Sales Customer Service

DIGAMBAR SHRESTHA

Mobile: 055*******

Email: **********.****@*****.***

OBJECTIVES:

Wish to work on long term basis in a well-groomed environment with professional team to improve and carry out the missions of the organization and to achieve its objectives. Diplomatic individual with strong leadership and decision making skill, with dedicated professional for more than 8 years of experience in utilizing limited labor and material resources in hospitality and sales. Personal Summary:

A courteous, polite and well-spoken in hospitality who is highly efficient and has excellent organizational skills. Possessing a good team spirit, deadline orientated and having a passion for providing the highest standards of hospitality and service to guests. Helpful and approachable but also commercially minded and having the ability to promote hotel facilities and maximize sales opportunities at all times. A quick learner who can absorb new ideas, communicate clearly and effectively and also find suitable solutions to meet the needs of guests. Keen to find a suitable position within an ambitious hotel where I will be able to continue to increase my work experience & develop my abilities. Personal Information:

Date of Birth : 08-09-1989

Sex : Male

Marital Status : Married

Nationality : Nepalese

Religion : Hindu

Passport no : 08863268

Place of issue : Kathmandu

Date of issue : 04-06-2015

Date of expiry : 03-06-2025

Languages Known:

Good command on spoken and written English, Nepali and Hindi languages. EDUCATION QALIFICATION:

S.N NAME OF INSTITUTE QULIFICATION PASSED YEAR

1 GYANKUNJ HIGHER SECONDARY SCHOOL S.L.C. 2007

2. GYANKUNJ HIGHER SECONDARY SCHOOL DIPLOMA IN HOTEL MANAGEMENT 2009 Employment Record:

Company From To Post

ISTANBUL ALMALAKI

RESTAURENT

22-02-2019 06-11-2019 WAITER

CHEF BAKERS

(BANGLORE,INDIA)

20-12-2015 12-12-2018 SUPERVISOR AND CASHIER

BAKEMART

(DOHA, QATAR)

22-05-2011 25-05-2015 SENIOR COUNTER SALES

MD FANCY STORE 04-01-2010 18-05-2011 RETAILER SALES MAN KEY SKILLS AND COMPETENCIES:

Calm, efficient and organized.

Friendly disposition with clear spoken English.

Quick learner

Preventing and resolving conflict

Problem solving

Making decisions confidently

Leading and working with teams

Planning and managing the work

AREAS OF EXPERTISR:

Up selling

Customer service

Supervising

Resolving guest disputes

Time management

Self- motivation

Leadership

Adaptability

Management and team work skills

Creative thinking and quick decision making

DECLERATION:

I, DIGAMBAR SHRESTHA Certify that the statement made by me in answer to the forgoing question are true, complete and correct to the best of my knowledge and belief. I understand that any misrepresentation of material omission made on CV or other document request but the project may result in the termination of the service contract or services agreement without notice.

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