Al Shaimaa Yasser Eid Auf
*******.******.**@*****.**
m Number: 011********
Yehia Haky, 9th District, Al Obour
Business Excellence & Continuous
Improvement Manager
Ensure the quality of Process is effective and meets the organization goals and objectives from compliance, business perspective, process innovation and continuous improvement initiatives. Responsible for lead Operation Excellence and continuous improvement functions throughout the company and implementing improvements to process, procedures, Policies ensuring that optimal levels of performance are achieved with high level of Effectiveness and Productivity by using Lean Six Sigma, Business Analysis Tool, Advanced Business Statistics Matrix. Education
• B.S. in Chemistry from Ain Shams University
• Department: Zoology - chemistry
• Grade: Good – Last Year Grade: Excellent, Class: 2014 Post Graduated Study
Completed TQM Diploma at Arab Academy for Science and Technology (AAST) in March 2015.
Master Degree in a Quality Management Master from AAST at June 2019.
Started MBA major Strategic Management in AAST.
Certified Lean six sigma Green Belt from IASSC in Feb 2016
Certified Lean six sigma black Belt from IASSC in April 2017
Started in Certified Instructor preparation from IASSC.
Started in PMP certification Preparation Exam.
Started CBAP “Certified Business Analyst Professional” Training Course. Page 2 of 5
Work Experience
Business Excellence and Cont. Improvement Manager in MTBI Feb. 2018 --- Current
Lecturer at Productivity and quality institute, AASTMT Feb. 2017 --- Current
Quality Assurance Senior in Natural Wellness Feb. 2017 Feb. 2018
QA Specialist, Document Controller in Natural Wellness Aug. 2014 Feb. 2016 Experience
Business Excellence and Continuous improvement Manager in MTBI
Identify business process challenges by analyzing process data and metrics
Facilitate teams to critically review current processes for effectiveness, quality, simplification.
Liaise with process owners to select improvement opportunities and prioritize existing projects
Mentor project team to identify the root cause and define solutions
Develop and implement process solutions to improve operational efficiency
Develop process workflow and design in compliance with regulatory requirements
Monitor and measure the benefits of post-process implementation to ensure product quality.
Identify risks and issues in business processes and systems
Analyze operating data and statistics to identify opportunities, develop action plans, and implement process improvements
Prepare business process reports for Top management
Assist in promoting the implementation of best practices
Recommend innovative business and technical solutions to improve operational effectiveness
Monitor performance progress against targets by tracking activity; define problems; publishing progress reports; recommending actions.
Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
Suggest changes to senior management using analytics to support your recommendations.
Actively participate in the implementation of approved changes.
Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.
Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to client committees.
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Lecturer at Productivity and quality institute, AASTMT
Lecturer at AASTMT:
Lean six sigma (IASSC) training Programme.
Lean tools course.
Lean Six Sigma in Healthcare
Quality Management Principles
ISO 17025
Member of Consultation team at Productivity and Quality institute, AASTMT. Quality Assurance Senior in Natural Wellness
Reviews SOPs and ensure that all SOPs complete, clear and not conflict with other SOPs and manage the Document Control System.
Plan the inspections and audit
Perform different types of audits/inspections and report any deviations to Laboratory Director/Technical Manager.
Direct and coordinate the laboratory quality program, including the implementation of ISO/IEC 17025:2005 systems and procedures.
Communicate and share the laboratory quality philosophy to key personnel in the laboratory and provide training.
Be the QMS management Representative.
Preparing Management Review Meeting Schedule and conducting Management Review Meetings.
Quality Assurance Specialist and Document Control in Natural Wellness
Develop, review, approve, and control of Standard Operating Procedures
Organize and control of quality, compliance, and project related documentation
Lead the utilization of the electronic document management system
Maintain all approved master documents current and obsolete
Assist with the preparation of regulatory filing and supporting documentations Page 4 of 5
Ensure the audit procedures are properly carried out and assigned work schedule are maintained.
Create, review, track, and complete internal deviations and CAPAs.
Consult with quality Management and personnel to better understand operational procedures that will improve the overall efficiency.
Evaluate system improvement with Quality Management, discuss appropriate recommendations and develop time-line for improvement deployment.
Ensure data collection accuracy for process improvement projects.
Evaluate internal and external quality control results.
Implement and maintain documentation system.
Provide controlled document copies to staff as requested.
Notify the relevant departments of periodical documentation review date(s)
Review SOPs and ensure they meet the rules of documentation control process. Also ensure there is no conflict with other released SOPs.
Perform internal audits and/or inspections as scheduled.
Report any deviations to Laboratory Director and Technical Management.
Direct and coordinate the laboratory quality program, including the implementation of ISO/IEC 17025:2005 systems and procedures.
Communicate and share the laboratory quality philosophy to key personnel and provide training.
Prepare for periodic Management Review meetings.
Ensure the corrective and preventive action program is effective. Courses
ISO 9001:2015 Awareness in AAST (April 2018)
Lean Six Sigma Black Belt in IAASC (Feb. 2018)
PMP from American Chamber (July 2017)
English Conversation course at British Council (September 2017)
Lean Six Sigma Green Belt in IAASC (Feb. 2017)
ISO 17025 from Quality Academy (April 2016)
Internal Audit from Quality Academy (April 2016)
TQM course from Ain Shams University (December 2015) Page 5 of 5
Quality Function Deployment Seminar at AAST (October 2015)
ICDL – International Computer Driving License – (March 2015)
Medical Analysis Test (October 2014)
Active Citizen Program sponsored by British council (September 2013) Training
Teudeur Belharez.
El Shams Lab.
Gamal El Din El Afghany Hospital.
Skills
Computer skills
Profession in Microsoft office including Visio, MS Project.
Knowledgeable in internet and advanced search
Language skills
Arabic (Native language).
English (Good).
Personal Skills
Hard working, determined, independent, self-confident, copes well in different situations, has the ability to create team spirit, creative.