Office Assistant Administrative

Robert Jones

**** ************* **. *** ***, Decatur, GA 30034 240-***-**** *********@*****.***

CAREER SUMMARY

Highly motivated and qualified professional with 4 years of administrative experience including 2 years within a Human Resources setting, seeking to utilize strong data entry and management skills, customer-focused approach and track record of success within a dynamic and rewarding role

SUMMARY OF SKILLS

4 Years Administrative Experience

2 Years Human Resources

Management & Leadership

Data Entry & Management

Personnel Records & Scheduling

Evaluation & Training

PROFESSIONAL EXPERIENCE

Cashier Aug 2019-Present

Dollar Tree Decatur, GA

Provide outstanding customer service during all interactions including greeting customers, answering questions and assisting in locating products

Receive and process payments by cash, credit and automatic debits, making appropriate change

Count money in register drawer at the beginning of shift to ensure correct amounts and adequate change

Front End Manager Sept 2015-Sept 2016

Ross Stores, Inc. Atlanta, GA

Directed and supervised a team of cashiers and customer service professionals, assigning daily work tasks, answering questions and resolving customer complaints

Oversaw financial and money handling activities for staff including monitoring cash amounts in register drawers, pulling cash from registers with amounts above $300 and making change as needed

Evaluated employee performance, delivering additional support and training to address discrepancies

Human Resources/Administrative Assistant June 2013-Feb 2015

Walmart Atlanta, GA

Scheduled interviews with qualified candidates, coordinating scheduling details and preparing physical space

Coordinated details for new hire orientations to ensure all equipment and documents were prepared

Generated Human Resource documents including detailed offer letters outlining salary and department

Processed necessary personnel records, entering employee schedules, benefits information and tracking PTO

Executive Administrator Oct 2011-April 2013

Simple Expressions Barber & Beauty Norcross, GA

Provided leadership and supervision to staff of 7, creating and managing schedules, resolving conflict and evaluating performance to determine promotions and raises

Executed daily operations of salon, monitoring operations to ensure efficiency and compliance

Performed administrative functions including answering and transferring calls, taking messages and resolving complaints and answering questions

Assistant Property Manager/Leasing Agent March 2006-Oct 2011

Gresham House Apartments Decatur, GA

Received and processed leasing applications along with associated fees and deposits

Administered tours to perspective renters, answering questions and providing detailed information regarding property, units and surrounding neighborhood

Generated and submitted work orders to maintenance team, ensuring that quality standards were upheld

Prepared apartments for new residents, performing walk-throughs and assessing needed improvements

Prepared and processed leasing documents including eviction and past-due notices

EDUCATION & TRAINING

108 Credits toward a Bachelor of Arts Degree

Business Administration

Argosy University Atlanta, GA

High School Diploma

Central High School Providence, RI

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