Administrative Director

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LISA M HUTCHISON

*** ****** **** **, ***********, MO 65742 417-***-**** *************@*****.*** OBJECTIVE

Seeking to diversify my skills in the healthcare industry. And to further develop my professional career with an executive leadership position. With a focus on operational management, team leadership, and process improvements. To support quality assurance, revenue growth and stewardship by drawing on 30+ years of experience in providing facility and system management.

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ATTRIBUTES

• Loyalty to those I serve, patients, healthcare providers and leaders

• Ability to establish genuine relationships with staff, physicians, and leaders which builds a foundation for collaboration and support

• Longitudinal administrative experience working with existing and new programs across the inpatient and ambulatory continuum

• Aptitude for operational management with over 30 years experience in a high revenue/high cost department

• Strong quality acumen in skills to identify performance opportunities to improve

• Identified leader for vision, selected for Sister Roch’s initiative for Workforce 2000

• Dedicated to healthcare mission in all components of philosophy and vision

• Six Sigma Green Belt status

KEY CONTRIBUTIONS

Project owner for business plan and development of pilot Mercy vCare (virtual Cardiac Alternative Rehab Education) Centralized System wide Cardiology Registry Abstraction program Project lead for first nonacademic Healthcare system to implement system-wide high sensitivity troponin assay Established an order set to assist physician in ordering and documentation of evidence best practice discharge medications for cardiac population

Published author for development and implementation Medical Device Unique Identifier https://pubmed.ncbi.nlm.nih.gov/27343161/

Recipient of Mercy System wide Innovation Award 2015 Recipient of Five Star Excellence Award 2013, scoring top 10% nationally for Inpatient Cardiac-Overall Quality of Care Developed EMR tool for STEMI/NSTEMI patient identification Developed EMR tool with EPIC lead for Society of Thoracic Surgeons STS Risk Calculator optimization pilot Developed database tool for STS data to review episodes of care data outcomes Project business pro forma owner for Cardiac Cath Lab Physician Structured Reporting to optimize Registry automation, coding, billing and inventory scanning interface

Professional Education Chair for Missouri State wide Time Critical Diagnosis (TCD) Developed Charter for Conscious Sedation Oversight and Physician competency education Administrative Lead for Cardiology Delivery of Care Council EDUCATION

Missouri State University 2015

Masters of Health Administration

Southwest Baptist University 1992

Bachelor of Science in Nursing

St. John’s School of Nursing 1982

3 year Diploma Program

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LISA M HUTCHISON

WORK EXPERIENCE

CARDIOVASCULAR QUALITY LEAD

JUNE 2016- JUNE 2020

• Cardiovascular Registry data integrity, submission review and program centralization/maintenance

• Review of CV outcomes data in coordination with Quality Directors and CV Medical Directors

• Oversight, prioritization of quality improvement initiatives correlating clinical evidence base reviews

• Under direction of CV Quality Medical chair, constructed agenda and set Councils ongoing goals

• Maintained alignment with Mercy Quality, Compliance, Medical Documentation, and Performance Acceleration initiatives

• Patient Safety/Clinical Quality Safety and quality efforts, including work plans, root cause analyses, trends in quality/safety data with Cardiology focus areas.

• Facilitated forums across communities and development of alliances of cardiovascular care across Mercy Ministry that supports quality of care

DIRECTOR OF INTERVENTIONAL CARDIOLOGY/ AMBULATORY SERVICES AUGUST 1992 – JUNE 2016

• Operations of large successful cardiovascular interventional services including departments of invasive cardiology and electrophysiology labs, same day outpatient cardiac nursing unit and cath lab recovery unit. This included strict budgetary surveillance of labor, supplies and capital equipment.

• Supported the strategic interventional cardiovascular program development in collaboration with the Medical Director of the Heart Institute and Executive Administration.

• Supported collaborative relationships with nursing and medical staff.

• Management of continued informational technology development within the interventional cardiovascular programs

• Provision of national benchmark comparisons, including national registry participation, to support high quality and accountable care.

• Interim leadership support to Endoscopy/Pulmonary Department during leadership transitions COORDINATOR CORPORATE HEALTH PROGRAM

JANUARY 1989-1992 HAMMONS HEART INSTITUTE SPRINGFIELD

• Development of Health Risk Appraisal program and community corporate education

• Assisted in the development of corporate on site nurse program CARDIAC/PULMONARY REHABILITATION NURSE

OCTOBER 1986-1989 HAMMONS HEART INSTITUTE SPRINGFIELD

• Supported phase II Cardiac/ Pulmonary Rehab Education

• Taught pre/postnatal exercise health programs

• Coordinated weight reduction program

• Monitored and lead aquatic arthritis program

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LISA M HUTCHISON

CARDIAC INTENSIVE CARE UNIT NURSE

MAY 1982- OCTOBER 1986 ST. JOHN’S MERCY SPRINGFIELD

• Proficiency and strong skills in 12 lead EKG interpretation and monitoring.

• Acute assessment and understanding of the pathophysiology of cardiogenic shock, myocardial infarction, congested heart failure and pulmonary edema.

• Advanced airway management and Advanced Cardiac Intensive Care Unit pharmacology Arterial blood gas interpretation and ventilator management. Advanced monitoring: Intra Aortic Balloon Pump, Arterial line, and invasive pressure monitoring

RELATED EXPERIENCE

Developed outpatient Cardiac Cath Lab same day admit program and recovery unit early 1990’s American Heart Association Heart Auction Chair 1990 Implementation of Electronic scheduling in Cardiac Cath Lab in year 2000 with internal program adding value and efficiency

Implementation of inventory scanning, billing, clinical documentation interfaces in year 2000 using Apollo/Lumedx Enhanced interface to automate Registry data in year 2004 Developed consignment program for Cardiac Cath Lab supplies specific to high cost implantable 2012 Developed and Co Chair with Physician leads the Mercy Springfield STEMI committee Active committee member for Missouri State wide Time critical diagnosis regulations (TCD) contributing to Regulation design in State wide Chair for Professional STEMI education for TCD in 2008 Participant in System wide Cardiovascular Roundtable Participated as administrative leader for Genesis project for Sisters of Mercy Health System Developed Cardiac Research program

Organized structure for Cardiovascular Consortium – Physician/Multidisciplinary Quality Committee Initiated Optiflex Inventory System expansion project for Cardiac Cath Lab and Electrophysiology Lab

Initiated TransAortic Valve Replacement (TAVR) program in the Mercy CCL Provided Administrative call coverage for the Springfield Mercy Hospital, appreciating the rounding component with all service areas

Developed system wide Cardiac Rehab Consortium in preparation for CMS incentive program Developed system wide Registry Alliance to improve standardization and integrity of data collection/reporting PERSONAL INTERESTS

I cherish my family and the time with them. I enjoy running, water skiing, reading and cooking for special friend’s gatherings. I love my work and profession with my ultimate goal of improving care to those we serve in healthcare. I have never had a job that did not inspire me. I attribute this to my commitment to being the best that I can be and assisting others in this initiative to make a positive difference! REFERENCES

Professional and personal references available upon request.

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