Isita Hossain
Brooklyn, NY 347-***-**** *****.********@*****.***
Quality Assurance (QA) Analyst
5+ years of experience in QA/software testing, SDLC, STLC and Defect Life Cycle
Experience leading the software testing process from planning to production deployment.
Proven experience in developing test plans based on user stories, use cases, and business requirements.
Experienced with different software development methodology (waterfall, iterative/agile, and scrum).
Ability to work in start-ups, midsize, or large environment.
Proven experience in manually testing web-based, object-oriented, client/server and mobile applications.
Experienced in developing, authoring, and executing test plans & test cases.
Experienced in developing and executing automated test scripts for complex web-based applications.
Strong communication and documentation skills (written & verbal). Ability to communicate clearly and concisely.
Detail oriented with strong analysis, process oriented, problem solving, and critical thinking skills.
Inquisitive and driven to understand the intersection of business processes and information technology systems.
Ability to multi-task, manage evolving priorities, and ability to support multiple concurrent project responsibilities.
Ability to conceptualize complex requirements, think logically & creatively, work on tasks simultaneously, and be very detail oriented.
Ability to communicate with a wide range of individuals (subject matter experts, system users, developers, support personnel, DBA’s, product team, ops, etc.)
Experienced with test management tools - JIRA, HP Quality Center/ALM, and TestLink.
Experienced with issue trackers such as JIRA, HP QC/ALM, and Source Control Management (SCM) systems.
Proficient with Microsoft Office products (Excel, Word).
Experienced with use cases, data-driven tests, batch processing, and bug tracking for reporting modification requests.
Extensive experience in planning, coordinating, and performing functional testing, front end, back-end testing, black box testing, validation testing, GUI testing, integration testing, regression testing, white/grey box testing, exploratory testing, (UAT) user acceptance testing, system testing, and end-to-end testing.
Experienced in data validation and data manipulation by writing SQL queries.
Knowledge in JAVA, VBScript; expertise skills in functional and regression testing tools Selenium and HP QTP/UFT.
Expert experience with load and performance testing tool - Load Runner.
Thinks outside the box, considers all available solutions before making a decision.
Self-motivated and result-oriented individual with attention to details.
Professional Experience
Healthfirst, New York, NY
QA Analyst, Aug 2016 to Present
Participated in requirements/design reviews, and technical documentation reviews to design QA Test Scope.
Worked with product/project managers, business unit personnel, developers, technical personnel, end users, and others to develop test plans, test criteria, test cases, and acceptance criteria.
Defined test entrance and exit criteria based on user stories, requirements, technical spec, and environments
Creating and managing a library of test cases consistent with organizational protocols and tools related to testing new implementations as well as regression testing of existing feature sets.
Analyzes data streams and working with technical staff to map and validate new or existing functionalities and business transactions {i.e. Admission, Discharge and Transfers Notifications (ADT), Visit and Result data}.
Participated in QA reviews of system requirements, applications/solutions, reviews of QA standards and processes, stress testing, and volume testing as needed.
Set goals with the Agile Team, prioritize sprints tasks, and owned deliverables.
Executed manual and automated tests, documented results, communicated issues, and verified issue resolution.
Performed black-box testing, white-box/grey box testing, exploratory testing, integration testing, UI testing, and regression testing on the applications.
Used JIRA to report and tracking issues and sprint activities.
Tested READ and WRITE functionality of API/Web Services using REST Client, XML, JSON, and HTML.
Performed mobile testing on hybrid and native web based applications on iPhone, iPad and Android devices.
Facilitated UAT testing, outstanding defects triaging and signing off.
Established and maintained documentation of all products and automated testing tasks.
Performed functional and regression testing under keyword driven framework with Selenium web-driver.
Used Java, firebug, xpath, devtools, testNG and other open source tools to develop and run automated test scripts.
Database querying, data manipulation and population using SQL and PL/SQL in Oracle, and SQL server databases.
Documented test results, revised test cases and scripts as needed, and re-tuned test scripts to verify results.
Responsible for providing product quality feedback on overall readiness of project for promotion to production environment.
Established and maintained automated scripts to ensure quality of production releases.
Technological Environment: JIRA, Oracle, SQL, XML, JSON, ETL, API, POSTMAN, Java, ASP, JSP, Windows 7/XP, iOS, Android, SharePoint, UML, HTML, Internet Explorer, Chrome, Firefox
Priceline.com, New York, NY
Software QA Tester, 08/2014 to 7/2016
Executed manual and automated testing on the applications.
Worked with customer operations, the software development process, and product lifecycles.
Developed the test plan based on technical specifications and business requirements.
Designed, reviewed, and updated test cases for different features/modules/portals of the application.
Worked closely with the development team through the testing process.
Developed, documented, and executed manual tests.
Executed sprint test cycles according to verbal communication, written test plans and walk-throughs
Monitored the test cycle for correctness and completeness.
Collaboratively worked with development team members to drive defects/issue to resolution.
Worked with on-site and off-shore team members.
Actively participated in system demos, presentations, knowledge sharing, and process improvement initiatives.
Performed data driven and end to end back-end testing using database queries (SQL) to retrieve data, executed shell scripts and monitored logs in the Windows/Linux/UNIX environment.
Represented project team in meetings as appropriate.
Coordinated end-user support during acceptance testing.
Tested Data flow from one system to another by using SQL Queries.
Conducted STLC management by analyzing & verifying test results, provided status, and progress reports using ALM.
Performed functional and regression tests for developed software applications using Quick Test Professional.
Wrote VB Script to specify test procedure, and to manipulate the objects & controls of the application under test.
Contributed to product & process improvements and refinement of QA practices.
Anticipated and planned for the needs of the test team with regard to testing space, testing environment (including equipment, system/access permissions, test data, etc.), and test tools.
Technological Environment: Quick Test Professional, Oracle, SQL Server, Java, Visual Basic, VBA, JavaScript, VBScript, XML, ASP, JSP, Windows, UNIX, Visio, HTML, Internet Explorer.
Education
MA, Long Island University, Brooklyn, NY
Bachelor of Arts, Hunter College, Manhattan, NY (2013)