEY JOB:

Monitoring daily production and quality issues through an effective QA team.

Communicate with customers directly for any technical issue.

Advising factories for any technical issue and resolving with proper communication.

Handle Technical/compliance and safety issues as well as per customers.

Having vast knowledge in garments auditing for 20 years.

Correspond with customers directly for any issue to ensure smooth production and quality. Responsible for overall in lines and final audits. To confirm all in lines, pre finals and final inspection have been conducted in proper way to avoid any abnormalities in the last minute.

Identify buyer specific quality issues, developing, and implementing solution to improve the technical conformity of the products.

Evaluate all PPS, Fit sample, bulk shades to confirm all the attributes prior sending to the customers for approval.

Order follow up which includes conducting inspection at various levels like fabrics, initial, middle, pre-final and final independently

Follow up all wash blankets and provide wash approval as per customer’s requirement.

Follow up Lab testing protocol to confirm all the parameters are as per standard.

Trouble shooting at any stage of production and keep tracking the production plan so as to meet the right time delivery.

Consolidation of reports of various areas and these are presented in meeting and suggests corrective actions for improvement.

5.Designation: Quality Manager

Organization: Sun Glory Industries (Sunman Group)

Duration: From 28th March 1998 to 30th April 2004

WORKING AREAS: WOVEN: Denim Non Denim

Handled all kinds of woven products like Jacket (Outer wear), Pants, Shorts and Shirts. Buyers handled: Wall Mart,K-mart,Jessy penny, Dillard, Sears. Working Station: Glory Industries Chittagong.

Duties/Responsibilities:

•Developed QA policies and procedures to ensure quality.

•Has translated QA Manuals of major Buyers in Bengali for factory QC's.

•Organized weekly training & motivate QC's to develop skills.

•Mentored and encouraged employees to strive for excellence while fostering professional growth.

•Followed quality standards and procedures to minimize errors and maximize customer satisfaction.

•Provided observations, took measurements and performed tests at various stages according to quality control plan.

•Improved quality processes for increased efficiency and effectiveness.

•Managed and archived quality documentation and participated in internal and external quality audits.

•Sorted product and provided expertise on non-conforming product requirements.

•Wrote and implemented new rework procedures to standardize processes and streamline workflow.

•Evaluated quality problems and performed to identify and resolve issues.

•Rejected defective products and approved correct products.

•Increased customer satisfaction through adherence to all quality standards and customer requirements. Collaborated with contract representatives and oversaw quality control implementations and reporting.

Men’s Woven Tops (Shirts) / Men’s Knit Tops (Tee / Polo) .

Lingerie .

6.Organization: Hi Fashion Ltd (January 1, 1994 - January 13, 1998)

Designation: Quality Inspector In line (Promoted QA supervisor june 1997)

Products Managing: Knit/Under wear/Lingerie.

Duties/Responsibilities:

•Established inspection equipment to meet quality control standards.

•Maintained inspection equipment and handled repair calls if equipment needed professional repair.

•Developed monthly reports showing inspections and improvements.

•Maintained QA programs.