Manager Food Safety
Resume:
GEORGES
Dekwaneh Slav, Beirut, Lebanon
*******.*******@*****.***
SKEIREK
AREA OPERATIONS MANAGER
ABOUT ME
Ambitious and motivated Area Operations Manager with more than 14 years of experience in hospitality field. Highly skilled at driving profits, controlling costs and continuously improving processes. A motivating team leader with proven expertise in training and developing colleagues to increase profits in a highly competitive sector.
LANGUAGES
• ENGLISH (FLUENT)
• FRENCH (VERY GOOD)
• ARABIC (NATIVE)
WORK EXPERIENCE
BARTARTINE RESTAURANT
Beirut
Sep 2014- Jun 2020
Area Operations Manager
• Creating and launching new projects for controlling the operation's expenses.
• Managing and monitoring the performance of daily operation and workflow.
• Manage profit & Loss of the business.
• Overseeing the inventory.
• Optimizing profits.
• Developed processes to save on costs and prevent losses.
• Hired and trained 100 new employees in 5 years.
• Helped plan marketing strategies.
• Increased sales by $ 400,000 by establishing goals, overseeing performance and conducting upselling training.
• Devised, deployed and monitored processes to boost long-term business success and increase profit levels 3%.
• Suggested corrective services to handle customer complaints.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Interacted well with suppliers and customers to build connections and nurture relationships.
• Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
• Improved productivity while reducing staffing and operational costs by 2%.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
BOUBESS GROUP
Beirut
Dec 2012- Aug 2014
Restaurant Manager
P.R.A.N GROUP
Beirut
Sep 2011- Nov 2012
Floor Manager
ORIGINAL CAR WASH CAFEE
Beirut
Apr 2011- Aug 2011
Floor Manager
AL FALAMANKE RESTAURANT
Beirut
Feb 2010- Nov 2010
Shift Manager
G-SQUARE RESTAURANT
Beirut
Sep 2009- Apr 2010
Floor Manager
LEILA RESTAURANT
Beirut
Oct 2006- Jun 2009
Food Runner, Waiter, Head Waiter
EDUCATION
AL KAFAAT UNIVERSITY
Al Fanar
2009
Bachelor
BA of Hospitality Management
NOTRE DAME DES APOTRES
Kab-Elias
2003
High school diploma
SKILLS
Customer retention
Recruiting and hiring
Goal setting
Employee development
Positive learning process
Performance improvements
Cost analysis and savings
Compensation/benefits administration
HOBBIES
Hiking, Skiing, Reading books
COURSES
Jan 2018 - Feb 2018
Emotional Intelligence and management for team efficiency
Aug 2017 - Aug 2017
Advanced Food Safety course
Dec 2013 - Dec 2013
Sales Warrior Course
Jan 2012 - Jan 2012
Multiple workshops concerning safety, 1st Aid help fire fighting
Contact this candidate