* * * * *

Ms. Winnie Kondowe

PERSONAL INFO

Date of birth: 13 March 1970

Nationality: Malawian with South African Resident Permit Driver’s License: CODE 8/B MW SADC LICENCE

Address:*** **** ******, Bordeaux, Randburg, 2194

Cell Number: 071-***-****

Email: adef5m@r.postjobfree.com

PERSONAL OBJECTIVE

• To add value to the company by bringing on board 30 years of experience and knowledge of the industry.

• I am a hard worker and achieve pre-determined tasks and goals under self-motivation and minimum supervision.

• I can handle pressure and challenges.

• I have a positive attitude both socially and in the working environment. EDUCATION

AMADEUS REFRESHER COURSE - 2009

Institution Amadeus Training School

IATA/ BILLING AND SETTLEMENT PLAN (BSP) AND BSPLINK 2008 Institution IATA Training Centre - Johannesburg

PROFESSIONAL TRAVEL CONSULTANT DEVELOPMENT SKILLS- 2005 Institution SA Travel Centre Johannesburg

IATA INTERNATIONAL FARES AND TICKETING- 2003

Institution IATA Training School- Johannesburg

ZIM HOST CUSTOMER SERVICE TRAINING- 2001

Institution Zimbabwe Council for Tourism - Harare

AMADEUS CENTRAL RESERVATIONS SYSTEM- 2001

Institution Amadeus Training Centre Harare

GALILEO CENTRAL RESERVATIONS SYSTEM- 1999

Institution Galileo Training Centre Harare

AIR ZIMBABWE ADVANCED FARES AND TICKETING CERTIFICATE 1992 Institution Air Zimbabwe Commercial School

AIR ZIMBABWE BASIC FARES AND TICKETING CERTIFICATE -1991 Institution Air Zimbabwe Commercial School

AIR ZIMBABWE ELEMENTARY TICKETING CERTIFICATE - 1990 Institution Air Zimbabwe Commercial School

GCE O LEVELS MABELREIGN GIRLS HIGH SCHOOL

Year: 1983- 1987

Passes: English, History, Geography, Fashion and Fabrics, English Literature, Combined Science

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EXPERIENCE

INDO JET CONWAY TRAVEL: January 2014 to date

Position Held: Senior Travel Consultant

Portfolios held: Diversey International, Sealed Air, Banc ABC, Faraday Engineering,

Minor Hotels Group, RTC Control Systems

AURUM INSTITUTE – In house

MYMARKET- BIDVEST TRAVEL: January 2013-December 2013 Position held: Online Senior Consultant

Portfolios held: Netcare, Medi-cross, Mediclinic,

StanLib Braampark In-House

SAUDI AIRLINES: June 2012-Dec 2012

Position Held: Call Centre Agent OR Tambo Airport

JTI INTERNATIONAL IN-HOUSE: July 2012–October 2012 Position Held: Contract In-House Travel Consultant UNIGLOBE SOUTHERN SAHARA: July 2010-December 2012

VIP TRAVEL

NOZULU TRAVEL

Position Held: Contract Senior Travel Advisor

Portfolios held: Massmart, Walmart, Steinhoff Inhouse, Care International and Unitrans.

AMERICAN EXPRESS INDO JET TRAVEL: January 2009-May 2009

Position Held: Senior Travel Consultant

Portfolios Held: Sentech, Pamodzi Holdings, Cell C, Old Mutual UNIGLOBE TRAVEL KIMBERLEY: June 2006-December 2008 Position Held: Top Senior Consultant June – August 2006 Travel Manager Sep 2006- Dec 2008

Portfolios Held: Governments - Dep of Health, Social Services, Housing and Transport.

SA CITY CENTRE INDOJET TRAVEL: January 2003-May 2006 Position Held: Senior Travel consultant

TRAVEL VENTURE HARARE: January 1990-December 2002

Position Held: Intermediate Consultant to Senior Consultant Portfolios Held: Lonrho, Anglo-America, DFID

Old Mutual Zimbabwe, Ministry of Health,

Ministry of Sport (Cricket Zimbabwe and Tennis

Association)

AIR ZIMBABWE/GOLDEN WINGS TRAVEL: September 1989-

August 1998

Call Centre Agent –

Developed from Junior to Senior Consultant

Duties

Organising Travel arrangements for

Corporate/ Leisure Clients and NGOs

Flights/Car-hire/Accommodation/Rail

and coaches and inclusive Tours

packages

Arranging venues and accommodation

for groups and Conferencing

Advising and assisting with Visa/Health

requirements for International travel

Invoicing and Reconciling travel account

statements.

Compiling travel reports

BSP reporting and liaising with ASATA

and IATA

All Clerical Duties related to Travel

Reconciling Diners and Amex travel

Lodge cards

Training Junior Staff

Calling on corporate clients

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SKILLS

- Leadership skills

- Team Player

- Honest

- Ability to perform under pressure

- Accuracy

- Adaptability

- Analysing data

- Client relations

- Communication

- Microsoft Office

- Fluent in English, Chewa, Shona, Zulu

REFERENCES

REFERENCE 1. Wendy Klaassen

Indo Jet Travel Manager 2018 - 2020

Sunnyside Office Park, Houghton

011-*******/ 083-***-****

REFERENCE 2. John Van Zyl

Conway Travel - Director

10 Pepper Street, Vlaeberg Cape Town

021-***-**** / 084-***-****

REFERENCE 3. Lizelle Van Wyk

Conway Travel – Office Manager

10 Pepper Street, Vlaeberg Cape Town

021-***-**** / 084-***-****

REFERENCE 4. Collen Fawcett

Indo Jet Travel Manager 2006-2018

Sunnyside Office Park, Houghton

adef5m@r.postjobfree.com- Emigrated to UK

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