Manager Store
Resume:
Jan Billy P. Crom
Tondo, Manila
************@*****.***
Objective:
To secure a position in the organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise of procurement and employee satisfaction services with in a positive team environment.
Qualifications:
Dynamic, proactive, and team oriented individual with a passion for customer service utilizing creativity.
Possessing strong communication and interpersonal skills and an ability to manage conflicting priorities.
Exceptionally well organized and excellent in time management skills with strong attention to detail.
Can work better in group and very nice to get along with.
I hereby declared that all of the information above is certified true.
Jan Billy P. Crom
Job Experience:
CHILI’S
Assistant Restaurant Manager
May 16,2016 – April 3,2020
Unit Training / Kitchen Manager
Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
Ensure high levels of customers satisfaction through excellent service.
Complete store administration and ensure compliance with policies and procedures.
Maintain outstanding store condition and visual merchandising standards.
Report on buying trends, customer needs, profits etc.
Propose innovative ideas to increase market share.
Conduct personnel performance appraisals to assess training needs and build career paths.
Deal with all issues that arise from staff or customers (complaints, grievances etc).
Be a shining example of well behavior and high performance.
Designs, plans, and implements corporate training programs and procedures. Researches new training techniques and suggests enhancements to existing training programs to meet the changing needs of the organization.
Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
KENNY ROGERS ROASTER
Assistant Store Manager
July 13, 2015 – May 15,2016
Achieves Restaurant operational objectives by contributing information and recommendations to strategic plans and reviews. Preparing and completing action plans. Implementing production, productivity and quality and guest service standards, resolving problems, completing audits, identifying trends, determining system improvements and implementing change.
PHILIPPINE PIZZA INC. (PIZZA HUT)
Shift Manager
February 4, 2015 – July 12, 2015
YELLOW CAB PIZZA CO.
Shift Manager/OIC
November 07, 2012 –October 16, 2014
Manage operations, staffing and sales along with profit goals in sole assigned retail store.
Supervise and manage the overall performance of staff in the department
Identifying problems, creating choices and providing alternatives courses of actions
Achieve business and organization goals, visions and objectives
Purchasing Manager ( Stocks Forecasting & Maintain good quality of the products )
Setting goals and hitting targets for the Delivery Segment as a Delivery Manager
Personal Details:
Gender : Male
Civil Status: Married
Nationality: Filipino
Height : 5’10
Weight : 160 lbs.
Religion: Catholic
Birthday: September 21, 1992
Age : 27
Birthplace: Manila
Educational Attainment:
2008 – 2012 -Eulogio “Amang” Rodriguez Institute of Science and Technology.
Bachelor of Science and Technology in Hotel & Restaurant Management
2004 – 2008 -Raja Soliman Institute of Science & Technology
1998 – 2004 – Rosauro Almario Elementary School
Character References:
Mina Dacumos
Area Manager
Yellow Cab Pizza Co.
Paula Bianca Ocampo
Restaurant Manager
Yellow Cab Pizza Co.
Romeo Lim
Dean of College of Tourism
EARIST Nagtahan, Sampaloc, Manila
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