Assistant Customer Service
Resume:
Hala Bassam
Saleh
A fresh graduate who is currently looking for a
suitable job opportunity to work in management
field, to enhance my work-related skills with
opportunity of creativity and career development,
and contribute in the organization's success.
************@*******.***
Al Khan, Sharjah, United Arab Emirates
linkedin.com/in/hala-saleh-23a703165
EDUCATION
09/2016 – 05/2020
Business Administration - Management
Ajman University
3.25 GPA
09/2015 – 05/2016
High School certificate
Al Shola School - Sharjah
96.4 %
02/2016 – 02/2016
English Course
British Council
Sharjah
Attended an extra English
course at the British
Council for 2 weeks.
Took a certificate of
IELTS test with 6.5 grade
from the British Council.
WORK EXPERIENCE
02/2020 – 03/2020
Admin Assistant
Continental Real Estate
Sharjah
Data Entry
Developed communication skills
Documenting and filing employee files in efficient way Answering calls of customers
Booking flights
organize meetings
Sending letters and emails
Organize and schedule appointments
provide ongoing customer service support
SKILLS
Excellent time management skills.
Ambitious, motivated and hard worker.
Great communication skills. Extremely organised
Able to work with teams & team management
Solid knowledge in my field (Management)
MS Office suite( Word, Excel, PowerPoint)
QM for windows Minitab 18
PERSONAL PROJECTS
Graduation Project (01/2020 – 05/2020)
Conducted a research about the impact of employee satisfaction, happiness and empowerment on selected organizations in the UAE. Course Project ( Orphans Event) (2018)
Organized an event in my University for 30 orphan for the course ( Public Relations), with a large number of activities and contacted several companies.
CERTIFICATES
Bachelor Degree in Management (2016 – 2020)
IETLS Certificate (02/2016)
6.5 degree
LANGUAGES
Very good English (Speaking,
Writing & Reading)
Full Professional Proficiency
Arabic ( Mother language)
Full Professional Proficiency
INTERESTS
Reading, Writing
Courses
Achievements/Tasks
Contact this candidate