Night Auditor,Income Auditor
Resume:
CURRICULUM VITAE
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Vincent Sserugo
Ugandan
14TH August 1986
Male
Dubai, U.A.E
********@*****.***
Immediately
BRIEF PROFILES
My desire is to obtain a position within a company that is both challenging and rewarding, which allows me the opportunity to show forth my skills in Internal Auditor (Night/Income auditor), Cashiering, and Records Management. I'm eager to utilize my strong work ethic and education, while continuously learning and optimizing career growth.
CAREER OBJECTIVE
My desire is to apply the knowledge I have amassed in my career to enable organizations achieve their goals and objectives and at the same time expose my competencies, skills and innovation.
KEY COMPETENCIES
Good communication skills and excellent telephone manner.
Interpersonal skills, service delivery and customer service.
Computer skills in Microsoft office tools: MS Project, Word, Excel, Access, PowerPoint, Outlook.
Dedicated team player.
Schedule Management
Opera and Micros Skill and Netveiw points.
EDUCATION
Bachelor’s Degree In Social Sciences 2008-2011– Uganda Christian University (www.ucu.ac.ug)
WORK EXPERIENCE
Income Auditor- AT IBIS & NOVOTEL Suites Mall of Emirates 2016-2020
Key Activities
Responsible for record keeping and securing lost credit cards by guests Special projects as requested by Business Manager and/or General Manager.
Assist Finance Manager with month end close.
Assists in training of employees on lockbox and check-out procedures.
Daily replenishing change to staff and manager banks.
Daily auditing of staff and manager banks.
Assist with payroll processing as necessary.
Weekly Labor Meeting and Reporting.
Perform any additional duties as assigned by department Manager.
To assist the General Cashier in performing surprise float counts.
Assist with month end closing and subsequent analysis of bank accounts and other balance sheet accounts as directed by the Assistant Controller.
Maintain a strong working knowledge of property management and point of sale systems.
To assist the Finance Manager with instituting and maintaining accounting controls by daily maintenance of cash and reconciliation of daily settlements.
Perform any other duties that may be assigned from time to time by management.
Daily management charge adjustments and posting to cost.
Night Auditor- AT IBIS & NOVOTEL Suites Mall of Emirates 2015-2016
Key Activities
Nightly revenue reconciliation of room revenue, movie revenue and all other revenue sources.
Addressed all guest concerns and delegate to staff as necessary.
Prepared and sent out direct bill packets for hotel credit clients.
Ensured adequate quantity of breakfast was prepared by food staff.
Reconcile hotel bank deposits to what was recorded in property management system.
Made nightly cash deposits, logged bank statements, monitored and submitted daily reports, organized and verified receipts; identified, researched, and corrected discrepancies.
Booked guest reservations and kept guest ledger organized.
Bookkeeping, Accounting, and Auditing of numerical data to keep financial records complete and accurate at all times.
Represented the Hotel in regards to guest complaints and situations that required instant action.
Resolved accounting discrepancies; Generated and distributed financial and auditing reports.
Provided the maximum quality of service to the guests.
General Cashier- AT IBIS & NOVOTEL Suites Mall of Emirates 2014-2015
Key Activities
Audited and reconciled due backs, petty cash, and overage/shortage from all properties on a daily basis.
Maintained a close working relationship with the General Manager and Front Office personnel.
Conducted quarterly front desk cash bank audits, identified deficiency and enacts procedures to reduce future losses.
Improved workload by utilizing an EXCEL based worksheet which organized and reduced the amounts of reports generated for the use of the Bank Reconciliation Department and Assistant Controller.
Reconcile daily credit card transactions with the use of reports compiled by the night audit team and information retrieved from an online merchant account.
Research and respond to credit card charge disputes/charge backs, applying or denying credit based on backup collected.
Other duties include: performing monthly cash audits; updating foreign exchange rates in hotel system; emailing/faxing guest folios as requested; assisting with month-end closing by posting entries to the general ledger
Receptionist – Emrill LLC 2012-2014
Key Activities
Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Clerical duties, including multi-line phone, typing, copier, fax, filing, scheduling; full experience in Windows/Apple OS experience.
Assisted in the training of new employees, interpreting and communicating work procedures and company policies.
Implemented and maintained an inventory list with Microsoft Excel.
Maintained two web sites of home inventory.
Answered phones and transferred to appropriate personnel.
Assisted new buyers with home ownership applications.
Managed incoming and outgoing calls.
Scheduled and confirmed patient appointments.
Office Administrative Assistant- Hotel Africana
Key Activities
Doing administrative and clerical tasks (such as scanning or printing).
Preparing and editing letters, reports, memos, and emails.
Running errands to the post office or supply store.
Arranging meetings, appointments, and executive travel.
Answering phone calls and taking messages.
Maintaining folders on servers.
Recording meeting minutes.
Liaising with teams and units.
Tracking petty cash.
Covering reception
REFEREES
(1)-Mr AYMAN YEHIA (DIRECTOR OF FINANCE AND ADMINISTRATION-MAF ACCOR HOTELS)
(2)-Mr JOHN AMTETE (CLUSTER INTERNAL AUDITOR-MAF ACCOR HOTELS)
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