Customer Service Food

Nelly C.Quiba

Al nahda,sharjah,United Arab Emarates

+971 - 558 212 295

*******@*****.***

OBJECTIVES

Aspiring to work to a respected company and a responsible position that will utilized my best skills and abilities that fit in my education and my work experience.

QUALIFICATION

●Can adopt any consequences with rational and sensible approach to any given situation.

●Have an ability to work quickly and efficiently.

●Can work under pressure, utilizing available and limited resources.

●With computer knowledge in MS OFFICE (word, excel, power point).

●Ability to speak and write in English.

●Approachable personality with professional customer service focus.

WORKING EXPERIENCE

Cashier/crew in food stall(spiral potato corndog)

HEALTY POP LLC.GLOBAL VILLAGE

November 2019-March 2020

●Cleaning the shop and checking what item need to order.

●Arrange all the items and secure all items that needed is complete.

●Handling the machine.

●Taking orders from customer.

●Collecting payments.

●Asking customers if they have any allergy for the flavor before serving.

●Asking costumers if which flavor or sauce they want to put in potato or sausage sandwich.

●Serve with smile the food to customer.

●At the end of shift cleaning the shop,invetory of stock, checking the total sale.

Cashier/sales staff

AL ADIL TRADING COM.LLC

June 2016-August 2019

●Handling pos machine.

●Receiving cash payment, credit card, debit card payments etc.

●Calculate total payment received before closing shift to check the total sale of the day.

●Resolving costumer complain, return bill, and refund by determined the cause of problem and explaining the best solution.

●Maintain the cleanliness and orderliness in counter.

●Counting and ordering items. Shelving items.

●Checking expiry date. Putting price tag.

●Talking customer about the product and used.

MART ONE (Sale Associates )

June 2013- June 2014

Olongapo City, Philippines

●Greet customers with smile.

●Assisting customer by giving their need and suggesting newly product.

●Able to handle customer complaint.

●Monitoring slow and fast seller and communicate to store In-charge with suggestion and recommendation for appropriate action.

●Ensure merchandise has been steam, properly tagged and priced as guidelines and as applicable.

●Receiving and Inventory the delivered items from warehouse and the items transferred by another branch.

BEAUTINA’S HEALTHY FOOD CORNER(service crew)

November 2012- February 2013

Quezon City, Philippines

●Before the restaurant opens, ensure tables and chairs are properly laid out and the work area is clean.

●Serve costumer with smile.

●Serve food to costumer.

●Pick up used plates and removed from table.

●Ensure napkins, cutlery, straws etc. are available at each table or costumer demand.

●Clean dishes, table counters and floor space.

●Present the bill to customer. Collect bill payment and deposit at cash counter.

●Take a stock of all items once restaurant is closed to customers.

●Ensure entire restaurant is cleaned before leaving.

EDUACATIONAL BACK GROUND

Tertiary:

Bachelor of Industrial Technology 2006-2011

Major in Food Technology

Ramon Magsaysay Technological University

Iba,Zambales Philippines

Secondary

Ramon Magsaysay Technological University 2002-2006

Botolan, Zambales Philippines

Personal background

visa status: visit visa valid date:september 2020

age:30

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