Mechanical Engineer Quality

Sham Sundar Majee

E-mail: *********@*****.*** Phone: +91 –984******* / +91 – 908-***-****

Location: Chennai, Tamil Nadu, India

.

.

S Y N O P S I S

A qualified Mechanical Engineer with an overall experience spanning 8 years initially in Quality Management and subsequently in Business Development

Currently serving as a Business Development Executive with Popular Vehicles, one of the reputed automobile sales and service firm in Chennai; primarily responsible for working with walk-in and outbound clients to pitch suitable products and secure orders

Earlier served in the Quality Departments of manufacturing firms gaining familiarity with supplier, process, and the product quality; hands-on experience in performing various types of visual and technical quality inspections

Demonstrated experience in using computer applications such as SAP and MS Office to accomplish the daily tasks

Applies well-developed communication and interpersonal skills to work with internal and external stakeholders

A keen planner, highly organised, self-motivated with a proven track record of achieving personal and organisational objectives consistently

C A R E E R P R O G R E S S I O N

Popular Vehicles & Service Ltd

Officer Customer Acquisition 2018 – To date

Highlights

Responsible for handling walk-in customers welcoming them and discussing with them to uncover their needs

Making customers explore the available models, explaining them the features available in each model

Submitting offers to clients, participating in techno-commercial discussions, closing orders

Conducting product presentations and educating the clients on advantages and USP's of the product lines

Participating in sales meetings organised by OEMs and maintaining complete awareness of market and sales

Delivering superb customer service directly to customers to the needs and requirements of customers, including managing customer accounts, contracts, generation of bills, credits, direct debits, and reminders

Dealing with billing queries for services provided and resolving issues including the reissuing of billing

Supporting marketing and promotional campaigns, ensuring that the objectives of increasing footfall/salesare achieved

Coordinating with the loan providers to organise loans to customers

Working with the service and the operations teams to ensure timely delivery of the vehicles for customers

Authoring and submitting weekly and monthly sales reports to the top management Quality

Management

Business

Development

Client

Management

Administration

Management

Team

Leadership

Casturn Valves Pvt Ltd

Management Representative & Quality Manager 2013 – 2018 Highlights

Performed quality inspection on the vendor products and day to day inspection on the shop floor

Validated measurements including material checking for SS Plates, Side Milling Operations with Vernier, Length and Angle Validation with Proctor, Vernier Thickness Operation with Micrometer

Consistently analysed drilling, boring and ovality operation with a bore dial gauge and plug gauge

Conducted Surface Finishing Operation with surface test analyser and allocated heat number

Prepared and submitted 3.1 reports and test certificates to the perusal of the management

Visited vendor sites to ascertain the quality concerns and provide timely resolution to Quality Issues

Worked with external vendors to facilitate the calibration of instruments

Headed the Management Review committee as a member of the quality team

Contributed to the successful completion of internal and external audits

Oversaw the Quality Control of the production parts and the subsequent dispatch of the products TVS Sundaram Fasteners Limited

Quality Supervisor (Vendor) 2012 – 2013

Highlights

Worked in conjunction with the Supply Chain department to ensure supplier performance, selection/reduction process continues to yield improvements in the quality of sourced product

Conducted job site inspections to provide support by observing and reporting the product quality as per the contract

Resolved complex quality-related issues by working with the design team, production, and the contractor's team

Verified and documented that all materials received for the project are in conformance with approved submittals, and contract specifications

Performed various types of inspections including

Plug gauge inspection

Ring gauge inspection

Recess depth gauge inspection

Length/width/Thickness checking

Thread pitch checking

Thread shave checking

Operating Profile projector for inspection

Operating crack detector

Surface tester inspection

Hardness inspection

Final quality checking

Q U A L I F I C A T I O N S

Academics Bachelor in Mechanical Engineering From IBME.

Diploma in Mechanical Engineering from IBME

Courses Fire administration and extinguishing course

Safe work permit

A D D I T I O N A L I N F O R M A T I O N

Date of Birth 04th Aug 1987

Nationality Indian

Marital Status Single

Sign Language English, Tamil, Hindi & Bengali

Address LotNo.193,DoorNo.54, 1st Floor, Samy Ramlinga Colony, A-Block Main Road, Ponniamman Medu Chennai,Tamil Nadu–600110

R E F E R E N C E S A V A I L A B L E O N R E Q U E S T

Contact this candidate