Erica Broadway-Brown
Scheduling Coordinator
Fort Worth, TX 76112
******@*****.***
Organized professional who works effevectly and a valued team member.
Work Experience
Caregiver
BrightStar Care - Grapevine, TX
March 2020 to May 2020
• Taking temperature for American Airlines employees
Scheduling Coordinator
Mint Dentistry - Dallas, TX
July 2019 to March 2020
• Scheduling new patient appointment
• Scheduling existing patient appointment
• Demographics
• Reschedule patient appointment
• Cancel patient appointment
Dental Front Desk Receptionist
Dental Health Corp - Memphis, TN
October 2017 to May 2019
Dental Office Administration
• Schedule patient
• Answer phone
• Verify insurance
• Collect payment
• Check in/Check out
• Post payments
• HIPAA Compliance
• Medical billing and coding
• Post EOB's
• Treatment plans
• Dental Terminology
• Confirm appointments
• End of day reports
• Softdent
• Easy Dental
Caregiver
Home Instead Senior Care - Oxford, MS
March 2017 to September 2018
• Companionship
• Light housekeeping
• Meal Preparation
• Personal Care
• Medication Reminder
Teacher Assistant
South Panola School District - Batesville, MS
August 2015 to February 2017
• Assist in-class teacher in adhering to an effective curriculum and supervise students in classroom,
halls, cafeterias and gymnasiums.
• Perform administrative duties, such as recording grades and student information, taking daily
attendance, and collecting materials for lessons and activities
Bus Driver
South Panola School District - Batesville, MS
August 2015 to January 2017
• Picked up and dropped off students at regularly scheduled neighborhood and specified field trip
locations, following strict time schedules.
• Utilized mental alertness, punctuality, dependability, tact and courtesy with quality customer service
to ensure safe and satisfactory transportation of students.
Education
Diploma in MEDICAL Office Professional
Concorde Career College - Southaven, MS
February 2017 to November 2017
Diploma in Medical Billing and Coding
Ultimate Medical Academy - Clearwater, FL
August 2014 to May 2015
Associate in Business Administration
Robert Morris College - Peoria, IL
February 2003 to June 2004
Skills
• Scheduling (1 year)
• Billing (1 year)
• Receptionist (1 year)
• CPR
• Filing (7 years)
• School Bus Driving
• Dental Receptionist
• Insurance Verification
• Bus Driving
• Insurance Verification
• Medical Billing
• Patient Care
• Dental Receptionist
• Meal Preparation
• Medical Coding
• School Bus Driving
• Medical Office Experience
• Senior Care
• HIPAA
• Medical Scheduling
• Commercial Driving
• Caregiving
• Clerical Experience
• Laundry
• Dentrix
• ICD-10
• CPT Coding
• Caregiving
• Clerical Experience
• Dentrix
• ICD-10
• Laundry
• Medical Records
Certifications and Licenses
Class B CDL
CPR/First Aid
Additional Information
Software
• Softdent
• Open dental
• Easy dental