Hotel staff position

R ONI A NWAR

Burjuman, Dubai

United Arab Emirate

Mobile : +971*********

E-mail : **********@*****.***

Date of Birth : 7 February 1984

Nationality : Indonesian

PROFILE

I have the ability to provide a hospitality service and excellent service. I am experienced in working under pressure in a quick paced, fast moving environment and able to work as a team to achieve a company goal and mission.

I am a results-oriented individual who is committed to providing a quality service. Fast learning and motivated person.

KEY SKILLS

• Customer focus– With history as an apprentice health care assistant and more recently as a Butler for a highly respected worldwide company I have developed the skills required ensure that the client always comes first. The clients and my employer are dependent on me for confidentiality and security as well as passing of the correct information.

• Effective Interpersonal Skills - Offers a strong verbal and written communicator - listens carefully, questions incisively.

• Problem-solver - Incisively assesses the key issues, applies practical experience, and consults broadly and effectively.

• Food and Beverage working experience - Room service, Restaurant and banqueting.

• Room Division Working Experience – Butler and housekeeping Villa attendant. PERSONAL ATTRIBUTES

• A skilled communicator with an outgoing and involving approach.

• Pays accurate attention to detail - quality-focused.

• Plans and organizes in advance and follows through to completion.

• Assumes responsibility and consistently delivers on this to produce planned outcomes.

• Excellent knowledge of Food and Beverage service as wellas Butler Experienced. E MPLOYMENT HISTORY

Core Biotech Dubai Jumeirah Lake Tower September 2019 – June 2020 As Executive Butler and Office assistance to the CEO

Kempinski Mall of the Emirate February 2019 – September 2019 As Front office – Butler.

Four Seasons Dubai Jumeirah December 2016 – February 2019 As Room service coordinator

HAMG Abu Dhabi – Oct 2015 – December 2016.

As executive personal Butler to the Chairman.

Raffles Hotel Dubai- January 2014- October 2015

As Hotel executive Butler.

The Ritz-Carlton Dubai –January 2013–January 2014 Preopening Team new expansion. As Food and beverage Captain.

The Ritz-Carlton Dubai Financial Centre-January 2011- January 2013 Preopening As Room service Team Leader and department training. EDUCATION&CERTIFICATES

High School, Hotel and tourism Diploma and Butler courses

SMUN 1 Sutojayan Blitar East java Indonesia graduate 2003.

Dharma Nusa Hotel and Tourism Diploma graduate 2005.

The Guild of professional English butler by Robert Watson certified 2015. Excellent referees are available

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