CURRICULUM
VITAE OF
NEMAUNGANI
ROLIVHUWA.
Rolivhuwa is a committed individual, a hard
worker who works well with other people.
Willing to gain new knowledge to further refine
her skills, and is available to start immediately. Personal Details
First names : Rolivhuwa
Lastname : Nemaungani
Marital status : Single
Nationality : South African
Languages : English, Tshivenda, and Sipedi
Birth Details : 26 June 1993
DRIVING LICENCE : C1
Address : 175 Jeppe Street
Essenby House
Johannesburg
2001
Email address : *****************@*****.***
Mobile phone : +27-61-454-****
Alternative number : +27-76-704-****
Education and Qualifications.
Highest grade passed : Grade 12
School Attended : Tshilogoni Secondary School
Year : 2010
Institution : Dam Technical Collage
Course name : Chemical Engineering N4
Subjects : Mathematics
Engineering sciences
Chemical plant operation
Chemistry
Subjects passed : Chemical plant operation
Chemistry
OTHER QUALIFICATIONS
Institution : Masikuzulu Trading Enterprise
Course name : Call centre Training
Contents -customer service/care -communication skills
-Telephone etiquette and Switchboards operations
-Duties and responsibility of call centre agents
-Computer Literacy
Employment History.
Company : LGR Louw Genius and Rajoo Incorporated (African Bank collectors)
Position : Debt’s collector
YEAR : 2013
Duties -Making Calls to make payment arrangement with debtor
-Data capturing
-Answering calls of settlement
-Recording payments into the system
System : Excalibur
Company : MJF TRAVEL & TOURS
Position : TRAVEL CONSULTANT(RECEPTIONIST)
YEAR : 2015 APRIL – 2018 AUGUST
Responsibilities
• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation.
• Supply travellers with Paramount information and useful travel/holiday material (guides, maps, event programs)
• Collect deposits and balances
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Attend conferences to maintain familiarity with tourism trends
• Create and update electronic records of clients
• Maintain relationships with key persons
• Keep financial statements and documents
• Reach the revenue and profit targets
• Organising business meetings
• Booking Appointments
• Reading, monitoring and responding to my boss email
• preparing correspondence on my boss behalf
• Delegating work in my boss absence
• Diary management
• Planning and organising meetings
• Organising travel and preparing complex travel itineraries
• planning and organising events
• Managing and reviewing filing and office systems
• sourcing and ordering stationery and office equipment System : GALILEO
:AMADEUS
References.
Marike
LGR Louw Genius and Rajoo Incorporated
GENERAL MANAGER
MJF TRAVEL & TOURS
GENERAL MANAGER