Front Office Sales
Resume:
Maria Clarizza Cortado Javier
Rm *** Al Roda Tower 1 Al Nahda Sharjah
*********@*****.***
A highly motivated person who is able to provide quality service to whatever tasks are needed or being assigned. A well rounded person in all aspects of life and willing to share my skills in the growth of the company. CAREER HISTORY
Rio Travels
March 2019 - March 2020
Position: Travel Consultant
Task and Responsibilities
• Scout for possible client in need of visa changes and air tickets in any destination/country inthe world.
• Assist clients with the documentation preparations for their application. Regent Palace Hotel
March 2015 – June 2016
Position: Telephone Operator
Task and Responsibilities
• Answers incoming calls.
• Directs call to guest rooms, staff, or departments through the switchboard.
• Places outgoing calls.
• Receives guest messages and deliver the same to the guest.
• Logs all wake-up call requests and performs wake-up call services.
• Provides information about hotel services to guests.
• Provides paging services for hotel guests and employees.
• Knows what action to take when an emergency call is required.
• Assists in reporting telephone equipment or service complaints and problems.
• Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
• Must be polite and courteous while answering the phone.
• Open and close telephone functionality on the hotel front office software.
• Update directory information on the front office software.
• Following telephone etiquette.
Philippine Bank of Communication
Oct.2013 - Oct.2014
Position: Administrative Assistant
Task and Responsibilities
• Assists Relations Manager in releasing of personal loans
• Assists client who will be claiming their loan proceeds
• Prepare all checks/PDCs needed for the payment of the loan
• Filing and documentations of all the clients requirements in their personal loans
• Prepare weekly and monthly Report
• Follow up payments, lump sum checks and call out collections
• Receive application and queries regarding personal loans. One Depot, Inc.
Feb. 2013 – July 2013
Position: Sales Coordinator
Task and Responsibilities
• Assist Sales Team for the preparations of their items (e.i, toners, printers and a like) for delivery and for demo purposes
• Prepare monthly sales reports
• Take down notes of minutes of meetings
• Prepare purchase orders and delivery request
• Call out / scout distributors and suppliers for client’s request items (printers and toners) National Kidney and Transplant Institute
Department of laboratory Medicine
Feb. 2009 – Jun. 2011
Position: Laboratory Clerk III
Task and Responsibilities
• Assists patients with regards to their Laboratory requests
• Assist Medical Technologies in receiving specimen within hospitals and outside request of others hospitals for laboratory procedures
• Encodings and filing of documents, request forms and laboratory results
• Prepare monthly report of the overall laboratory flow (Number of patients served and the time frame they have been served/attended by the Med tech)
KEY SKILLS AND COMPETENCES
SKILLS > Adept in Office works
> Good Customer Relations
> With Cashiering and Sales Expertise
> Computer Literate (MS Office Word, Excel,
Outlook and PowerPoint)
> Adept in Laboratory (Clerical) work
> Knowledge in basic office procedure and
equipment
PERSONAL > Excellent people skills, leadership skills and Customer focus
> Good communication skills
> Proactive approach to problem solving
> Able to work closely with customers, often joint client / consulting teams
> Flexible and adaptable, able to work well
individually and within a team
> Ability to handle confidential information
> Can interact with all levels of staff including senior management with outmost respect
> The ability to perform under pressure and deliver to challenging timescale
ACADEMICS College
CENTRAL COLLEGES OF THE
PHILIPPINES
(4th Year Undergraduate) (1997-2002)
BS Computer Engineering
High School
RIZAL HIGH SCHOOL (1993-1997)
Primary
PASIG ELEMENTARY SCHOOL (1987-1993)
PERSONAL BACKGROUND
Born : January 07, 1981
Nationality : Filipino
Civil Status : Married
Passport No. : P3921103A
Visa Status : Husband Visa (under process)
Languages : Proficient in English and Filipino
REFERENCES
Available upon Request
Contact this candidate