Microsoft Word, Excel,Outlook

RESUME

ROSHINI DEVI

READY TO WORK

PERSONAL DETAILS

NAME: Roshini Devi a/p

Krishnan

IC: 900***-**-****

DATE OF BIRTH: 6 July 1990

AGE: 30

GENDER: Female

NATIONALITY: Malaysian

RELIGION: Indian

ADDRESS: Kuala Lumpur

EMAIL: *************@*****.***

MARITAL STATUS: Single

MOBILE: 017-*******

Skype ID: *************@*****.***

AVAILABLITY: Ready to Work

EXPECTED SALARY: RM 3,000

PROFILE

Possess comprehensive knowledge of Microsoft Word, Excel, And Outlook.

Specialize in working with teams to achieve institutional efficiency goals.

Possess excellent customer service, sales, and communication skills.

Working as operation services associate for 3 years should provide responses to inquiries and ad hoc requests also provides feedback on workflow and work received.

Contributed to team success in a fast paced environment.

Strong organizational skills and attention to detail with understanding of project management principles and processes.

ACHIVEMENT

Proven Track Record: Perfect Attendance

EDUCATION

SECONDARY EDUCATION:

2007 & 2008-2009

- SPM & STPM

HIGHER EDUCATION:

Jan 2011-June 2014

UNIVERSITY TUNKU ABDUL RAHMAN - Bachelor of communication (Honours) Advertising

LANGUAGE

Language

Writing

Speaking

Reading

Malay

Excellent

Excellent

Excellent

English

Excellent

Excellent

Excellent

Tamil

Good

Excellent

Good

EXPERIENCE

Role: Operations Services Associate Service Source International

Previous Monthly salary: RM 2,600

Reason of leaving: Partner relocation

Oct 2016 – Nov 2019 [3 years]

-Prepare quotes for contract renewal. Maintain quote documentation with accurate pricing and configuration.

-Dealing with external and internal queries in a professional, client orientated manner.

-Performs booking (purchase order processing) and booking reconciliation

Role: Marketing Executive Teledirect Telecommerce Sdn Bhd

Previous Monthly salary: RM 1,800

Reason of leaving: change in career direction

May 2015 – Sep 2016 [1 years]

-I have experienced communicate with customers based on Local bank card holder selling insurance via outbound calls.

-As a telemarketer more communicate with customers with different age group and professionals

Role: INTERNSHIP JD MEDIA

Reason of leaving: continue semester

Sep-Dec 2013 [4 months]

- as an event helper working team

SKILLS

ORAL COMMUNICATION

DATA ENTRY

CUSTOMER SERVICE SKILLS

TEAMWORK.

CRITICAL THINKING

ACTIVE LISTENING

DECISION MAKING

PROBLEM-SOLVING

GOOD TEAM PLAYER

ADAPTABILITY

MICROSOFT WORD

EXCEL

OUTLOOK

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