Personal Assistant Executive

GINIKA NWATU

Address:NO.** Commercial Avenue Sabo Yaba, Lagos State.

Telephone: +234**********/081******** Email: *********************@*****.***

CAREER OBJECTIVE

An Energetic and resourceful professional with proven experience that spans across managing “C” level executives and possess a considerable amount of office management knowledge with extensive executive support experience. Keen to secure a responsible position in a dynamic organization where I can fully utilize my training and skills, while making a significant contribution to the success of my employer.

PERSONAL DATA

Gender: Female Marital Status: Single

Nationality: Nigerian Health Status: Very Good

EDUCATIONAL BACKGROUND

Caritas University, Amorji Nike, Enugu State 2012 – 2016

B.Sc. Psychology

WORK EXPERIENCE

Wakanow, Lekki Ikate, Lagos State

Quality Assurance/Complaint Resolution Associate January 2020-March 2020

Attending to complaint mails

Calling and reviewing customer feedback

Ensuring that the company is at minimum operational loss everyday

Listening & ensuring that quality of outbound calls meets organizational standard

Executive Assistant (CEO & CCO) October 2019 – January 2020

Administrative duties for the company

Answered and routed calls to the CEO/CCO or took messages

Arranged travels and accommodations for executives

Attended meetings with the CEO

Filled and retrieved corporate records, documents and reports

Prepared reports, memos and letters

Personal Assistant (CCO) May 2019 – October 2019

Acted as a first point of contact: dealt with correspondence and phone calls

Booked and arranged travel, transport and accommodation

Implemented and maintained procedures/administrative systems

Managed diaries and organized meetings and appointments, often controlled access to the CCO and CTO as well as organized events and conferences

Reminded the manager/executive of important tasks and deadlines.

National Youth Service Corps, Lagos State

Ojo Local Government, Ojo

Administrative Assistant/Front Desk April 2017 – March 2018

Assisted with daily operations, received & dispatched mail

Followed policies & confidentiality dictations to safeguard data & information

Managed the filling system, ensured documents were properly filed.

Operated a range of office machines such as photocopiers and computers

Provided administrative support to marriage registrar.

Stored all files in designated places and secured the important document

Worked with the marriage registrar to ensure proper documentation of marriages

TRAININGS

Quality Management System

PERSONAL SKILLS AND COMPETENCES

Adroit in providing effective resolution to customer queries related to product and improving relationships with the customer by anticipating customer future requirements, thereby ensuring a positive customer experience

Excellent analytical, negotiating, influencing, interpersonal & communication skills both written and verbally as well as work effectively under pressure and to meet deadlines

In depth Knowledge of executive and client management Skills and good command in computer skills such as: Amadeus, Microsoft Office Suite (Word, Excel) with ability to become familiar with firm-specific programs and software

Proactive; problem solver; leadership; team building and exceptional logistics skills as well as ability to manage multiple tasks assignments, maintain confidentiality, good listener and identify key opportunities and efficiencies for greater profitability

REFEREES

Available upon Request

Contact this candidate