Employee Relations Human Resource
Resume:
Susan Rose Johnstone
***************@*****.***
www.linkedin.com/in/susan-rose-johnstone1010
Human Resource Professional
Start-ups Acquisitions/Mergers High-Growth Organizations
Positioning Human Resources as a true partner to improve, enhance, and achieve organizational excellence.
Strategic and innovative professional who knows how to translate business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. An empowering leader, supporting the company and top executives with a unique perspective and appreciation that human capital is every organization's greatest asset. Proven success in resolving challenging situations and rendering organizational goals, visions, and strategies into value-added executable actions.
Signature HR Qualifications
HR Best Practices Employee Relations & Engagement Talent Sourcing & Recruiting
Staff Coaching & Mentoring Organizational Development Performance Improvement Leadership Development HR Policy, Process & Systems Design Change & Culture Leadership
Workforce Planning & Dev M&A Strategies & Due Diligence Business & Finance Acuity
Work Experience
Edgenuity, Inc
HR Generalist, Benefits 05/2019 – Present
Improved reconciliation processes to increase the accuracy of benefits enrollment and provide vendors with accurate eligibility information.
Jointly presents with Broker the Open Enrollment process.
Performs weekly benefits orientation to all new hires.
Reviews and approves employees with carriers and processes life status changes.
Responds to benefits plan provision inquiries on benefits enrollments, status changes, and all general inquiries from managers and employees.
Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
Keeps organization current on all Federal, State, County, and municipalities
Manages all leaves.
Respond to 401(k) inquiries from managers and employees relating to enrollments, plan changes, and contribution amounts.
Commercial Service Solutions 12/2016 – 03/2018
Director of Human Resource & Payroll
Elevated Human Resource and Payroll functions into a cohesive, compliant, proactive, and resourceful department.
Decreased Time-to-Fill
Improved sourcing for all locations
Design and administer compensation, benefits, and performance management systems, along with safety and wellness programs.
Identified problem areas to create focus and implement change
Led special project to standardize payroll data and create analytic reporting.
Improve reporting information to accounting
Reduced bank & GL reconciliation time
Increased correct and concise information reporting for Financial Statements
Review benefit plans to aid in the understanding of current information (i.e., employee demographics, loss run ratio, utilization reports, etc.).
Reduce cost
Work with third-party vendors to research and resolve Workers' Comp issues.
Identify problem areas
Create functions and processes to reduce incidents & accidents
Update and streamline leave processes and ADA accommodations.
Dynamic Science, Inc. 04/2016 – 11/2016
Director of Human Resource
Identify areas of concern for possible law and labor issues.
Visit out-of-state offices to review, provide training, and improve communication with top management.
Resolve employment-related disputes through proactive communication.
Serve as company representative at all locations and promote company objectives.
Create and manage RFP's for employee benefits.
Design and administer benefits and performance management systems.
Proposed tying bonuses to KPI rather than revenue
Handle under-staffing issues, employee disputes, terminating employees, and administering disciplinary procedures.
Represents the organization at personnel-related hearings and investigations.
Chaired two union negotiations.
Electrical District No. 3 of Pinal County, Arizona 12/2006 – 04/2016
Director of Human Resource & Safety
Transformed HR to a more consultative organization by upgrading talent and offering value-added services and programs intended to align more closely with business strategy.
Create an Employee Handbook approved by the Governing Board of Directors.
Solely responsibility for upgrading human resource and payroll systems including handling merging of two separate HR/payroll system during a merger.
Establish compensation and benefits strategies to provide competitive and equitable compensation packages.
Develop the Safety Department to increase compliance of safety reporting, record-keeping, training, and awareness.
Education
Master of Arts - Human Resource -Ottawa University
Bachelor of Science – Business w/ concentration in Human Resource Management -Western International University
Affiliation
Society for Human Resource Management
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