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HR & Benefits Specialist

Location:
Charlotte, NC
Posted:
July 10, 2020

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Resume:

QUALIFICATIONS PROFILE

Resourceful, employee-focused, and highly committed professional, interested to return to the non-profit setting to effectively utilize acquired experience and skills. Armed with solid educational knowledge of employee learning and development as well as HR process and procedures, from the administration of payroll, FMLA, benefits and compensation, to recruiting. Equipped with well-honed mentoring capabilities; efficient at motivating youth and individuals to achieve goals, while implementing strategic plans and programs to drive positive results. Effective at working with diverse individuals, adapting to various cultures, and establishing trusting relationships and win-win solutions to fulfill organizational objectives.

AREAS OF EXPERTISE

Process Improvement and Risk Administration

Project and Program Execution

Billing Management and Fund Raising

Community Outreach

Customer Service and Support

State and Federal Regulations Compliance

Workers’ Compensation

Volunteer and Staff Recruitment

RELEVANT EXPERIENCE

Education Futures Group/Vista College, Richardson, TX

Human Resource Specialist June 2016–April 2020

Handled processing of payroll for more than 700 employees on biweekly basis, along with the preparation and distribution of payroll reports, including gross wage, overtime, leaves of absence, PTO, sick and vacation to involved departments and leaders at 10 locations

Proactively coordinated with the ADP Team in determining and applying corrective actions to any potential payroll errors before issuing payroll checks and deposits resulting in limited to zero errors

Acted as primary administrator of benefits, Consolidated Omnibus Budget Reconciliation Act (COBRA), tuition assistance, workers’ compensation, employee recognition, and leave policies and procedures, while ensuring timely and accurate processing and exceptional services delivery to all employees and managers

Created and implemented necessary improvements on SOPs in alignment with company and employee needs

Guaranteed compliance with internal accounts payable processes and executed ongoing audits for benefit deductions through payroll and reconciling of all benefits statements with brokers and vendors

Spearheaded the management of audit requests involving submitting information to auditors on time and responding questions from auditing parties as needed with continued positive results

Managed and processed associate leaves of absence including Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), workers’ compensation, personal and military leave

Strictly adhered to state and federal regulations and leave notification requirements, while identifying and addressing leave qualifications and approvals, various required communications during leave, return to work qualifications and disability coordination

Lead the overall planning and employee engagement activities that included corporate scavenger hunt, community service activities participation, and holiday functions, contributing to a 7 point increase on the employee engagement survey

Created and led annual Open Enrollment process for 10 locations, including education, communications and carrier connections, (including carrier transitions) in 2018 and 2019 for medical, dental, vision, and life insurance policies, resulting in a 25% lower cost to both the organization and employed. Provided on-time delivery of employee medical and dental cards and seamless change including transferring deductibles without any incidents

Image Dynamics, Dallas, TX

Manager Training, Accounting, Logistics and Executive Support 2011–2016

Organized and executed formal and informal training and leadership sessions for different demographics within corporate and non-profit settings

Rendered assistance to the development of supporting collateral and materials as needed

Managed all domestic and international travel arrangements, including booking airfare, hotel, and transportation for all business and training events

Prepared invoices with detailed expense reports based on billing information and coordinated with customers to determine and resolve outstanding payments

Reviewed urgency and priorities before accepting and declining appointments and meetings with the CEO

Monitored office supplies, vendors, resources and maintenance of an internal filing system

Used Word processing, spreadsheet, database, presentation, and financial software

Led the simultaneous development and execution of multiple projects, along with the resolution of pertinent issues in a timely manner

National Ovarian Cancer Coalition, Dallas/Fort Worth (DWF) Chapter, DWF, TX

Chapter Coordinator 2010

Delivered administrative and leadership services to local chapter of National Cancer Organization

Increased awareness and education regarding ovarian cancer by executing various health fairs and public information sessions as well as representing organization on national television

Took charge of recruiting runners and volunteers, which increased corporate sponsorships, and facilitating 10th Annual Run/Walk to Break the Silence that raised over $300K

Earlier Positions Held:

Securus Technologies, Dallas, TX

HR Recruiting Coordinator

Express Professional Staffing, Dallas, TX

HR and Communications Coordinator Staffing Consultant

Atmos Energy Corp, Dallas, TX

Human Resources Assistant, Benefits and Compensation

Kentucky, Indiana, and Ohio Region, B’nai B’rith Youth Organization, Cincinnati, OH

Regional Director

Juvenile Justice Department of Dallas

Psychology Student

OTHER EXPERIENCE

CorePower Yoga, Dallas/Fort Worth, TX

Yoga Sculpt Instructor 2017–2018

Two Corks & A Bottle, Dallas, TX

Wine Hostess 2013–2014

EDUCATION

Bachelor of Arts in Psychology § University of Texas at Dallas, Richardson, TX

Liberal Arts and Sciences in General Studies and Humanities § The University of Kansas, Lawrence, KS

Sigma Delta Tau

PROFESSIONAL DEVELOPMENT

Certification

Competent Toastmaster, Toastmasters International, 2014-2017

Texas Alcoholic Beverage Commission Certified

Seminar

Family and Medical Leave Act (FMLA) 2019

Payroll Law 2019

AFFILIATIONS

Player, Team Manager, Sponsorship Coordinator, Pegasus Slow-pitch Softball Association, 2014–Present

Competent Communicator, Toastmasters International, 2014–2017

ACTIVITIES

Team Manager and Sponsorship Coordinator, Pegasus Slow-pitch Softball Association, 2014–Present

Nutrition Program Volunteer, Hot Meals and Food Pantry, Resource Center, 2017

TECHNICAL SKILLS

Microsoft Applications

Word, Excel, PowerPoint, Publisher, Visio, and Access

Operating System

Windows and Macintosh

Software and System

ADP, PeopleSoft, Great Plains Accounting, QuickBooks, Daylight Schedule, Time Management Systems, Organizational Charting Software, and other Proprietary HRIS Systems



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