Customer Service Front Desk

CURRICULUM VITAE

PERSONAL BIO DATA

Name: Korie Uchechukwu Godwin

Date of Birth: 2nd May 1987

Sex: Male

Marital Status: Married

Home Address: Federal Housing Umuguma Road 19 Owerri Imo State Nigeria

Residential Address: Satwa Masjid Dubai UAE

Nationality: Nigeria

Email Address ***********@*****.***

PHONE NO: +234**********, +971*********

Language English (fluent written and spoken)

CAREER OBJECTIVE:

Seeking for a position of Front Desk Officer/Concierge/Receptionist/Customer Service/Waiter in order to offer maximum efforts to accomplish the tasks in an organized way

SKILLS/ PERSONAL PROFILES

Excellent interpersonal relationship skills

Good communication skills

Ability to work without supervision

Good at balancing work

Demonstrated customer service experience

WORKING EXPERIENCE:

2012 - 2014

Dreamland Hotel Owerri Imo State Nigeria

(Waiter)

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

Prepare tables by setting up linens, silverware and glasses

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization

Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

Communicate order details to the Kitchen Staff

Serve food and drink orders

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses and silverware to kitchen for cleaning

Follow all relevant health department regulations

Provide excellent customer service to guests

2014 - 2016

Sulafa Tower Dubai Marina

Reception Attendant

Receiving and directing of guest to the appropriate apartment.

Making sure of proper deliveries are made to the proper apartment.

Responding and attending to tenant request and inquires.

Making sure that tenant is properly parked in their allocated parking’s.

Assisting in the checking in and out of residents.

Referring maintenance requests to the appropriate apartment.

Collecting, sorting, and distributing residents’ mail.

Opening and closing reception desk in prescribed manner.

2016- 2019

I Rise Tower Reception Basha Height Tecom

Responding to inquiries at the desk and answering and responding to telephone inquiries.

Maintaining an appropriate office atmosphere.

Checking in and out available equipment.

Assisting in the checking in and out of office guest and clients.

Providing guest and client with proper information

Issuing a proper guest pass to every guest entering into the building

2019- Till Date Sandoval Gardens (JVC) Reception Attendant

EDUCATIONAL BACKGROUND

FEDERAL POLYTECHNIC NEKEDE OWERRI

IMO STATE NIGERIA (Graduate from School of Environmental)

HOBBIES:

Research and Reading Inspirational Books

REFEREES

Upon Request

I hereby declare that the above information is the truth and to the best of my knowledge

Contact this candidate