CAROLYN MCNAMARA
***** ********* ***, ******* ** 30076 · 949-***-****
***************@*****.***
· https://www.linkedin.com/in/carolyn-mcnamara-6690b04/
Overview: Top performing Retail Executive with demonstrated success in Merchandise Planning, Allocation, Buying and Inventory Management for multi-faceted organizations (Retail, Wholesale, eCommerce) with expertise across a broad range of categories. Proven change agent, successfully leading teams through times of significant transformation and growth. Skilled in coaching and motivating individuals to develop a strategic approach to managing the business resulting in advancement within the organization. Leader of multiple strategic initiatives ranging from Process Re-engineering to Business Expansion.
EXPERIENCE
FEBRUARY 2019 – PRESENT
SENIOR RETAIL/CHANGE CONSULTANT, CHANGE 4 GROWTH
AMERICAN EAGLE OUTFITTERS, PITTSBURG PA
Assessed the need and planned for change management and readiness activities associated with major new technology initiative.
Conducted detailed impact assessment to document all impacts of process and tool change to determine user support and resistance.
Implemented a holistic change management strategy to drive adoption, including sponsorship, engagement, communication, training and measurement plans.
Partnered with AEO executive team to inform and advise of business process and human resource risks and opportunities
Analyzed and measured the results of deployment to adjust solutions, quantify benefits and build adoption.
Partnered with Business SMEs to take complex concepts and break it down to digestible content that is easy for the business to understand
Utilized project and process management skills, including ability to independently disaggregate problems into defined workplans
Able to effectively juggle multiple projects at one time
Demonstrated initiative and ability to work independently and to manage cross-functional business partners who are not direct line reports
JULY 2017 – JANUARY 2020
OWNER, sage clothing company
Purchased women’s clothing boutique and website, as an investment opportunity
Increased revenue over previous year +20% by creating and executing sound financial, inventory, vendor mix and marketing plans
Won “Best Women’s Clothing Store in Atlanta” April 2018 – Jezebel Magazine
Oversaw all areas of the business to include; Buying, Visual Merchandising, Accounting, Profit planning and forecasting, Recruiting, Training, Marketing and Customer Service
AUGUST 2015 – APRIL 2017
VICE PRESIDENT – MERCHANDISE PLANNING AND ALLOCATION, carter’s/osh kosh
Led team of 12 in sales forecasting, inventory planning, assortment planning and allocation strategies and execution for brick and mortar stores (320) and eCommerce and over $600 million in volume for the Osh Kosh brand
Executive sponsor and change leader upon combining brick and mortar planning with eCommerce planning teams
Implemented assortment planning in complex clusters in order to maximize profit and regional opportunities. Created new allocation approach which resulted in 4 days faster replenishment and increased size in-stock metrics
Led company-wide initiative of a Co-branded store model (two brands in one store space). Increased Comparable sales by over 5%. This became the go forward model for all store openings and remodels
Introduced the concept of Size and Pack Optimization. Brought SAS Software to Carter’s and was a key member of system implementation. Decreased costs and increased profit.
Led team through traditional Change Management Strategies throughout implementations of new processes and systems
SEPTEMBER 2006 – JULY 2015
VICE PRESIDENT – MERCHANDISE PLANNING AND ALLOCATION, tilly’s
Created Merchandise Planning and Allocation teams’ roles and responsibilities; responsible for profitable growth from 35 stores to 260 stores. Key executive for the $500 million-dollar company.
Led the company through profitable years during a downturn in retail sales due to solid forecasting and inventory control measures.
Implemented JDA/Arthur Planning and SAS Planning system. Implemented Size Optimization from SAS. Designed and oversaw creation of tools for Replenishment, Open-To-Buys and Assortment planning.
Partnered closely with CFO in creation of forecasts and inventory plans upon taking the company public in 2012.
Led team of 30 and played a critical partnership role to CEO and entire leadership team
Excellent partner with head of merchandising; balanced opportunities and risks and supported new initiatives and growth strategies.
AUGUST 2005 – AUGUST 2006
SR. MANAGER/DIRECTOR – MERCHANDISE PLANNING, pacific sunwear
Led team in accurate sales and profitability forecasting. Partnered effectively with buying, allocation, warehouse, marketing and executive teams.
Created Key Item Planning process and tool design, which ensured size in-stocks
OCTOBER 1996 – JULY 2005
SR. MANAGER – ORGANIZATIONAL CHANGE, limited brands (2003-2005)
Led teams of Change Champions, Instructional Designers and Instructors in company ERP
Excelled in opportunity to move from a business functional expert, into a leader in Change Management and Training
Led multiple brands within the company through Business Process Engineering. Identified End State visions through detailed discussions and mapping sessions. Identified skill requirements, current and future. Created maps of current and future business processes with attached roles and process flows charts.
MANAGER – BUSINESS APPLICATIONS TRAINING, limited brands (2002-2003)
SR TRAINING CONSULTANT – MERCHANDISE PLANNING, limited brands (2001-2002)
PLANNING MANAGER – LANE BRYANT, limited brands (2000 -2001)
PLANNING MANAGER – VICTORIA’S SECRET BEAUTY, limited brands (1999-2000)
MERCHANDISE PLANNER – VICTORIA’S SECRET BEAUTY, limited brands (1996-1999)
EDUCATION
BACHELOR OF SCIENCE, california polytechic university - pomona
Retail Management – Fashion Merchandising
ORGANIZATIONS
Contributor: Children’s Healthcare of Atlanta, Burt’s Big Adventure, Northpoint Church
Chi Omega Fraternity for Women; President