Manager care
Resume:
Khushboo Sharma
Contact No: 858-***-****, 011-********
E-mail ID: ********.************@*****.***
Seeking a challenging assignment in Human Resource Management and Operations Management within Any Industry.
5th November'18- Till date
Elets Technomedia- Manager- HR
Human Resource
Handling a strength of around 120+ employees on PAN India level with a team of 2 more HR personnel. Out of 2, 1 reports to me.
Responsible for entire HR Gamut.
Formulation
Taking care of Appraisals.
Issuing of Appointment letters,warning letters, Termination letters and etc.
Taking care of complete recruitment cycle. Good hands on job portals.
Taking care of other miscellaneous HR related activities as employee grievances.
Taking care of employee engagement activities
Responsible of Attendance Management.
Working on HRIS.
Responsible of Confirmations of the employees
Responsible for Induction
1st September'18- 15th October’18
Just Click - HR- Manager (HR/Admin)
Human Resource
Handling a strength of around 400+ employees on PAN India level.
Responsible for the entire HR Gamut.
Handling a team of 5 HR personnel which includes of 1 Asst. Manager and 4 Executives.
Working on HRMS payroll system
Taking care of Appraisals.
Issuing of Appointment letters,warning letters, Termination letters and etc.
Taking care of complete recruitment cycle. Good hands on job portals.
Taking care of other miscellaneous HR related activities as employee grievances.
10th, April’18- 31st Aug'18
Travel Unravel - HR- Manager (Human Resource)
Human Resource
Handling a strength of around 100+ employees.
Taking care of joining formalities, induction of new joiners and maintaining MIS for the same.
Drafting and issuance of offer letters, appointment letters, confirmation letters warning letters, show cause notices, promotion letters, increment letters and etc.
Taking care of Exit interviews, Exit Formalities and Full and Final Settlement.
Taking care R & R, Town Hall, Employee motivational activities.
Documentation and record keeping of all details with respect to internal employees.
Taking care of Appraisals.
Taking care of complete recruitment cycle. Good hands on job portals.
Coordinating with Bank staff for salary account opening.
Coordinating with third party for PF accounts and salary processing.
Taking care of other miscellaneous HR related activities as employee grievances.
24th Feb’14- Till Date
Ezeeflights - HR- Manager (Human Resource)
Human Resource
Handling 4 Branch offices single handedly.
Taking care of daily attendance.
Taking care of joining formalities of new joiners, and maintaining MIS for the same.
Drafting and issuance of offer letters, appointment letters, warning letters, show cause notices, promotion letters, increment letters.
Taking care of Exit interviews, Exit Formalities and Full and Final Settlement.
Taking care of legal formalities of company related to employees.
Taking care of induction.
Taking care of other miscellaneous HR related activities as Employee Queries, employee grievances.
Vendor Management.
Documentation and record keeping of all details with respect to internal employees.
Performance management-keeping records of daily, weekly and monthly sales report for all offices.
Taking care of Facility control and management.
Taking care of Recruitment cycle.
13th May 2013 –10th Jan 2014
Taurus S Leo – HR- Executive (Human Resource & Administration)
Human Resource and Admin
Taking care of monthly attendance.
Taking care of joining formalities of new joiners and maintaining MIS for the same.
Taking care of Exit Formalities and Full and Final Settlement.
Taking care of other miscellaneous HR related activities as Employee Queries, ID card data preparation and sent for printing.
Documentation and record keeping of all details with respect to internal employees.
Taking care of Vendor Management for office stationery
Taking care of mail correspondence.
Taking care of Facility control and management.
Handle Travel Management.
1st Nov’2010 –31st May’2012
Rank3 –HR & Operations Manager – Real Estate (Back office operations)
Human Resource
Taking care of Recruitment and selection process.
Taking Care of monthly attendance.
Taking care of joining formalities of new joiners and maintaining MIS for the same.
Drafting and Distribution of Appointment Letters, Termination Letters, Experience Letters, Warning Letters and Show Cause Notices.
Taking care of Exit Interview and Exit Formalities.
Taking care of other miscellaneous HR related activities as Employee Queries, ID card data preparation and sent for printing.
Documentation and record keeping of all details with respect to internal employees.
Operations
Listings of Properties on Properties Portals.
Managing Queries of Customers for Primary as well as Secondary Market.
Brief the Project Details to Prospective Customers.
Taking care of walk-in customers
Search the properties on property portals for sale and rent and brief them about the services.
Fix up an appointment with prospective customers and forward it to sales department for closing.
Prepared MIS also for the same on ongoing basis.
10th Sep’2007 -30th May’2008
AOK-IN HOUSE Asst. Manager – Operations & Credit (Personal Loans)
Operations & Credit (Personal Loans)
Handled Team of 17 Field Executives and 1 Tele-caller.
Getting Authentication of Personal Loan Files and get the Approved kits signed.
Performed continuous status checks and prepared status reports (MIS) on an ongoing basis.
Actively participated in problem recognition and resolution regarding pickups.
Monitored numbers and achievement of overall Pick-ups on a daily, weekly & monthly basis in adherence to the pre-set standards.
Directly Co-ordination with Processors at various levels and reported to Credit Manager of Citibank and D.G.M of AOK
23rdApril’2004 –7thMarch’2007
Citibank N.A. “Shelters” Asst. Manager – Operations & Sales (Personal Loans)
Operations
First Level Approver and Sign-Off Authority for all Personal Loan applications.
Performed continuous status checks and prepared status reports on an ongoing basis.
Actively participated in problem recognition and resolution.
Monitored numbers and achievement of overall targets on a daily, weekly & monthly basis in adherence to the pre-set standards.
Directly coordinated with Processors at various levels and reported to Relationship Managers and Reporting Managers.
Imparted training to ATMs, Tele-callers and Sales Executives for new products and processes.
Involved in scrubbing of sourced databases as per RBI guidelines.
Sales
Managed 2 codes in a team of 12 people with the assistance of 1 ATM.
Participated in Process Improvement initiatives through System Changes, Process Re -Alignment/ Redefinition & Efficiency Management.
Planned targets, monitored channel sales and operations activities to maximize sales and disbursement targets.
Identified and implemented strategies for building team effectiveness by promoting a spirit of cooperation between team members and bank.
Spearheading operations for maintaining & controlling the cost of the team to the company
2011 MBA in H.R. From Sikkim Manipal University
2008 B.Com Graduate from Delhi University.
2002 12th from CBSE Board
2000 10th from CBSE Board
2004 Diploma in Computer Application from Oxford Computer Institute.
2004 Diploma in Jewelry Designing From South Delhi Women Polytechnic.
Received Award for Best Asst. Manager, 2005-06 across the Shelters.
Meritorious team and self - performance in the new personal loan product COMP AUTO X- SELL.
Distinction in initiating various contests, prizes and the spot incentives to get maximum efficiency from the team.
Date of Birth : 6th September 1984
Address: 127, Ghalib Appt., Parwana Road, Pitampura, Delhi-110034.
Expected CTC: As per Market Standards
Preferred Location: Delhi /NCR Region
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