Sales Customer Service
Resume:
RONEL SARNE AMBAS
** ******* ***** **********, ****** city
Cp # 096********
email add. *********@*****.***
Objective:
Seeking a challenging position in your esteemed company with continues growth my opportunity based on performance desired. To extremely motivate and apply my skills to the company. Association with a progressive organization that will afford me the opportunity to establish the importance of my extensive work experience in a function of point sales, customer service, manage the cashiers and manage the cash flow in my department.
Personal Data:
Age: 44 years old
Marital Status: Married
Date of Birth: Aug, 16, 1975
Place of Birth: Plaridel, Quezon Philippines
Religion: Catholic
Height: 5.7’
Weight: 165 lbs.
Experiences:
Cash Office Supervisor
January 09, 2011 to Sept. 8 2019
The Sultan Center
Safat, State of Kuwait
Job Description:
Provide customer service to meet customer needs.
Manage the daily banking deposit.
Reconciliation on daily transaction in Knet, Visa & Master card & Prepare in MS-excel sheet to verify daily discrepancies.
Printing all documents on daily basis for filing in cash office and turn-over to Finance Department.
Monitor daily override report such as (refund, change price, tender exchange and front end supervisor override)
Prepare the daily and monthly administrative paper works such as ( Daily reconciliation, Over & Shortage of the cashier, Cashier spot check, Cash back voucher, Cashier Performance Report, Consolidated Tender, Knet & Credit Card slip, Daily Sales, Monthly Sales, Cashier’s attendance, Manager report )
Received cashier pick-up such as ( Cash, Knet & credit card slip, cash back voucher, Gift voucher)
Preparing the daily sales, weekly sales, monthly sales and year to date comparisons per department versus the target in MS-Excel sheet to know sales performance.
Implement training for new recruits (cashiers & cash office staff to be more productivity.)
Implementing the cash office department procedure and share the new idea.
Covering the front end department efficiently.
Taking care of barcode not on file by using department key.
Systematically supporting to IT & IBM systems such as scanner, cash drawer, key board & cash counter printers.
Maintaining the cash float 7,500 and sales up to 50,000 Kuwait Dinars
Implementing the Refund and Exchange as per the company policy.
Handling costumer complains professionally.
Preparing the End of day on daily basis.
Maintain all the files of the store.
Assistant Division Manager
Central Cashier Office
June 2008 to Oct. 12, 2009
Geant Saudi Ltd. Khurais Plaza
Riyadh, K.S.A.
Job Description:
Provide customer service to meet customer satisfaction.
Responsible in scheduling front end supervisor and cashiers.
Supervise and give direction to all front end staff.
Perform opening and closing duties
Manage the daily banking deposit.
Monitoring daily Override report such as (refund, change price, tender exchange and cashier override)
Manage the daily and monthly administrative paper works such as ( T.D.R., Over & Shortage of the cashier, Cashier Performance Report, Consolidated Tender, Span & Credit Card slip, Daily Sales, Monthly Sales, Cashier’s attendance, Manager report )
Recommend for a strong and excellence training programs.
Implement training for new recruits (cashiers & cash office staff to be more productivity.)
Monitoring daily consumed shopping plastic bags and manage the stock control availability.
Supporting the implementation of new office management for the new store opening.
Implementing the cash department procedure and share the new idea.
Taking care of unknown items and barcode problem and assist the commercial dept. maintain easy.
Using CCTV to control the CCO Departments.
Systematically supporting to IT & IBM systems such as scanner, cash drawer, key board & Cash counter printers.
Activate the Gift Voucher, Maintaining the cash float 400,000 and sales up to 1,000,000 Saudi Riyals
Handling the costumer complain professionally.
Closing the Telnets program on daily basis.
Maintain all the files of the store.
Team Leader
Central Cashier Office
July 07, 2005 to May 2008
Geant Saudi Ltd. Khurais Plaza
Riyadh, K.S.A.
Provide customer service to meet customer needs.
Manage the daily banking deposit.
Reconciliation on daily transaction in span, visa & master card & Prepare in MS-excel sheet to verify daily discrepancies.
Printing all documents on daily basis for filing in Main safe Department and turn-over to Finance Department.
Monitoring daily Override report such as (refund, change price, tender exchange and cashier override)
Prepare the daily and monthly administrative paper works such as ( T.D.R., Over & Shortage of the cashier, Cashier Performance Report, Consolidated Tender, Span & Credit Card slip, Daily Sales, Monthly Sales, Cashier’s attendance, Manager report )
Received cashier pick-up such as ( Money, Span & credit card slip, Gift voucher)
Preparing the daily customers comparisons in MS-Excel sheet to know the daily customer timing, monthly & yearly comparison.
Implement training for new recruits (cashiers & cash office staff to be more productivity.)
Implementing the cash department procedure and share the new idea.
Systematically supporting to IT & IBM systems such as scanner, cash drawer, key board & Cash counter printers.
Activate the Gift Voucher, Maintaining the cash float 400,000 and sales up to 1,000,000 Saudi Riyals.
Handling the costumer complain professionally
Closing the Telnets program on daily basis.
Maintain all the files of the store.
Head Cashier
May 2002 to March 20, 2004
Fawaz Al-Hokair Co.
Zara Al-Wahededah ( Fashion Retail )
Kingdom of Saudi Arabia
Job Description:
Prepare the daily cash sales deposit and send to the bank.
Handle cash till functions for a retail store.
Maintain the cash float of S.R. 25,000 up to 40,000,
Prepare daily cash float for the cashiers,
Close the cash till & collect the money from cashiers.
Performed administrative paper works such as: (Transfer & Delivery confirmation, Weekly sales report, Maintaining all the files for the store, Sending daily sales to Head Office through E-mail)
Monitoring the counters & reporting daily basis to IT for daily condition.
Implements customer service at the cash counter,
Salesman/Cashier
March 20, 2000 to Apil 2002
Fawaz Al-Hokair Co.
Zara Al-Wahededah ( Fashion Retail )
Kingdom of Saudi Arabia
Job Description:
Greet the customer with smile and eye contact.
Ensure that the shop floor and shelves are always kept clean and tidy.
Treat the customer like a King or Queen.
Assist the customer efficiently and courteously on the shop floor.
Approach the customer suggestion.
Offer alternative product if the items is not available.
Appreciate the customer for visiting the store.
Making replenishment and remerchandising stocks on the shop floor to make sure maximum range and size availability at all times.
Implement the standard of the company.
Received delivery and confirmation.
Join the inventory team during inventory in Western & Eastern Region of Saudi Arabia.
Part time Store Assistant
August 17, 1998 to Dec. 1999
7-Eleven Tipas Branch
Manila Philippines
Job Description:
Maintaining the standard image of the store.
Handle cash till function for a retail store.
Received delivery & confirmation.
Implement customer service at the selling area.
Education:
Computer Technology
1996-1998
Guzman College of Technology
Quiapo Manila, Philippines
Computer Skills:
Dos Applications & practicing, E-mail and Internet surfing.
Computer knowledge (MS Excel 2017 and 2017 MS Word 2017, Windows Vista,
Troubleshoot Hardware & Software), BI publisher, NCR webmaster.
Essential skills
Good communication skills
Excellent in problem solving
Like to mix with all ages
Honest, Reliable, Trustworthy, Intelligent, Resourceful
Have ability to deal with different situations
Have ability to work in a team.
Analytical solving problem.
Interests:
Basketball, listening music, chess, reading, meeting new people.
Contact this candidate