LIEZA MARIE C. BACSAL

CBD-* Bin Hendi Bldg. International City, United Arab Emirates

Contact no.: +971-**-****-***

Email Address: adehei@r.postjobfree.com

PROFESSIONAL QUALIFICATION:

Strong verbal and personal communication skills.

Organization and prioritization skills.

Knowledgeable of MS (Office, Excel, POS)

Self-motivated, initiative, maintains a high level of energy

Tolerant and flexible, adjusts to different situations.

Pleasing personality.

Can work equally with a variety people.

WORK EXPERIENCE:

AIRPORT LOUNGE ATTENDANT

July 2017 – July 9, 2020

Emirates Flight Catering (Dubai International Airport)

Responsibilities:

Welcome Passengers/Guest on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.

Acting as a Shift in charge in the absence of Senior Waiter.

Ensure that all food counter display are offered and replenished to the required standards.

Stay current with all lounge services as well as VIP requests.

Project a professional manner with an emphasis on hospitality and Guest service.

BANQUET CAPTAIN/CASHIER

August 15, 2015 – August 26, 2017

Solaire Resort and Casino (Parañaque City, Philippines)

Responsibilities:

Client interacting, negotiating, MS Office Applications (Excel, Word, Power Point), Web Surfing, Communication and Outlook.

Managing the staff. Do marketing strategy. Greet persons/visitors entering the organization. Answering and resolving any issues that have arisen. Supervises coordinates all dining activities.

ADMINISTRATION ASSISTANT

July 05, 2014 – August 01, 2015

Octagon Merchandiser L.L.C. (Makati City, Philippines)

Checking the handover and pending reports, inventory report and documentation.

Sending emails and files to the management.

Arranging meetings to the clients.

Making reports and schedules of the staff.

HOUSEKEEPING ATTENDANT

February 2013 - May 2014

Qatar Maid Services (Doha, Qatar)

Responsibilities:

To maintain a clean, sanitary, comfortable and tidy environment for either private households or commercial establishments. Doing make up room and over all cleaning of the guest rooms.

Maintaining the cleanliness of Public Areas. Organizing the storage area and filling up trolleys.

CASHIER

April 2011 - December 2012

Tagaytay Highlands (Yellowbricks Food Services Inc. (Tagaytay City, Philippines)

Responsibilities:

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

EDUCATIONAL BACKGROUND:

2014 – 2017

Bachelor of Science in Hotel & Restaurant Management

Cavite State University Main Campus

Indang, Cavite City Philippines

2008 – 2010

Bachelor of Science in International Hospitality Management with specialization in Cruise Line Hotel Services

Lyceum of the Philippines University Cavite

Governor’s Drive, General Trias, Cavite Philippines

TRAININGS ATTENDED:

National Certificate II in Food and Beverage Services

Technical Education and Skills Development Authority

September 2, 2015 – September 1, 2020

Certificate No. 150***********

National Certificate II in Front Office Services

Technical Education and Skills Development Authority

August 3, 2015 – August 3, 2020

Certificate No. 150***********

Increasing Sales through Suggestive Selling

24th day of January 2015

Malate Metro Manila Philippines

Hygiene and Sanitation for Dinning Personnel

7th of December 2016

Makati City Metro Manila, Philippines

ACHIEVEMENTS AWARD:

Employee Of The Year 2015 Solaire Resort and Casino

Employee Of The Month January 2014 Qatar Maid Services

PERSONAL INFORMATION:

Date of Birth : 1st August 1991

Place of Birth : Cavite City, Philippines

Age : 28

Sex : Female

Civil Status : Single

Nationality : Filipino

Height : 5’4

Weight : 60 kg

Religion : Muslim

Passport No. : P3422961A

I hereby certify that the above information is true and correct to the best of my knowledge and beliefs.

LIEZA MARIE C. BACSAL

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