Senior Travel Consultant/ Travel Coordinator
Resume:
Ms. Winnie Kondowe
PERSONAL INFO
Date of birth: 13 March 1970
Nationality: Malawian with South African Resident Permit Driver’s License: CODE 8/B MW SADC LICENCE
Address:*** **** ******, Bordeaux, Randburg, 2194
Cell Number: 071-***-****
Email: ********@*****.***
PERSONAL OBJECTIVE
• To add value to the company by bringing on board 30 years of experience and knowledge of the industry.
• I am a hard worker and achieve pre-determined tasks and goals under self-motivation and minimum supervision.
• I can handle pressure and challenges.
• I have a positive attitude both socially and in the working environment. EDUCATION
AMADEUS REFRESHER COURSE - 2009
Institution Amadeus Training School
IATA/ BILLING AND SETTLEMENT PLAN (BSP) AND BSPLINK 2008 Institution IATA Training Centre - Johannesburg
PROFESSIONAL TRAVEL CONSULTANT DEVELOPMENT SKILLS- 2005 Institution SA Travel Centre Johannesburg
IATA INTERNATIONAL FARES AND TICKETING- 2003
Institution IATA Training School- Johannesburg
ZIM HOST CUSTOMER SERVICE TRAINING- 2001
Institution Zimbabwe Council for Tourism - Harare
AMADEUS CENTRAL RESERVATIONS SYSTEM- 2001
Institution Amadeus Training Centre Harare
GALILEO CENTRAL RESERVATIONS SYSTEM- 1999
Institution Galileo Training Centre Harare
AIR ZIMBABWE ADVANCED FARES AND TICKETING CERTIFICATE 1992 Institution Air Zimbabwe Commercial School
AIR ZIMBABWE BASIC FARES AND TICKETING CERTIFICATE -1991 Institution Air Zimbabwe Commercial School
AIR ZIMBABWE ELEMENTARY TICKETING CERTIFICATE - 1990 Institution Air Zimbabwe Commercial School
GCE O LEVELS MABELREIGN GIRLS HIGH SCHOOL
Year: 1983- 1987
Passes: English, History, Geography, Fashion and Fabrics, English Literature, Combined Science
2 P a g e
EXPERIENCE
INDO JET CONWAY TRAVEL: January 2014 to date
Position Held: Senior Travel Consultant
Portfolios held: Diversey International, Sealed Air, Banc ABC, Faraday Engineering,
Minor Hotels Group, RTC Control Systems
AURUM INSTITUTE – In house
MYMARKET- BIDVEST TRAVEL: January 2013-December 2013 Position held: Online Senior Consultant
Portfolios held: Netcare, Medi-cross, Mediclinic,
StanLib Braampark In-House
SAUDI AIRLINES: June 2012-Dec 2012
Position Held: Call Centre Agent OR Tambo Airport
JTI INTERNATIONAL IN-HOUSE: July 2012–October 2012 Position Held: Contract In-House Travel Consultant UNIGLOBE SOUTHERN SAHARA: July 2010-December 2012
VIP TRAVEL
NOZULU TRAVEL
Position Held: Contract Senior Travel Advisor
Portfolios held: Massmart, Walmart, Steinhoff Inhouse, Care International and Unitrans.
AMERICAN EXPRESS INDO JET TRAVEL: January 2009-May 2009
Position Held: Senior Travel Consultant
Portfolios Held: Sentech, Pamodzi Holdings, Cell C, Old Mutual UNIGLOBE TRAVEL KIMBERLEY: June 2006-December 2008 Position Held: Top Senior Consultant June – August 2006 Travel Manager Sep 2006- Dec 2008
Portfolios Held: Governments - Dep of Health, Social Services, Housing and Transport.
SA CITY CENTRE INDOJET TRAVEL: January 2003-May 2006 Position Held: Senior Travel consultant
TRAVEL VENTURE HARARE: January 1990-December 2002
Position Held: Intermediate Consultant to Senior Consultant Portfolios Held: Lonrho, Anglo-America, DFID
Old Mutual Zimbabwe, Ministry of Health,
Ministry of Sport (Cricket Zimbabwe and Tennis
Association)
AIR ZIMBABWE/GOLDEN WINGS TRAVEL: September 1989-
August 1998
Call Centre Agent –
Developed from Junior to Senior Consultant
Duties
Organising Travel arrangements for
Corporate/ Leisure Clients and NGOs
Flights/Car-hire/Accommodation/Rail
and coaches and inclusive Tours
packages
Arranging venues and accommodation
for groups and Conferencing
Advising and assisting with Visa/Health
requirements for International travel
Invoicing and Reconciling travel account
statements.
Compiling travel reports
BSP reporting and liaising with ASATA
and IATA
All Clerical Duties related to Travel
Reconciling Diners and Amex travel
Lodge cards
Training Junior Staff
Calling on corporate clients
3 P a g e
SKILLS
- Leadership skills
- Team Player
- Honest
- Ability to perform under pressure
- Accuracy
- Adaptability
- Analysing data
- Client relations
- Communication
- Microsoft Office
- Fluent in English, Chewa, Shona, Zulu
REFERENCES
REFERENCE 1. Wendy Klaassen
Indo Jet Travel Manager 2018 - 2020
Sunnyside Office Park, Houghton
REFERENCE 2. John Van Zyl
Conway Travel - Director
10 Pepper Street, Vlaeberg Cape Town
REFERENCE 3. Lizelle Van Wyk
Conway Travel – Office Manager
10 Pepper Street, Vlaeberg Cape Town
REFERENCE 4. Collen Fawcett
Indo Jet Travel Manager 2006-2018
Sunnyside Office Park, Houghton
************@*****.***- Emigrated to UK
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