Manager Quality
Resume:
SAIMA AZHAR
Cell: 847-***-****
Email: ************@*****.***
US-CITIZEN
Holds MBI clearance from FAA and IRS
SUMMARY
•A result oriented individual with over 11+ years of diversified experience as Software QA Analyst.
•Good knowledge and experience working with Healthcare, Insurance and Banking Clients and Government assistance programs like Child support, Food Stamp and TANF and FAA projects..
•Exposure to both Manual and Automated Testing of applications developed on Windows.
•Expertise in using Mercury Interactive Automated Testing tools, and Quality Center.
•Excellent skills in writing Test Plans and Test Cases
•Extensive experience in testing Client/Server and Web-based Applications
•Excellent understanding of SDLC process and experience in working with Agile/SCRUM development method.
•Proficient knowledge in various types of Software Testing such as Unit testing, Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Performance Testing, Stress Testing, Load Testing, Volume Testing, Data Driven Testing, Back end Testing and Regression Testing.
•Good working knowledge of major Operating Systems such as Windows 98, 2000, XP, Vista, 7 and UNIX.
•Excellent communication and writing skills with the ability to adapt to new and dynamic environments.
•Good team Player and can work al with minimal supervision.
•Ability to multi-task, prioritize and work with time constraints while paying attention to details
•Excellent communication, interpersonal & analytical skills.
•Experienced in using HP ALM/Quality Center to communicate and coordinate software bug fixes, change requests, and supports high level of communication among the testers, developers and managers.
•Creative and capable of forming and maintaining positive and productive team environments with integrative thinking skills.
•Strong business analysis skills
TECHNICAL SKILLS
Requirement Management: Quality Center.
Defect Tracking Tools: Quality Center, Test Director, Clear Quest, Atlassian Tool Suite JIRA, ALM, clear quest. Rational jazz, MTM
Business Applications: Microsoft Office Suite – MS Word, Excel, PowerPoint, Outlook.
SDLC: Waterfall, Agile, SCRUM, V
Testing Tools: Quick Test Professional (QTP) .TFS, Soap UI
Databases: Oracle, MS Access, MS SQL Server,
Operating Systems: UNIX, Windows 98, 2000, XP, Vista, Windows 7
Department of Human services, DC
03/29/2018 to Present
QA Lead/ Senior QA Tester
It is web based application. The application is based upon social services benefits like SNAP, cash assistance and TANF benefits. The whole project is based upon Agile .The application is about TANF benefits based upon income eligibility. The second part of application based upon assessment process of Food Stamp and SNAP. Tested different DC programs like Food Stamp and TANF. Worked with client and gathered business requirement and break down into user stories. Worked on different Government assistance programmes like child support and child welfare and Education loan programme like FAFSA and other students loan.
Responsibilities
Strong proficiency in integration, regression, manual, and automated testing
Experience testing web applications, Web services, and SQL Database queries
Experience writing test scripts, and test steps
Knowledge on accessibility testing and Section 508 compliance guidelines
Solid Understanding of SDLC and Quality Assurance concepts, metrics analysis, industry methodologies, and documentation standards.
Innovative thinker with a passion for QA and process improvement.
Have excellent communication and interpersonal skills.
Experience with JIRA/Confluence.
Gather and analyze test data, prepare templates for testing processes, track defects, identify risks, log test result, generate reports .
Reporting defects and working with the team to resolve them.
Participate in test automation tool and performed automation testing in Selenium.
Performed security testing, system testing, positive and negative testing .
Participated in weekly meeting with the management team and walkthroughs
Tested applications and documented results and bugs including documentation of information useful in the testing process.
Performed Sanity and Smoke Testing manually
Maintained the Test Matrix and Traceability Matrix.
Documented and reported defects within established process and tracking systems using JIRA.
Participated in UAT Testing and work closely with client.
Tested API application by web services. Used XML files for web service testing.
Participated in the sprint plaining meetings.
Analyze test results and clearly document and communicate findings and recommendations to project team leads for issues and problem resolution.
Review and analyze user stories to create test cases and scenarios based on the acceptance criteria defined for new features and products.
Environment: Windows XP, Agile, SQL, web services,
PROFESSIONAL EXPERIENC
Concept solutions- FAA-VA Jan, 2016 to FEB, 2018
Senior, QA Analyst
It is web based application. The application based on NOTAM Distribution and NOTAM search system. The whole project is based on Air traffic control system. Other part of applications based on taxi way and runway of airports. I performed manual and automation testing.
Responsibilities
•Analyzed system requirements and developed detailed Test Plan and Test Cases.
•Help review and contribute to product documentation.
•Work closely with development team to resolve various issues.
•Worked on a platform and experience in backend testing by executing SQL queries
•Manually tested the web application to ensure the flow of the application functionality
•Developed and maintained Test & Traceability Matrices
•Performed Manual Testing.
•Performed validation of the values that are entered on the front side is passing to the back end.
•Black Box, Negative, Regression, and Integration & Security Tests
•Performed and Analyze setups, supervised the flow from Old Test cases of QTP to make it more efficient.
•Performed security testing, system testing, positive and negative testing using QTP.
•Participated in weekly meeting with the management team and walkthroughs
•Tested applications and documented results and bugs including documentation of information useful in the debugging process
•Performed Sanity and Smoke Testing manually
•Maintained the Test Matrix and Traceability Matrix.
Environment: Windows XP, ALM, Quality Center, Agile, SQL, web services,
Department of Defense-VA Jan, 2014 to Dec,2015
QA Analyst
It is web based application. The application based on healthcare records of VA affairs and Department of Defense. Tested health care records of US Army. Lot of validations of business rules, Involved in Smoke, functional, regression and UAT and backend testing. Whole project based on Agile. Tested 508 compliance
Responsibilities
•Documented Test plans, Test Cases and Test Case execution by using MTM testing tool.
•Conducted regular project meetings and perform Soap UI and web services testing.
•Attended meetings with Developers and also participated in the SCRUM meetings to work on various user stories and sprint backlogs.
•Analyzed requirement documents and use cases and created test scenarios and test cases for different releases/phases
•Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
•Performed manual and functional testing on 508 compliance application and used IBM Rational Jira tool for defect tracking.
•Developed and reviewed for positive and negative test scenarios.
•Performed UAT testing and write UAT test scripts and coordinating with BA, Developers, actively involved in Production phase testing.
•Tested API application by web services.
•Acted as a single point of contact for the client and the development team.
•Participated in the sprint plaining meetings.
•Developed test scripts, Execution Test cases on MTM and other documents for implementation.
•Coordinated with Development team for Bug fixing issues using HP ALM.
•Provided status reports to manager for the work managed by me.
Environment: Windows XP, ALM, Jira, Agile, SQL, web services,
Department of Transportation-FAA-VA June ’12 to Dec, 2014
QA Analyst
It is medical support system which provides certifications to pilots. There is electronic submission for getting the certification of pilots. Lot of validations of business rules. Involved in Smoke, functional, regression and UAT testing. This is web based application and whole project based on Agile mythology.
Responsibilities
•Documented Test plans, Test Cases and decided schedules for Test Case execution by using testing tool.
•Analyzed requirement documents and use cases and created test scenarios and test cases for different releases/phases
•Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
•Scheduled, Interacted, invoked the Scripts using HP ALM.
•Performed manual and functional testing on various parts of the application and used IBM Rational jazz tool for defect tracking.
•Developed and reviewed for positive and negative test scenarios.
•Performed UAT testing coordinating with BA, Developers, actively involved in Production phase testing.
•Managed the requirements using Requirements Plan Manager in HP ALM.
•Participated in the sprint plaining meetings.
•Developed test scripts, Execution Test cases on QC and other documents for implementation.
•Provided status reports to manager for the work managed by me.
Environment: Windows XP, ALM, Quality Center, Agile, SQL, web services,
Deloitte, PA Oct’10 - June ‘12
QA Analyst
It was healthcare application ACA and UHG in which IRS finds eligibility of individual for healthcare plans and other state benefits like childcare, Child welfare and food stamps wic. Eligibility has business rules which is income based, dependents in family etc. Test child support and TANF applications.
Responsibilities:
•Designing and developing various different scenarios and test cases by analyzing the business needs, user requirements and specifications.
•Involved in functional testing
•Involved in Web Based testing, system testing, integration testing.
•Involved in performing shakeout and smoke testing of various builds in the test and UAT environments.
•Executed Test Cases to perform User Acceptance Testing
•Conducted Regression Testing, Retesting on each new build.
•Performed performance testing on application.
•Identified defects and interacted with developers to resolve issues.
•Log and track the defects to closure in Rational Clear Quest
•Prepared Test Log in excel for each new releases.
•Maintained the Test Matrix and Traceability Matrix.
•Created and executed scripts in Quality Center for Functionality testing
•Documented and reported defects within established process and tracking systems using Quality Center.
•Quality Center was used to create the, store test cases and run the test sets.
•Interacted with developers to report and track bugs using Quality Center.
•Detected and reproduced the defects, and logged defects using Quality Center.
•Generated the test execution report in Mercury Quality Center to be reviewed by the QA Manager and development team
•Used Quality Center for reporting and tracking bug and generating reports.
•Participated in release meetings.
Environment: Quality Center, UFT, ALM, Java, MS Office, TOAD, Oracle, SQL, soap, Unix, Rational jazz
Amcad, VA May’06- Oct’10
QA Analyst
It’s a web based application with Court Management system. The application based on different kind of court case and user should be able to see his hearing dates and should be able to pay his bills and fines online. Second part of the application based on judges and lawyers and user can assign lawyer according to the case.
Responsibilities
•Analyzed system requirements and developed detailed Test Plan.
•Help review and contribute to product documentation.
•Work closely with development team to resolve various issues.
•Worked on a platform and experience in backend testing by executing SQL queries
•Manually tested the web application to ensure the flow of the application functionality
•Developed and maintained Test & Traceability Matrices
•Performed Manual Testing.
•Performed validation of the values that are entered on the front side is passing to the back end.
•Black Box, Negative, Regression, and Integration & Security Tests
•Performed and Analyze setups, supervised the flow from Old Test cases of QTP to make it more efficient.
•Performed security testing, system testing, positive and negative testing using QTP.
•Participated in weekly meeting with the management team and walkthroughs
•Tested applications and documented results and bugs including documentation of information useful in the debugging process
•Performed Sanity and Smoke Testing manually
•Maintained the Test Matrix and Traceability Matrix.
•Documented and reported defects within established process and tracking systems using Mercury Quality Center.
•Tested user interface and navigation controls of the application using Quick Test Pro
•Quality Center was used to create the test plan, store test cases and run the test sets.
•Interacted with developers to report and track bugs using Quality Center.
•Detected and reproduced the defects, and logged defects using Mercury Quality Center.
•Generated the test execution report in Mercury Quality Center to be reviewed by the QA Manager and development team
•Used Quality Center for reporting and tracking bug and generating reports.
•Participated in release meetings.
Environment: Windows 2000, Quality Center, QTP.
EDUCATION AND CERTIFICATES
Bachelor in Computer Science in 2003
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