Manager Social Media

Sector **

Gurgaon-******

844-***-****

*********@*****.***

JYOTI PRAKASH LAKRA

IIM K NIT R PAYTM PINELABS

PROFESSIONAL SUMMARY

Total experience of 7.5 years and Overall 6+ years of Experience in Omnichannel,Client Servicing. Areas of expertise include sales,alliances, customer relations,inventory management, Analysis.

,Digital/Online Payments, Key Accounts

EXPERIENCE

Paytm, Noida — Manager-Alliances,Key Account Manager(Payment Gateway,EDC- NCR)

JAN 2019 - PRESENT

● Manage a Portfolio of Key-Accounts worth more than 100 crores GMV per month of merchants dealing with Payment Gateway(PG)-Mobile Players, Marketplace, Online Grocery,Automobile,Mens Accessories(NCR) with a revenue increase of 10% quarterly.

● Work on lead generation for alliances via Cold Calling,LinkedIn, alumni network across industry.Onboarded an average of 3 Clients per month.

● Handle a Team of 20 people(15 Sales and 5 Operations)for offline enterprise solution(POS and EDC,QR Code) and also onboard them onto Paytm Mall Marketplace

● Cross-Sell other Paytm Products-App in App Presence(Miniapps), Gratification wallet,Current Account/Nodal Account. Pinelabs, Noida — Deputy Manager-Merchant Engagement Team(EDC) SEPT 2018 - DEC 2018

● Build Relantionship with Existing Merchants for EDC of Gurgaon region and sell them EMI Facility,Loyalty,Analytics

● Handled a Merchant base of 60 crore/Monthly with a revenue increase of 5% Mallshopee, Noida — Manager-Alliances(Omnichannel) JAN 2017 - AUG 2018

● Got more than 100 agreements signed from mall outlets in Gurgaon-F&B,Spa,Salon,Playzone,Fashion & Lifestyle

● Provide O2O presence for Offline retail outlet and provide social media presence.

● Work closely with CMO to close big leads

Taskbucks, Gurgaon — Senior Business Analyst(KPI Analyst-Apps) JAN 2016 - DEC 2016

● Monitor KPI(For Eg:App Installs,Enagagement,Online transaction) for clients.

● Suggested engagement and online transaction model for company to pitch to clients.

● Work closely with Chief-Operating Officer and handled a team of 3 operations .

OK Play India Pvt Ltd, Delhi — Asst Manager-Product Manager,Marketing(Ecommerce)

AUG 2014 - DEC 2015

● Initiate and finalize the imported toy/playstation brands to be sold in Okplay Ecommerce website, along with MD of the company.

● Act as a intermediary between multiple teams(Content team,designers,coders) for okplay e commerce website to go live

● Closely work with MD for screening retail outlets for Okplay products to be sold.

EDUCATION

IIM K,KOZHIKODE — MBA- Sales and Marketing

MONTH 2012 - MONTH 2014, KOZHIKODE,KERALA

NIT R,ROURKELA — BTECH- Computer Science and Engineering MONTH 2005 - MONTH 2009, ROURKELA,ODISHA

ST PAULS SCHOOL,ROURKELA — 12th- Science

MONTH 2003 - MONTH 2005, ROURKELA,ODISHA

ST JOSEPH’S SCHOOL,BHUBANESWAR — 10th- All Subjects MONTH 1998 - MONTH 2003, BHUBANESWAR,ODISHA

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