Data Entry Customer Service
Resume:
Mohamed Elsaghir S Younes
Personal Profile
CAREER OBJECTIVE
To seek a position in a reputable company where all my knowledge, skills and efforts be explored, comprehend my potential and add to the growth of the organization with inspiring performance.
Per
Feb 2017 –
June 2020
Customer Service Professional
Dubai international airport, Dubai
Answer customer enquiries and pass them onto
other departments of requirement through
personal and via phone calls
Welcome customers and provide them with
required information
Accompany passengers to the correct
department or personnel
2014 – 2016
Call Center Agent
Vodafone, Egypt
Answer incoming calls and respond to emails
Provide product and service information to
customers
Manage and resolve customer complaints
Document all call information according to
standard operating procedures
2013 – 2014 Sales Officer
Sun fun company, Egypt
Monitor, screen, respond to and distribute
incoming communications.
Answer client / bookers questions about
property facilities/services, trips and packages
Work as a point of contact for customers’
complaints and inquiries
Handle complaints in a proactive manner or
relay them to a senior
2010 to 2012
Data entry
Damas groasis company, Egypt
Carrying out all business data entry system in
the company
Prepare and sort documents and data sheets
for the purpose of data entry
Enter customers or employees data into
prescribed database software
Make sure that accurate data has been
entered into the database
Follow data program techniques and
procedures to maintain data entry
requirements
Mobile: 058*******
***************@*****.***
Address: Al Rigga, Dubai
PERSONAL DETAILS
Gender : Male
Date Of Birth : 29/10/1991
Nationality : Egyptian
Marital Status : Single
VISA STATUS
Valid Visit Visa
COMPUTER SKILLS
MS- OFFICE
BASIC KNOWLEDGE OF
COMPUTER
LANGUAGE
Arabic
English
EDUCATION
High School -2009
Mohalet Aboali High School
Grade: Good
SKILLS
Communication
Creativity
Punctuality
Organized
Flexible
People-oriented
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