Medical Assistant Back Office

Windy Valdez

**** *** **** *** *******, TX ***** *********@*****.*** 210-***-****

Summary of Qualifications

** ***** ** ********** ** a Certified Medical assistant in a medical office setting. Strengths include front and back office experience, verification and excellent patient care. Experienced in cash handling, reporting and strong interpersonal skills and excellent communication.

Education

Kaplan College, San Antonio

Medical Assistant

Work Experience

Communicare Healthcare Center 2/11/19-1/31/20

Work as a medical assistant triage patient’s obtain vitals, assist physician with exams and procedures. Procedures include colposcopy biopsy, IUD insertion, endometrial biopsy;s as well as annual pap smear exams, also order all labs for blood work. I am assigned to one single physician but if need to will assist our other two physicians that are also in our clinic when needed. Also schedule all follow up appointments & chart all history & pt information into our NexGen ERH system.

La Femme OB-GYN 1/2017-12/31/18

Front desk check patient in and out collect copays, deductibles, co-insurance. Verify eligibility and benefits for next day appointments, call and confirm and schedule patient appointments. Back office triage patients obtain vitals and medical information.

Northeast OB-GYN June 2015 - January 2017

Worked as a GYN Verification Specialist. Verified insurance eligibility & benefits for all in office procedures and also for all contraceptive devices. Called to inform patients of their costs for procedures, copay’s, co-insurance and deductibles. Balanced the daily deposits for five of our clinic’s including our Northeast Endo clinic. Received and distributed all inner office mail.

Digestive Diseases Center of South Texas October 2014-June 2015

Worked as a front desk clerk with duties including but not limited to: scheduling patients for office visits, office procedures and maintained all patient information. Verified insurance and copays and collected for any past due accounts. Balanced out all cash, check and credit card payments for each physician at the end of each clinic afternoon for daily deposits. Uploaded all patient information into EMR and assisted with contacting no show patients, sending out referrals to PCPs.

Gastroenterology Clinic of San Antonio January 2013-March 2013

Worked as medical assistant primarily in the back office setting. Obtained vitals and prepared patients for their visit with the physician. Ordered all labs and prescriptions through EMR and obtained prior-authorization for all patient procedures such as colonoscopies, endoscopies, CT-scans and ultrasounds requested by physician.

Dr. William Peche, MD. PA-OB-GYN May 2003-August 2012

Worked as a surgery scheduler for in-patient as well as out-patient procedures. Verified insurance benefits and obtained prior-authorization for in-patient hospital stays. Assisted the front office by scheduling appointments, patient check-in, collecting co-pays and past due balances. Assisted back office with patient vital signs, medical history, assist physician or nurse with exams, biopsies & minor procedures and sterilize medical equipment or instruments.

References

Available upon request

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