Social Media Sales

EMMA DURHAM

***********@*****.*** • LinkedIn.com/in/emma—durham/

Austin, TX 78705 • 972-***-****

EDUCATION

The University of Texas at Austin BS, Corporate Communication- Moody College of Communication May 2020 Minor: Business- McCombs School of Business

EXPERIENCE

Lululemon – Educator; Austin, TX November 2018 - Present

• Gained insight into the sales cycle and logistics of retail sales

• Educated customers daily regarding over 200 product styles

• Directed meaningful customer interactions with over 60 customers weekly

• Honed skills to stay calm and courteous in difficult situations Conscious Couture – Marketing/Event Coordinating Intern; Dallas, TX July 2016 - August 2018

• Leveraged multiple social media platforms for promoting the Every Girl Deserves Foundation

• Attentive to the value of staying under budget while planning event specifications

• Solidified ability to create sales opportunities for future events during client liaisons

• Employed marketing tools to create brand awareness that generated over 45 sponsorships for non-profit events Simply Fit Meals- Sales Associate; Plano, TX January 2015 - December 2015

• Coordinated the opening and closing of the store, balanced cash register and monthly sales

• Managed Inventories and supply chain

• Anticipated product shortages and facilitated sourcing of new materials with a team CERTIFICATIONS AND ACHEIVEMENTS

Basic Mediation Certificate Fall 2019

• Completed 40 hour course required for mediating court-referred disputes

• Satisfied requirements in the Texas Alternative Dispute Resolution Act 154.052 for mediators Advanced Mediation Certificate Fall 2019

• Awarded for additional 28 hour training with advanced applied communication skills

• Improved understanding of dynamics such as large group mediations and individual consultations Basic Facilitation Certificate Fall 2019

• Awarded for completing a 20-hour facilitation training course

• Developed the knowledge and skills needed for adept facilitation in the workplace University Honors The University of Texas at Austin Fall 2019

• Achieved by earning a GPA of 3.5 or higher during a given semester LEADERSHIP EXPERIENCE AND ACTIVITIES

The Society of Professional Mediators - Member Fall 2019- Spring 2020

• Planned and facilitated an event for generating awareness of the New Austin Land Code

• Became a certified mediator and conducted a series of over 12 practice cohorts Willie Nelson Center for Student Peace - Active Member Fall 2019

• Coordinated a Peace Day Outreach project that increased participation throughout the student body ADDITIONAL INFORMATION

Skills: MS Excel, Word, PowerPoint, Photoshop, Lightroom, InDesign, Facebook Blueprint, and Canva

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