Customer Service Manager
Resume:
Brevin Luckett
Jackson, MS ***09
*********@*****.***
EXPERIENCE
Academy Sports, Madison, MS — Cashier Lead
Men of Excellence, Mississippi State University — MoX Ambassador
August 2017-May 2018
• Representing the underrepresented Black Men on campus of a Predominately White Institution.
• Speaking in place of the President or Vice-President when neither were able to speak at student led events.
• Volunteer work within the MSU-Starkville community.
Dominos, Starkville, MS — Delivery Expert/CSR/Borderline Manager
Justin Gunther
September 2017 - March 2020
• Customers getting their food on time.
• Cutting Pizzas, Sandwiches, and preparing other side items.
• Answering Phones
• Organizing the Store
MSU Fashion Board, Mississippi State University — Public Relations
• Responsible for printing flyers for fashion shows
• Responsible for posting flyers for fashion shows
• Fashion show modelMen of Excellence, Mississippi State University —MoX Ambassador
• Representing the underrepresented Black Men on campus of a Predominately White Institution.
• Speaking in place of the President or Vice-President when neither were able to speak at student led events.
• Volunteer work within the MSU-Starkville community.
H&M, Jackson, MS — Sales Associate
Lanecha Turner
May 2017 - August 2017
• Maintaining and organizing the store to make sure it was presentable at all times.
• Keeping dressing rooms clean to make sure clothing items weren’t stolen and they weren’t presentable for customers.
• Answering Phones when customers called about orders that were sent online.
• Keeping the cash register well tended to.
Hollister, Jackson, MS — Brand Represenative/Stock Associate
Calandrea Cole
May 2016 - December 2018
• Maintaining and organizing the store to make sure it was presentable at all times.
• Keeping dressing rooms clean to make sure clothing items weren’t stolen and they weren’t presentable for customers.
• Answering Phones when customers called about orders that were sent online.
• Keeping the cash register well tended to.
Service D.A.W.G.S., Mississippi State University— Vice-President
• Organizing events and making sure things(tables, venue, chairs etc.) were in order before events.
• Booking locations for meetings.
• Volunteer Work
EDUCATION
Mississippi State University, Starkville, MS — Broadcasting Communication BA
August 2015 - Present
Jim Hill High School, Jackson, MS — Diploma
August 2012 - May 2015
PROJECTS
Kicking Out Cancer — Annual service event hosted by an organization I was Vice-President of in college. We host a kickball tournament every year in April where all the money raised goes towards research for cancer.
SKILLS
• Customer Service: Being able to communicate and assist people with questions or problems they may have with the service or product that they’ve been provided with.
Leadership: I display leadership skills when working because I’m goal oriented and try my best to reach a goal and display that I’m working hard . Coworkers or fellow members often look to me for guidance if lost about a particular objective.
Problem-Solving Skills: The ability to make decisions is a skill that all leaders and people that strive to become bosses should have. Being able to de escalate or solve problems is always a good ability to have.
Transferable Skills: Being able to read people and emotions is also another skill that's necessary for problem solving.
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AWARDS
Talented 100th Top 3
Employee of the Month Hollister
Men of Excellence Heart of a Lion Award
Group Excellence in Community Service Maroon Volunteer Center Awards 2x
LANGUAGES
English
Spanish
Clothesline Project The mission of The Clothesline Project is to educate students and the community that violence is a problem everywhere, help is available, there is hope and a path to healing.
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