QUALIFICATIONS PROFILE
Resourceful, employee-focused, and highly committed professional, interested to return to the non-profit setting to effectively utilize acquired experience and skills. Armed with solid educational knowledge of employee learning and development as well as HR process and procedures, from the administration of payroll, FMLA, benefits and compensation, to recruiting. Equipped with well-honed mentoring capabilities; efficient at motivating youth and individuals to achieve goals, while implementing strategic plans and programs to drive positive results. Effective at working with diverse individuals, adapting to various cultures, and establishing trusting relationships and win-win solutions to fulfill organizational objectives.
AREAS OF EXPERTISE
Process Improvement and Risk Administration
Project and Program Execution
Billing Management and Fund Raising
Community Outreach
Customer Service and Support
State and Federal Regulations Compliance
Workers’ Compensation
Volunteer and Staff Recruitment
RELEVANT EXPERIENCE
Education Futures Group/Vista College, Richardson, TX
Human Resource Specialist June 2016–April 2020
Handled processing of payroll for more than 700 employees on biweekly basis, along with the preparation and distribution of payroll reports, including gross wage, overtime, leaves of absence, PTO, sick and vacation to involved departments and leaders at 10 locations
Proactively coordinated with the ADP Team in determining and applying corrective actions to any potential payroll errors before issuing payroll checks and deposits resulting in limited to zero errors
Acted as primary administrator of benefits, Consolidated Omnibus Budget Reconciliation Act (COBRA), tuition assistance, workers’ compensation, employee recognition, and leave policies and procedures, while ensuring timely and accurate processing and exceptional services delivery to all employees and managers
Created and implemented necessary improvements on SOPs in alignment with company and employee needs
Guaranteed compliance with internal accounts payable processes and executed ongoing audits for benefit deductions through payroll and reconciling of all benefits statements with brokers and vendors
Spearheaded the management of audit requests involving submitting information to auditors on time and responding questions from auditing parties as needed with continued positive results
Managed and processed associate leaves of absence including Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), workers’ compensation, personal and military leave
Strictly adhered to state and federal regulations and leave notification requirements, while identifying and addressing leave qualifications and approvals, various required communications during leave, return to work qualifications and disability coordination
Lead the overall planning and employee engagement activities that included corporate scavenger hunt, community service activities participation, and holiday functions, contributing to a 7 point increase on the employee engagement survey
Created and led annual Open Enrollment process for 10 locations, including education, communications and carrier connections, (including carrier transitions) in 2018 and 2019 for medical, dental, vision, and life insurance policies, resulting in a 25% lower cost to both the organization and employed. Provided on-time delivery of employee medical and dental cards and seamless change including transferring deductibles without any incidents
Image Dynamics, Dallas, TX
Manager Training, Accounting, Logistics and Executive Support 2011–2016
Organized and executed formal and informal training and leadership sessions for different demographics within corporate and non-profit settings
Rendered assistance to the development of supporting collateral and materials as needed
Managed all domestic and international travel arrangements, including booking airfare, hotel, and transportation for all business and training events
Prepared invoices with detailed expense reports based on billing information and coordinated with customers to determine and resolve outstanding payments
Reviewed urgency and priorities before accepting and declining appointments and meetings with the CEO
Monitored office supplies, vendors, resources and maintenance of an internal filing system
Used Word processing, spreadsheet, database, presentation, and financial software
Led the simultaneous development and execution of multiple projects, along with the resolution of pertinent issues in a timely manner
National Ovarian Cancer Coalition, Dallas/Fort Worth (DWF) Chapter, DWF, TX
Chapter Coordinator 2010
Delivered administrative and leadership services to local chapter of National Cancer Organization
Increased awareness and education regarding ovarian cancer by executing various health fairs and public information sessions as well as representing organization on national television
Took charge of recruiting runners and volunteers, which increased corporate sponsorships, and facilitating 10th Annual Run/Walk to Break the Silence that raised over $300K
Earlier Positions Held:
Securus Technologies, Dallas, TX
HR Recruiting Coordinator
Express Professional Staffing, Dallas, TX
HR and Communications Coordinator Staffing Consultant
Atmos Energy Corp, Dallas, TX
Human Resources Assistant, Benefits and Compensation
Kentucky, Indiana, and Ohio Region, B’nai B’rith Youth Organization, Cincinnati, OH
Regional Director
Juvenile Justice Department of Dallas
Psychology Student
OTHER EXPERIENCE
CorePower Yoga, Dallas/Fort Worth, TX
Yoga Sculpt Instructor 2017–2018
Two Corks & A Bottle, Dallas, TX
Wine Hostess 2013–2014
EDUCATION
Bachelor of Arts in Psychology § University of Texas at Dallas, Richardson, TX
Liberal Arts and Sciences in General Studies and Humanities § The University of Kansas, Lawrence, KS
Sigma Delta Tau
PROFESSIONAL DEVELOPMENT
Certification
Competent Toastmaster, Toastmasters International, 2014-2017
Texas Alcoholic Beverage Commission Certified
Seminar
Family and Medical Leave Act (FMLA) 2019
Payroll Law 2019
AFFILIATIONS
Player, Team Manager, Sponsorship Coordinator, Pegasus Slow-pitch Softball Association, 2014–Present
Competent Communicator, Toastmasters International, 2014–2017
ACTIVITIES
Team Manager and Sponsorship Coordinator, Pegasus Slow-pitch Softball Association, 2014–Present
Nutrition Program Volunteer, Hot Meals and Food Pantry, Resource Center, 2017
TECHNICAL SKILLS
Microsoft Applications
Word, Excel, PowerPoint, Publisher, Visio, and Access
Operating System
Windows and Macintosh
Software and System
ADP, PeopleSoft, Great Plains Accounting, QuickBooks, Daylight Schedule, Time Management Systems, Organizational Charting Software, and other Proprietary HRIS Systems