Digital Marketing Sales

Vodafone UK

Period

Dec **** – Current job

Position

Telesales and retention UK

Job description

Calling Vodafone customers to upgrade their plans

Advising customers with the perfect plans according to their data usage

Handling their objections

Tariff migration

Employer

Demo

Period

Jan 1st, 2018 – Aug 2019

Position

Sales operation executive

Job description

Sales operation management

Business performance acceleration

B2B Meetings

Business administration management

Sales funnels and pipelines

Distributing generated leads

Problem solving

Presentations

Collection

Training

Recruiting

Evaluation

Employer

4 Level 1

Period

Nov 1st2017- Nov 218

Position

Sales operation executive

Job description

Teaching English as a foreign language

providing 3 sessions a day

providing courses through mobile Apps

providing courses over the phone

placement test

Evaluation

Business English

Employer

Core Training and consulting

Period

June 1st2017- Oct 1st

Position

Business development manager

Job description

Increasing ROI

Creating and maintaining the professional image

Handling complains

Promoting business courses for corporate and individuals

Facebook Page admin

Marketing plan

Creating ads and events

Coordinating with trainers / Instructors

Training/coaching for customer relation agents

Employer

Centro Global solutions

Period

June 1st, 2013-June 20th 2017

Position

Telesales and verification

Job description

Receiving /handling calls from USA Eligibility Check

Conducting conference call with doctor offices

Verifying all enrollment for all agents

Delegate team leader

Sending Cairo daily efforts to USA headquarter

Conducting Team meetings

One to one coaching

Monthly KPI's for team members

Training for team members

Handling 5 different US companies

Employer

Stream Global services

Period

Feb 2012-May 2013

Position

Customer service Agent

Job description

Receiving and handling customer calls

Service activation

Technical installation

Billing

Sales

Employer

Financial Advising Services

Period

Jan 2011-Jan 2012

Position

Telesales

Job description

Providing financial services for USA customers

Loans

Interest rate

Employer

Car Show rooms:

El Sakka Cars

Hyundai

Samir Rayan

Mitsubishi

Period

2008-2011

Position

Sales

Job description

Selling cars

Car loans

Marketing

Employer

Intercontinental City Stars

Period

2006-2008

Position

Membership advisor

Job description

Reservation

Sales orientation

Guest relation

Cashier

Classes coronation

Spa operation

Employer

El Madina tours

Period

2004-2006

Position

Membership advisor

Job description

Meeting and assist

Tour Leader

Booking

Hotel Accommodation

Air port

Safari tours

Computer skills

Microsoft office

MS Dynamics 365

Cisco Packet racer

Cloud computing

Python fundamental

Data analyses

IOT

Azure fundamentals

Marketing skills

Digital marketing

content creator

Branding

Event organizer

Sales Skills

Sales operation management

Telesales

Direct sales

Online sales

Lead generation

Customer service

Customer satisfaction

Building rapport

complaint handling

Customer advisor

Language

Arabic language

Native language

English

Fluent speaker

Italian

Beginner

Training

Teaching English as a foreign language

Receiving and handling complains

TOT

Customer service

Team work

Presentation / public speaking

Leadership bootcamp

Business startup simulation workshop

Communication skills- DISC

Digital marketing diploma

Hobbies

Riding horses –swimming-reading-working out-Billiard – learning - Guitar

Personal information

Date of birth

May the 10th 1981

Military status

Completed, 1year, Egyptian army

Civil status

Married

Nationality

Egyptian

Location

Cairo, Egypt

Mr. Tarek Samir

Cell phone: 010******** Email: **************@*****.***

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