Cash Handling Food Safety

Clouvis Yongho Njemshimeh

*************@*****.***

052*******

Deira Dubai, UAE's

OBJECTIVE

To consistently provide guests the best espresso experience and efficient, friendly, high-level customer service and make the coffee house the only one to go to in UAE's EXPERIENCE

DUTIES

Give warm welcome to guest,

receive order, place order and prepare different type of hot and cold drinks Educate guest on the Manu and various drink ingredients to best suit their taste Close and open shifts

Take online orders, calls and answer to customers complained with most possible solutions and Give daily reports.

Responsible for creating and administering weekly work schedule. Responsible for maintaining weekly inventory reports and placing orders when necessary.

Responsible for making sure that service is always efficient with professionalism Responsible for training new staff and assigning duties to staff. Give

SKILLS

MS skills, Customers service skills, latte art skills, Milk frothing skills, Interpersonal skills, Food safety and hygiene, Coffee grinding and espresso skills, Team player, Cash handling skills, Problem identification and solving, Good communication skills, EDUCATION

Kimbo Espresso Italiano

01/2020 - 05/2020

Senior barista/Cashier

Zilzilcafe Ajman

09/2018 - 31/2019

Senior barista/ shift supervisor

Carlos cafe Dubai

05/2017 - 08/2018

Barista/cashier

National polytechnic bamenda

2013

BS Business marketing

Grass field polytechnic bamenda

2012

Higher national diploma

SMCCHS Ndop Cameroon

2008

Advance lever business studies

SMCCHS Ndop Cameroon

2005

Ordinary lever commercial

LANGUAGE

English And French

PERSONAL DETAILS

Nationality : Cameroonian

Sex : Male

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