RUBEN PINEDA PEÑA
Ciudad de México *****
***************@*****.***
Work in the area, in order to bring growth and development to the institution, through the knowledge gained and skills developed.
#DisponibilidadInmediata
Dispuesto a trasladarse a: cualquier parte
Manager Marketing
Alterra - Guadalajara, Jal.
junio 2019 - febrero 2020
In this position my main responsability was creating social media marketing strategies to attrack new customers for getting a loan for housing or refinance their existing loan. I had a team of 4 sales person that I developed successfully providing coaching, motivation and sometimes disciplined they helped me by providing all the information in regards the market that live in the Washington-Seattle area so we can had a better percentage of closing rate and elevate the product value by proving the appropiate customer service
Community Manager
One and Only Burgers and Fries Mexico - Ciudad de México febrero 2018 - noviembre 2019
In this position my main responsibility was creating campaigns for social media such as Facebook and Instagram. I grew the company positioning the brand as one of the top ten burgers in CDMX. I monitored campaign performance using the marketing tools suck as Facebook Insights, Google Analytics, HootSuite, Supermetrics etc. Assessed social media marketing strategies
Credit and Collections Agent
AT&T - Guadalajara, Jal.
marzo 2019 - junio 2019
My main responsibility was handeling the billing and collections for the post paid mobile phone service collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.
Services and Sales Representative
R
EXPERIENCIA LABORAL
Lomas Travel - Cancún, QRoo.
febrero 2016 - enero 2019
The main responsibility for my position mentioned was providing support to all the guest that arrived to the destination giving them the assistance by providing their Pick Up for departure, also making the sales of the tours that they can do in Cancun and Riviera Maya. Also I did the part of the administrative task of making early reports of percentage of the occupation of the hotel, daily sales and the control of departure of every single guest we had at the moment in the Hotel. HR Analyst
Flextronics
diciembre 2015 - diciembre 2016
The main responsibility for my position mentioned was providing support to all the Flex employees located in the USA with any concern regarding their Benefits Pkg and Payroll. During this time I was in charge of the Tuition department providing the reimbursement to the employees who qualifies for the benefit that the company offers implementing SGA for an improvement in the process to cut time and costs. MPC Analyst
Herbalife Int
febrero 2014 - diciembre 2015
The main responsibility for my position mentioned is to mentor, coach and help every member understand and comply with Herbalifes Rules and Regulations. also promoting an ethical environment for the distribution of products from Herbalife, Document every interaction that we have with the member. During this time, I have manage to develop reports for every individual agent, as an assistant for the supervisor, for their daily productivity and incidences as far as attendance and punctuality
Marketing
Universidad del Valle de México
enero 2011 - enero 2016
Graphic Design
Universidad Iberoamericana Ciudad de México
2007 - 2010
High School
agosto 2004 - agosto 2006
microsoft office (10 años o más)
photoshop (7 años)
illustrator (7 años)
Ingles avanzado (10 años o más)
Facebook Ads (4 años)
Supermetrics (3 años)
EDUCACIÓN Y FORMACIÓN
HABILIDADES, CONOCIMIENTOS E IDIOMAS
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Instagram Ads (3 años)
Google ads (3 años)
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