Social Media Digital Marketing

SIMRAN MAKKAD

Contact - 836-***-****

Mail - *****.*********@*****.***

DATE OF BIRTH : 05th Feb, 1994

LANGUAGE KNOWN : ENGLISH, HINDI, PUNJABI

Address : ***, ** ********* *****, ****** 39, Gurgaon

PROFILE SUMMARY

●Passionate about creating, executing and managing innovative, result oriented integrated digital marketing campaigns.

●Excellent interpersonal, communication and organizational skills.

●Experience in developing and implementing marketing plans with a goal of increasing website ranking, traffic.

●Willing to work as a key player in a challenging and creative environment

Worked in Zomato Media PVT Ltd as a Team Leader in Operations from 1st June, 2017 to 07th September 2019.

INTERNSHIP EXPERIENCE

CRAYONS ADVERTISING

Completed 5 months internship in social media and client servicing from (May-June and Oct-Dec 2015)

Project Title: Execute social media campaign for TVC ad and manage social media profile

IGNITEES

Completed 1 month internship in social media in an E-commerce agency.

Projects: Solve customer queries, manage social media profile.

Worked as a Social Media Analyst (17th May 2016 to 31st Jan 2017 YNG Web, Gurgaon. Also,worked in an ad agency Digivaasi as a Social Media Analyst and a Client Servicing Executive (01st Feb 2017-31st May, 2017).

KEY RESULT AREA:

●Competitive analysis through market research to lay the campaign strategy for TVC

●Monitor and post on blogs, forums and social networks

●Manage client’s social media profile & advertising campaigns as necessary

●I prefer to work in a professional & creative environment.

●Execute social media campaigns, social contests, promotions, discount offers through email marketing, paid advertising etc.

●Managed Facebook Fan Page, Twitter account, Instagram company profile.

●Take responsibility for meeting agreed project timeliness; works with other project team members to complete

●I have people management skills and also have the ability to hustle and suggest changes in processes which improves customer experience.

●I was also responsible for the red zoners and the new joiners of the company.

●Monitoring the emails, calls and chats of customer representatives

●Analyze the performance of the representative and look for areas of improvement

●Valuable feedback to be given on a daily basis

ACADEMIC DETAILS

●Graduate in Communicative English with Media Studies from Patna Women’s College 2016.

●Completed Senior Secondary with 70% from Notre Dame Academy, Jamalpur.

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