Medical Assistant Customer Service

JACEY LESTER

Gonzales, Texas *****

Cell: 830-***-****

***************@**.***

OBJECTIVE

Motivated individual knowledgeable about the airline industry. Offering a strong work ethic and a motivated, service-driven personality. Desiring a role working as part of a travel agent company.

Graduate from an intensive and comprehensive travel career training course with the Travel Agent Proficiency (TAP) credential. Background includes sales and training in retail industries with proven ability to develop and maintain productive work relationships with customers, employees, and management. Excellent administrative, customer service, and sales skills. Knowledgeable in Sabre computer reservations systems.

EXPERIENCE

HOLMES FOODS, INC.

Nixon, TX

Feed Mill Office Manager 01/2015 to Current

- Answer phones

- Scan and file documents

- Organize and keep current SDS information up to date

- Defined polices and procedures, including safety protocols, to comply with government regulations

- Coordinate and monitor office operations to ensure company requirements are sufficiently met

PRIME FLIGHT AVIATION SERVICES, INC.

San Antonio, Texas

Gate Assist 03/2011 to 11/2014

- Assist passengers in wheelchair

- Board passengers in wheelchair

- Escort and assist unaccompanied minors

- contact office on plane arrivals gate numbers

EDUCATION AND TRAINING

OBTAINED CERTIFICATION AS A CERTIFIED MEDICAL ASSISTANT: MEDICAL ASSISTANT 2007

Texas Careers, San Antonio, TX, United States

COMPLETED COURSES FOR AN ASSOCIATES IN BIOLOGY: BIOLOGY 2005

Blinn College, Gonzales, TX, United States

TRAVEL AGENT PROGRAM CERTIFICATE: TRAVEL AGENT 01/2020

Penn Foster Career School, Scranton, PA

ACTIVITIES AND INTERESTS

- Member of Community Bible Church, San Antonio

- Attend and participate in young adult bible studies

- Crew Leader at Vacation Bible School at First United Methodist Church of Gonzales

- Team Member of 2015 Mission Trip to Haiti

SKILLS

Microsoft Word

Microsoft Excel

Microsoft Outlook

Customer Service

Safety Management

Contact this candidate