Customer Service

Kenneth Cello

**** ********* **., ** ********

Pasay City

(63-917-***-****

************@*****.***

OBJECTIVE

Seeking a position to utilize my admirable welcoming attitude and friendly customer service skills in the delivery of high quality service.

EDUCATIONAL BACKGROUND

Bachelor of Science in Hotel and

Restaurant Management

University of Manila

Sampaloc, Manila

2009 to 2012

SKILLS

Costumer service

Guest experience

Telephone etiquette

Hospitality

Travel arrangements

EXPERIENCE

February 2015 – date

Bellman

Sofitel Philippine Plaza Manila

REFERENCES

Matthew Gabriel

Concierge Manager

Sofitel Philippine Plaza Manila

(63-917-***-****

Rory Dee

Rooms Division Manager

Sofitel Philippine Plaza Manila

(63-917-***-****

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