Customer Service Coffee and waitress

Curriculum vitae

Name: Tagni Stephanie Agwie

Nationality: Cameroonian

Telephone: 055*******

Email: *********@*****.***

Visa Status: Visit Visa

BARISTA

Highly motivated and focused barista and waitress with over 2+ years experience in food and drinks service industries speciality in coffee shop environment.Able to make both cold and hot drinks like :mojito,smoothies,milkshakes,yogurt,pancakes,crepes,waffles,fresh juices,cocktails,frappes,hot chocolates,ice cream, ice cream rolls and lastly 23 both cold and hot coffee.Dedicated to providing great customer service,leading to better reviews and images of the company.looking to improve my skills of coffee making and learn more about the coffee shop industry.

SKILLS

●Coffee Knowledge

●Brewing

●Customer Services

●Detailed oriented

●Multitasking

●Communication Skills

●Team Player

●Problem Solving Skills

WORK HISTORY

February 2016-March 2017

Barista/waitress,White House Cafe

Responsibilities

●Receive customers and greeting them politely while seating them to a clean and set tables

●Informed customers of daily specials/promotions in the restaurant.

●Completed customers orders with strict adherence to coffee house recipes to deliver consistent quality and optimised customer satisfaction.

●Serving customers with their correct orders and making sure they approve of it and are happy.

●Prepared large batch hot and cold brew coffee daily as well as specialized coffee and tea drinks by order.

●Remove dishes and glasses from tables or counters, and take them to the kitchen for cleaning.

August 2018-October 2019

Barista Cup Coffee Shop

Responsibility

●Created some custom coffee,cappuccino and espresso orders.

●Made sure the area is sterile and tidy.

●Keep track of all supplies and inventory

●Greet customer and present beverages menu

●Operate coffee making equipments

●Discuss beverages items,make suggestions and answer inquiries

●Take customer orders accurately.

●Describe current promotions and new products.

EDUCATION

2015-2017 -Higher National Diploma (HND) in Business Management

-HIMS-Higher Institute of Management Studies.

CERTIFICATE

-Idea Professional certificate for Barista training - Dubai

ADDITIONAL INFORMATION

English-fluent

German-good

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