Manager Project

Jagadish Mutyala

Email: ********@*****.*** Contact Number: 972-***-****

Performance Test Lead / QA Manager

Software applications testing professional with over 20 years of experience on Web, client-server, and latest cloud-based architecture. Extensive hands on experience in manual and automation scripts. Led testing efforts for software application services and worked with third party vendor apps integration to meet customer requirements. Conducted testing design sessions, Prepared and shared all the testing related documents like plan, design, test scenarios, Integration testing, and batch job testing. Excellent organization / planning, interpersonal and communication skills. Experienced in Identifying and analyzing quality risks, determining test approach, determining test project scope, facilitating and managing project testing schedule, preparing and facilitating the implementation of test plans, and managing outsource testing vendors.

Over 8 years of experience in product implementations involving integration, functional, system, performance, and reliability testing of client-server and web-based applications developed in Java, J2EE technology.

Prepared and maintained a test plan to identify, schedule, assign, and document testing deliverables, milestones, and required tasks for assigned projects.

Experienced in leading testing projects with Waterfall, Agile, and Scrum software development methodologies.

Involved in multiple projects simultaneously to effectively manage time and customer expectations.

Close interaction with developers to resolve product defects.

SUMMARY OF SKILLS:

Operating Systems

Microsoft Windows, Linux, UNIX or Solaris & AIX

Testing Tools

HP Tools LoadRunner, Performance Center, WinRunner, QTP, Quality Center, and Rational Robot Suite.

Technologies

Java, JDK 1.8, JDK 1.8, C# & .NET

RDBMS

Oracle, SQL & DB2 (Unix and AS/400)

Computer Languages:

PL-SQL, C, C++, JavaScript, COBOL, HTML

VBScript, Unix Shell Scripts, AS/400 with RPG/400, DB2/400

Professional Experience

Project Experience:

Infosys Limited, Richardson TX

Principal Enterprise Applications Dec 2017 – Till date

Client: Reynolds Consumer Products (Manufacturing demand and fulfillment to warehouses as per the demand). Nov 2019 – Jun 2020

Testing of SAP application data movement to Planning and execution applications for Reynolds Consumer Products. SAP separation from Pactiv company on-premises servers to RCP AWS Cloud servers testing of the data from SAP to Demand, Warehouse and Transportation planning applications.

Tested the data interfaces from SAP to JDA from SAP and back to SAP from JDA.

Tested the Autosys jobs and system integration testing

Tested the performance testing where the max plan data movement expected during quarterly planning peak season

Worked with business users during UAT testing

Monitored AWS Cloud using JMeter for performance validations

Client: Under Armour (JDA Allocation) Jun 2018 – Oct 2019

Worked and managed JDA Allocation implementation for North America.

As part of UA QA team member worked on interfaces testing to pull the data from SAP FMS / CPP and CAR system

JDA Allocation output results testing processing back into SAP FMS / WM / TMS systems to complete the store orders.

Tested the complete end to end workflows with business users

Client: Walmart (JDA Category Management) Dec 2017 – May 2018

Managed Walmart Category Management implementation testing – Application configuration tested to meet the business requirements, supported the system, integration testing during SIT and UAT.

Amdocs Inc., Richardson TX

Performance Test Lead Feb 2017 – Nov 2017

Working on solutions provided by Amdocs to Metro PCS customer as a client focal onsite. Managing the off-shore team and get all the tests done on time. Telecom billing application developed on Linux OS, Oracle DB, API, REST (Microservices) & Java based AoT UI based application tested using LoadRunner under load.

Working with Client stakeholders and plan for upcoming release performance testing

Co-ordinating with Amdocs teams to get the environment setup for performance testing and execution of test runs by offshore team members.

Co-ordinating with development teams to fix any performance related issues in the solution.

Reporting the test execution results in regard to transaction response time and resource utilization under load.

JDA Software Inc., Scottsdale, AZ

Senior QA Lead Feb 2010 – Nov 2016

Develop and establish, and enforce quality assurance measures and testing standards for JDA products, and/or enhancements throughout client implementation lifecycles. Create and communicate test plans and scripts that will determine optimal application performance as per specifications; revise as needed to meet the business requirements. Conduct testing design sessions for the customer QA team during software implementation onsite. Prepared and shared all the testing related documents like plan, design, test scenarios, Integration testing and batch job testing.

Gained testing experience of Web UI, Excel UI and Thick client applications to meet the customer requirements.

Performed testing of new software to ensure integration into company systems to meet functional requirements, system compliance, and technical specifications.

Analyzed quality risks / testing scope and facilitate meetings between the project teams during any updates to JDA application or 3rd party applications for flawless migrations.

Verified and evaluated data flow between the applications from data warehouse / legacy applications to build the reports from JDA retail plan tables using Informatica & Cognos reporting tools.

Used HP tools Quality Center, Performance Center, QTP and LoadRunner to automate test scripts and maintain/execute scripts as per business needs.

Creation of Load scenario workflows and generating of VUGen scripts and automating with parameters, running in Controller and analyzing the run results.

Experienced in capturing the system log errors using Splunk Enterprise tool.

Gained experience in HP Sitescope, JMeter and Dynatrace tools to identify potential performance bottlenecks in early stage of project implementation.

Communicated test progress, test results, and other relevant information to project directors.

Assisted partner integrator with project plans and timing estimates for smooth project completion.

List of customer implementations:

Home Hardware (Canada)

Miller Coors, Milwaukee WI

Nine West Inc., New York NY

Cabela’s Inc, Sidney NE

Fossil Inc, Dallas TX

American Eagle Outfitters, Pittsburgh PA

JC Penney Inc., Plano TX

JDA / RedPrairie products implemented: JDA Assortment Planner, JDA Enterprise Planner, SCPO, Warehouse Management System (WMS) & Category Management System

Verizon Services Organization (VSO) – Irving, TX July 2008 – Jan 2010

Senior Performance Engineer (Consultant)

Hired to performance testing the in-house developed products to maintain timesheets, payroll and HR tasks for all Verizon (VZB, VZW & VZC) employees. Supported applications related to Hyperion, Cognos and PeopleSoft with backend Oracle database under load of 2500 concurrent users. Applications tested with data having 240,000 employees’ information during load test.

Prepared test plan for performance testing of HRMS application to support 240,000 Verizon employees HR and payroll services.

Identified total of 35 important workflows and 6 scenarios related Verizon employee services after discussing with business users, product development team and product manager to support application with 2500 concurrent users load.

Created Load Runner Scripts for using Virtual User Generator and monitored Response Time, CPU, Memory, Throughput, UNIX and Web Server metrics while running the various scenarios in the LoadRunner Controller and shared the results with business users for verification.

Monitored performance measurements for UNIX, WebLogic, and Oracle in LoadRunner Controller; developed competency in Sitescope monitoring tool, to maintain the test scenario results.

Created graphs for Web Server, Application Server and Database Server using HP Analysis tool and validated / resolved the performance bottlenecks.

Reported performance issues in Quality Center and reviewed the issues once they were fixed for successful project completion.

i2 Technologies Inc - Dallas, TX April 2000 – June 2008

QA Lead

Develop and write test plans and scripts for tracing defects and fixes in product development, software application development, information systems and operations systems. Develop and establish, and enforce quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles. Led the offshore QA team and supported multiple projects to manage the multiple customer fixes at the same time. Coordinated test status meetings for i2 management and i2 customers to provide updates on project schedules.

Prepared test plans and test scripts based on functional specifications to satisfy business requirements after integration of in house developed retail products.

Mentored on new hires working onsite and offshore to onboard successfully.

Conducted high availability hardware testing for cluster servers to ensure fail-over servers could handle the load.

Developed automation frame work for regression testing of application using QTP 9.2 for test scripts to reduce the manual testing timelines.

Assisted in creation of dataset to meet the customer requirements for stress test (for UI performance) and volume of data (for scalability and reliability).

Performed the Performance, Scalability and Reliability tests using Mercury Interactive Tool LoadRunner to benchmark the BAM application.

Prepared performance / functional test results metrics and analyzed the results for Product manager and customers.

Education:

B.E., Electronics, Sir M Visvesvaraya Institute of Technology, Bangalore University, Bangalore, India

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