LIEZA MARIE C. BACSAL
CBD-* Bin Hendi Bldg. International City, United Arab Emirates
Contact no.: +971-**-****-***
Email Address: *************@*****.***
PROFESSIONAL QUALIFICATION:
Strong verbal and personal communication skills.
Organization and prioritization skills.
Knowledgeable of MS (Office, Excel, POS)
Self-motivated, initiative, maintains a high level of energy
Tolerant and flexible, adjusts to different situations.
Pleasing personality.
Can work equally with a variety people.
WORK EXPERIENCE:
AIRPORT LOUNGE ATTENDANT
July 2017 – July 9, 2020
Emirates Flight Catering (Dubai International Airport)
Responsibilities:
Welcome Passengers/Guest on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.
Acting as a Shift in charge in the absence of Senior Waiter.
Ensure that all food counter display are offered and replenished to the required standards.
Stay current with all lounge services as well as VIP requests.
Project a professional manner with an emphasis on hospitality and Guest service.
BANQUET CAPTAIN/CASHIER
August 15, 2015 – August 26, 2017
Solaire Resort and Casino (Parañaque City, Philippines)
Responsibilities:
Client interacting, negotiating, MS Office Applications (Excel, Word, Power Point), Web Surfing, Communication and Outlook.
Managing the staff. Do marketing strategy. Greet persons/visitors entering the organization. Answering and resolving any issues that have arisen. Supervises coordinates all dining activities.
ADMINISTRATION ASSISTANT
July 05, 2014 – August 01, 2015
Octagon Merchandiser L.L.C. (Makati City, Philippines)
Checking the handover and pending reports, inventory report and documentation.
Sending emails and files to the management.
Arranging meetings to the clients.
Making reports and schedules of the staff.
HOUSEKEEPING ATTENDANT
February 2013 - May 2014
Qatar Maid Services (Doha, Qatar)
Responsibilities:
To maintain a clean, sanitary, comfortable and tidy environment for either private households or commercial establishments. Doing make up room and over all cleaning of the guest rooms.
Maintaining the cleanliness of Public Areas. Organizing the storage area and filling up trolleys.
CASHIER
April 2011 - December 2012
Tagaytay Highlands (Yellowbricks Food Services Inc. (Tagaytay City, Philippines)
Responsibilities:
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
EDUCATIONAL BACKGROUND:
2014 – 2017
Bachelor of Science in Hotel & Restaurant Management
Cavite State University Main Campus
Indang, Cavite City Philippines
2008 – 2010
Bachelor of Science in International Hospitality Management with specialization in Cruise Line Hotel Services
Lyceum of the Philippines University Cavite
Governor’s Drive, General Trias, Cavite Philippines
TRAININGS ATTENDED:
National Certificate II in Food and Beverage Services
Technical Education and Skills Development Authority
September 2, 2015 – September 1, 2020
Certificate No. 150***********
National Certificate II in Front Office Services
Technical Education and Skills Development Authority
August 3, 2015 – August 3, 2020
Certificate No. 150***********
Increasing Sales through Suggestive Selling
24th day of January 2015
Malate Metro Manila Philippines
Hygiene and Sanitation for Dinning Personnel
7th of December 2016
Makati City Metro Manila, Philippines
ACHIEVEMENTS AWARD:
Employee Of The Year 2015 Solaire Resort and Casino
Employee Of The Month January 2014 Qatar Maid Services
PERSONAL INFORMATION:
Date of Birth : 1st August 1991
Place of Birth : Cavite City, Philippines
Age : 28
Sex : Female
Civil Status : Single
Nationality : Filipino
Height : 5’4
Weight : 60 kg
Religion : Muslim
Passport No. : P3422961A
I hereby certify that the above information is true and correct to the best of my knowledge and beliefs.
LIEZA MARIE C. BACSAL