Customer Service Back Office
Resume:
Faranaaz Isaacs
*** ****** ****** ******** ****
Cape Town, Western Cape 7490
***************@*****.***
ID number: 821**********
#readytowork
Work Experience
Rfc and Data Capturing Clerk
Cape Town Auto Parts - Bellville, Western Cape
July 2018 to July 2020
Data capturing
Invoicing
Filing
Receiving
Rfc
Processing of credit notes
Liaison with suppliers
Labeling of stock
Reception
Stock co- ordinating
Administration
Reception
Warehousing administration
Liasioning with suppliers
Warehouse Coordinator
Cape Town Auto Parts - Bellville, Western Cape
July 2018 to July 2020
supervisor and I manage the Warehouse this includes and not limited to receiving of goods; Staff management; shrinkage;
quality and quantity control; despatching;
training of staff;
logistics
customer orders;
reception switchboard; liasioning with suppliers with stock and rfcs; processing credit notes all admin related queries;
extreme warehouse shop keeping disciplines.
Floor officer.
Data capturing
Admin payments clerk, Reception, Debtors
Transcash (Pty) Ltd - Montague Gardens, Western Cape October 2017 to April 2018
I run the reception. Customer queries and liasions. Data capture. Electronic payments. Invoicing. Stationary orders. Welcome clients. Check directors diary. Ensure correct stock sent to clients daily. Balance tellers. I started as a teller. All Admin related tasks Supervise counting warehouse staff.
Resolved all client queries and orders
Back office duties
Contractor
farahs buzz - Cape Town, Western Cape
January 2014 to June 2017
Ive discovered with my managerial and customer service skills im flexible to do any task that comes my way. Im readily available hard working punctual and willing to learn. My most valueable skill is asking when i dont understand something and in the same process building lifetime relationships with people
nanny and housekeeping
private sector - Cape Town, Western Cape
January 2017 to March 2017
All house keeping work managing household
Taking care of babies and toddlers
Training kids
Intensive cleaning
Ohasa rules
PA to parents regarding household and kids.
Been volunteering at schools and within the community for 16years Teachers Assistant
Edendale primary school - Manenberg, Western Cape
June 2014 to December 2014
Tutoring students and monitoring them.
Behavior
All admin tasks
PA to principle
Manageress
Woolworths Limited - Cape Town, Western Cape
January 2005 to December 2012
Managing a team
Sales target
Stock control
Customer service
Supplier liasons
Receiving management
Ohasa relations
Shrinkage and gains
Intensive shop keeping disciplines
Switch board
Internal and external customer complains
Staff queries
HR role and duties
Staff training
Data capturing
Store administrator
Back office duties
Cashier
Data Capturer And Customer Liasons
SARS South African Revenue Service
January 2004 to December 2005
Data capturing
Customer liasons
Auditing of tax returns & RIP5
Filing in Archives
Switch board
Manageress
Woolworths Limited - Cape Town, Western Cape
November 2000 to December 2004
Managing a team
Sales target
Stock control
Customer service
Supplier liasons
Receiving management
Ohasa relations
Shrinkage and gains
Intensive shop keeping disciplines
Switch board
Internal and external customer complains
Staff queries
HR role and duties
Staff training
Data capturing
Store administrator
Back office duties
Cashier
Education
grade 11 completing my last 2 subjects to obtain my matric Skills
• Microsoft Word (10+ years)
• Microsoft Office (2 years)
• Microsoft Excel (6 years)
• Microsoft Outlook (10+ years)
Awards
Woolworths quarterly best employee of the year
September 2007
I was nominated best employee out of 12 stores in the devision Certifications and Licenses
Basic book keeping
January 2019 to Present
Basic bookkeeping skills and how it works.
Basic office administration
June 2020 to Present
Receptionist
Telephone etiquette
Customer service
Diary Management
Admin tasks
Time management skills
January 2019 to Present
Basic labour relations
January 2019 to Present
Introduction to computers
June 2020 to Present
Introduction to computers and what it entails. How to use a computer and description of all equipment that goes with it.
Email and internet
June 2020 to Present
Teaches you how to use internet what you can find how to browse. How to email. Groups
Home schooling group
January 2019 to Present
I receive and distribute all school related work for kids who are disadvantage and who are struggling academically
Additional Information
My references are:
Mr Essak 061-***-****
Mr Isaac 071-***-****
Mrs Samodien 072-***-****
Contact this candidate