Secretarial/administrative
Resume:
Prudence Yonela Tyabule
Office Administration
I have a great love for life and growing myself in several aspects.
I studied Catering management and customer service at Dimpo TSA Sechaba in Pretoria, I then went For Diploma in Marketing Management at IQ Academy (Long distance learning).
I aspire to be a professional in all I do to pave a path of success that will not only empower my mind but largely Experience/expertise and share the valuable knowledge with those I interact with in my career path.
This opportunity will afford me added insight and experience to work in customer service, an excellent driven environment.
I have excellent organizational and communication skills, I believe some of my strong points would be self-motivated, team player, committed, punctual, and Honest.
In all my working experience I have had the pleasure of sharing and using my skills to benefit my employment.
I would like to take this present opportunity to give back with the skills that I have acquainted myself with, as well as any new skills I might acquire.
per
Experience
Pretoria
May 2013
May 2015z
Waitress
Spur Restaurant
Providing excellent wait service to ensure satisfaction.
Taking customer orders and delivering food and beverages.
Making menu recommendations, answering questions, and sharing additional information with restaurant patrons.
Pretoria
May 2015
May 2016
Receptionist
Adega Rastaurant
Drawing up client bookings for tables and ensure that tables are set before clients arrival
Manage the front desk by receiving incoming calls, greeting, and attending to customers
Inform guests about the availability of tables and direct them to the tables
Keep records of guests who visit the restaurant
Assist customers with answers to queries, and proffer solutions to issues within your capacity
Collaborate with other restaurant staff and the management to ensure that customer complaint is properly attended to in a timely manner
Ensure that clients make payment for services before they exit the restaurant
Keep clear records of payments received and make detailed notes of balance payments
Check restaurants emails and respond to them; accordingly, draw the attention of management to certain mails when necessary
Communicate with other staff, such as dinners, informing them of clients' bookings, needs, and complaints.
Durban
June 2016
December 2018
Executive Secretary
Consulate General of the Republic of Angola
Providing high-level Administration by conducting research preparing statistical reports.
Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
Prepare and disseminate correspondence, memos, and forms
File and update contact information of employees, customers, suppliers and external partners
Support and facilitate the completion of regular reports
Develop and maintain a filing system
Check frequently the levels of office supplies and place appropriate orders
Make travel arrangements Document expenses and hand in reports
Undertake occasional receptionist duties
Durban
October 2019
Present
Office Administrator
Mekgopa Logistics
Coordinate office activities and operations to secure efficiency and compliance to company policies
Supervise administrative staff and divide responsibilities to ensure performance
Manage agendas/travel arrangements/appointments etc. for the upper management
Manage phone calls and correspondence (e-mail, letters, packages, etc.)
Support budgeting and bookkeeping procedures
Create and update records and databases with personnel, financial and other data.Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary
Skills
Interpersonal Communication
Adaptability
Active Listening
Commercial awareness
Decision Making
Problem-solving
Perseverance and motivation
Negotiation and persuasion
Customer Service
Teamwork
Languages
English
Advanced
Xhosa
Advanced
Afrikaans
Intermediate
SeSotho
Advanced
Portuguese
Elementary
Spanish
Elementary
Tsonga
Intermediate
Venda
Elementary
SeTswane
Intermediate
IsiZulu
Advanced
Education
Ithubalethu Secondary School
Grade 12
2009
Pretoria
2014
Catering Certificate
Dimpo Tsa Sechaba
Diploma
Long Distance Learning
2015
Marketing Management Diploma
IQ Academy
References
Spur Restaurant
Susan Pale
Floor Manager
Adega Restaurant
Mr. Rocky
Owner
Manager
Mekgopa Logistics
Mr. Mlamuli Ngubane
COO
Contact this candidate