Contact
Mobile: +201*********
**********@*****.***
6th October City, Giza,
Egypt
www.linkedin.com/in/ibr
aam- samy-44530346
(LinkedIn)
Top Skills
Sales Effectiveness
People Development
Training
Personal
Date of Birth: 27-9-1987
Married
Languages
English
Education
Cairo University
Bachelor's degree,
“Pharmaceutical
Sciences” (2004 - 2009)
American Chamber of
Commerce
Certificate, “Train of the
Trainers – TOT”
(May 2017)
Ibraam Samy
Trainer, specialized in Soft Skills and Sales Force Development with Pharmaceutical Multinational Companies.
Professional Experience
Novell Pharma
Training Specialist
April 2019 - Present
Egypt
• Conduct Training Courses that are related to the Field Force such as Selling Skills and Soft Skills for the newly hired and experienced Medical Representatives within budget limitations.
• Evaluate strengths and weaknesses for the assigned Medical Representatives to design Training Needs and conduct Refreshment training.
• Design, organize and conduct a coaching plan that would target improving the performance level List.
• Monitor employee performance and response to training through measuring training effectiveness during Coaching Field Visits.
• Coordinate with the District Sales Managers in assessing and evaluating the performance level of the Medical Representatives.
• Follow up with District Sales Managers to continue improving the performance of the Medical Representatives according to the coaching plan.
• Create an open-communication climate and gather team members’ preferences for potential training.
• Ensure that Sales Force Training Waves are conducted according to Policies, Procedures, Standards and Values.
• Regular reporting per visit to the upper management regarding the progress of the Medical Representatives.
• Choose the most appropriate training method per case (e.g. on-the-job training, seminars and simulations)
• Maintain updated curriculum database, training record, training material and suggest improvements.
• Undertake any training and professional development as and when required. Globe Pharmaceuticals
District Sales Manager
January 2018 - March 2019 (1 year 3 months)
Cairo, Egypt
- Establish, maintain and manage a District of up to 6 sales representatives in Cairo Center, Ismailia and Suez.
- Coach Sales Representatives and maintain updated training regarding GLOBE products with Pedia, IM and Ortho Specialties.
- Complete Field Coaching Reports at the conclusion of field visits with Sales Representatives.
- Lead Sales Team by recognizing and rewarding individual and team accomplishments, inspire team members to achieve peak performance; keep team focused on maximizing sales goals.
- Monitor call reports, time records and work ethic, recognize and take timely and appropriate action with marginal and poor performers.
- Use annual Performance Appraisals to encourage excellence and objectively evaluate performance; Regularly conduct goal-setting and performance development meetings; Develop and implement strategies that create new business and build key accounts.
EVA pharma
Diabetes KOLs Specialist
January 2016 - January 2018 (2 years 1 month)
Cairo, Egypt
- Develop trust relationships with a portfolio of major clients (Key Opinion Leaders in Internal Medicine specially Diabetes) to ensure their Loyalty to our Products.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing KOLs by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between Key Customers, Sales Force and Marketing Teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Assess in coaching new sales force members with my District Sales Manager.
Official Assignments:
* Assigned as Sales Supervisor for Summer Trainees in 2016 and 2017.
* Assigned as Training Specialist from September 2016 to June 2017. AstraZeneca
Senior Medical Representative
August 2014 - December 2015 (1 year 5 months)
Egypt
- Lead the integration of all Sales and Marketing activities with the utilization of multiple sources in my Territory.
- Prime Objective is to ensure the achievement of sales Targets in Cardiovascular line with the best practice and undergoing AstraZeneca policies and procedures.
- To be accountable for the achievements of different Sales KPIs including number of visits, Achieving high standard quality of visits.
- Maintaining required sales targets.
- Securing Market Growth, Market Share Gain and other IMS KPIs.
- Taking responsibility for KPIs development and reporting. Official Assignments:
* Assigned as First Line Sales Supervisor for Summer Trainees in 2015 in AZ Gate Project. Merck Serono
Product Specialist
November 2012 - August 2014 (1 year 10 months) Egypt
- Liaise with and persuade targeted Healthcare Professionals to prescribe our products utilizing Evidence-Based Medicine Basics, Effective Selling Skills and Cost-Benefit Analysis.
- Provide product information and deliver product samples.
- Attend Group meetings, Conferences, Training Sessions and Symposium Circuits
- Work with sales team to develop strategies and implement Brand Strategies to ensure a consistent marketing message.
- Following up with Health Insurance Organization, Contractual Business and Tender Hospitals in Enrollment, Stocking and Depletion issues.
- Build positive trust relationships with medical representatives to influence targeted group in the decision-making process.
- Monitor and analyze data and market conditions to identify competitive advantage.
- Keep accurate records and documentation for reporting and feedback.
- Pursue continuous learning and professional development and stay up-to- date with latest medical data. Achievements:
- Successfully Launched Glucophage XR in my Territory with very good performance in 2013.
- Successfully Enrolled Adancor in Health Insurance Organization in 2014. Novartis
Medical Representative
January 2011 - December 2012 (2 years)
Egypt
- Improving sales of OTC (over the counter) product with Pharmacies, Pharma Distributors and Physicians (Pedia, Ortho and GPs).
- Organizing appointments and group meetings with Community and Pharmacy based healthcare staff.
- Demonstrating or presenting products to healthcare staff including doctors, nurses and pharmacists.
- Undertaking Pharmacy Campaigns and Health Days.
- Meeting both the business and scientific needs of healthcare professionals
- Maintaining detailed records
- Attending and organizing trade exhibitions, conferences and meetings.
- Managing budgets.
- Reviewing sales performance.
- Writing reports and other documents.
Hanan Pharmacy
Pharmacy Manager
July 2009 - December 2010 (1 year 6 months)
Faiyum Governorate, Egypt
- Providing advice about health issues, symptoms and medications in response to customer inquiries.
- Processing prescriptions and dispensing medication.
- Ordering and selling medicines and other stock.
- Meeting with medical representatives.
- Managing budgets.
- Keeping statistical and financial records.
Trainings:
- “Advanced Selling Skills” and “Presentation Skills” by EVA Pharma.
- "Mini Train the Trainer (TOT)" by AstraZeneca.
- "Leadership Selling" by AstraZeneca
- "Professional Team Selling" by AstraZeneca.
- “Effective Selling Skills” by Impact Consulting and Training Solutions in Merck Serono.
- “Pharmaceutical Marketing” by Solutions Consulting in Merck Serono.
- “7 Steps to the Call”, by Novartis Consumer Health Training and Development Department.